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Apart from In addition to the CA/OTT platforms that CRM.COM is already integrated with, a generic provider is available in the system allows an easy and quick integration to providers that are not directly integrated to CRM.COM. and allows a trouble-free integration with other providers. The generic provider follows the hybrid model of provisioning, therefore so every time a subscription action is executed a command is created to be and sent to the CA/OTT platform. Further implementation is required to   

Note

Using When using the generic provider requires , further implementation in order is required to extract the provisoning provisioning commands created and , send them to the CA/OTT platform, and update CRM.COM with the response.

When setting up the provisioning provider the following extra sections are availableAdditional sections for configuring a generic provisioning provider follow:

 

 Mandatory   Configurable

Provisioning Requests Settings

Define the method to be followed used during a subscription 's activation and deactivation. It The method can be applied on a single service or to the whole subscription.

Activation process covers The activation process is used in the following subscription actions:

  • Activate Subscription
  • End Subscription Resting
  • Short Term Activation
  • End Short Term Deactivation

Deactivation process covers The deactivation process is used in the following subscription actions:

  • Deactivate Subscription
  • Terminate Subscription
  • Rest Subscription
  • End Short Term Activation
  • Short Term Deactivation

Provider Physcial Physical Goods Types Types 

ADD the physical good types as defined by the CA/OTT platform. These goods The good types will be then mapped to CRM.COM physical goods in thePhyscial  Physical Goods Mapping section.

Physcial Physical Goods Mapping
ADD the CRM Physical Good Typephysical good type (filtered by the physcial physical goods added in the respective section) and map it to a Provisioning Provider Physical Good Type provisioning provider physical good type (filtered by the physical goods added in the respective section).