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Find out what are Wallet Transaction Allotments and how they work in CRM.COM. |
What does this section cover?
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What is Wallet Transaction Allotment?
Transaction Allotment refers to the fund allocation from a wallet transaction to specific products.
- When defined on a a Credit wallet wallet transaction then it denotes the product which the money from the credit transaction should be be allocated for.
- When defined on a a Debit wallet wallet transaction, it denotes the product which the money from the debit transaction was was allocated to.
Transaction allotment can either be done manually or automatically done manually or automatically by the system. Read on, to find out in which instances allotment will be executed automatically.
How does Automatic Wallet Transaction Allotment work?
The system will automatically set the wallet transaction allotments in the following cases:
- When a voucher which can be consumed only by by specific products products is used:
- If the voucher payment is created created
AND - the option option "On Payment Posting" for for Crediting, is selected in the the wallet definitions
then a wallet credit transaction will be created for the amount that is specified on the voucher and a wallet transaction allotment for each product specified in the voucher's product will be added.
- If the voucher payment is created created
- When prepaid billing run is performed and wallet amount is consumed by specific products:
- If the option "During Prepaid Billing Run" for Debiting is selected in in wallet definitions
AND - a product is consuming a specific wallet amount through the prepaid billing run,
AND - wallet allotments exists for that product,
then a debit wallet transaction will be created for the amount that has been consumed and a wallet allotment for that product and the amount that the product is consuming will be added on the wallet transaction. The allotment amount that will be debited, cannot be greater than the available amount for that product.
- If the option "During Prepaid Billing Run" for Debiting is selected in in wallet definitions
- When a wallet transaction that already includes allotments is voided:
- If a wallet transaction that already includes allotment is voided,
then the void wallet transaction will also include the same allotments
- If the whole wallet balance is reimbursed automatically,
then the reimburse wallet transaction will also include allotments for each product having an available consumption amount.
- If a wallet transaction that already includes allotment is voided,
- When a spend reward transaction which can be consumed only by specific products, on a specific date and by a specific organisational unit is submitted:
- If the award reward transaction is submitted
AND - the wallet definitions Causes Crediting Wallets include the "On award reward transaction"
then a wallet credit transaction will be created for the amount that is specified on the award reward transaction, and wallet allotments will be created for that amount and, each product, date and organisational unit specified in the related award offer will be added in the wallet allotment conditions.
- If the award reward transaction is submitted
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