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Adding single Installed Item to Multiple Distributors

You may want to provide services to a subscription from multiple providers. For example Provider X will be used to provision the subscription with TV channels while Provider Y will be used for provisioning OTT services.

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Info

The process below only describes the steps when adding the installed item.

The same process is available from the following actions:

  • Become Subscriber
  • Add Installed Item
  • Add Draft Services
  • Add Effective Services
  • Processing Jobs : Of type:
    • New Subscription
    • Add Subscription Services

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  1. DISTRIBUTOR

    1. Select from the available distributors. This will be the one that the services and/or installed item will be distributed on. If you do not want the service and /or item to be distributed anywhere then select None.
      Visit Change Visit Change Subscription Distribution to Distribution to find out how to change distribution or add distribution to services and items that have been added with no distributor

      Info

      According to the selected distributor, Services and Physical Goods will be filtered accordingly.
      Services Filtering: The system will filter based on the services defined in the Provisioning Provider, that the selected provisioning distributor belongs to
      • Physical Goods Filtering: The system will filter based on the physical goods defined in the Provisioning Provider that the selected provisioning distributor belongs to

  2. INSTALLED ITEMS

    1. Click on ADD
      1. Physical Good: Select Physical Good from the drop down list

        Info

        Physical Goods allowed to be selected are filtered based on the following:

        • Allowed Physical goods defined in selected Subscription Type
        • Allowed Physical Goods in provisioning provider of selected distributor 

      2. Serial Number: Search using quick search or the click on the lens to open the search the search modal for the installed item

        Info

        Installed Items allowed to be selected are filtered based on the Inventory Management Definition.
        For more information check out Understanding Physical Goods Movements 

      • A check will be automatically added in the Enabled checkbox
        INSTALLED ITEM ADDED AUTOMATICALLY ENABLED ON FIRST SELECTED DISTRIBUTOR

      • A record will be created under  Subscription Installed Items to Be Added with the installed item added and the related distributor
        INSTALLED ITEM ADDED UNDER SUBSCRIPTION INSTALLED ITEMS
  3. Now select a different Distributor
    • The installed item record added on distributor A, is now read only and the Enabled checkbox is not selected.
    INSTALLED ITEM ALREADY ADDED ON ONE DISTRIBUTOR' 
  4. To add the same installed item on distributor B, place a check in the Enable checkbox
    ENABLE INSTALLED ITEM ON ADDITIONAL DISTRIBUTOR
    • A record will be created under  Subscription Installed Items to Be Added with the installed item added and the related distributor
      SINGLE INSTALLED ITEM DISTRIBUTED TO MULTIPLE DISTRIBUTORS