What does this section cover?

When to use Extend Binding Period

When a contract is about to end, the subscriber may choose to extend his current contract. In this case the Extend Binding Period action should be used. The action will extend the contact by updating the Binding end date of the customer, for a period of time defined by the user.

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Extend Binding Period Information

Action can be scheduled
Behavior Code	AMENDBILLINGTERMS
Business Classification Code	EXTENDEDBINDINGPERIODTERMS

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Restrictions & Validations

Executing Extend Binding Period

1. Navigate to BILLING APPLICATION > BILLING > SUBSCRIPTIONS > MANAGE SUBSCRIPTIONS
2. Search for the Subscription you are looking for, using the criteria section
3. Click on the Subscription number to go to the Data Entry page of the subscription
4. On the left hand side of the screen you can see the ACTION PANEL
5. Click on Subscription Related Actions to expand 
6. Find the action you would like to execute and click on the link to open the action details in a modal window
   

7. Classification: Extend Binding Period

8. You have the option to make the following changes
   1. Extend By: Provide the number of UOT by which the contract should be extended 
      Only positive values
      
      1. UOT: Select the UOT for the binding extension. This can be
         1. Days
         2. Weeks
         3. Months
         4. Years
   2. Binding Period: Read Only - The current Binding period
   3. Binding Start: Read Only - The current Binding Start
   4. Binding End: Read Only - The date that the contract will expire. This will be automatically calculated based on the current Binding end and the Extend By value
      Check current Binding end in the Preview Panel -  Existing Billing Terms

   5. Agreement Date: Click on the Calendar icon and select the date, that the contract will be updated
      

9. If required check the following sections for information 

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      EXISTING BILLING TERMS

      1. Provides an overview of the existing billing terms

   2. UNSETTLED BILLS

      1. Provides an overview of any Bills related to the subscription and have not yet been settled

10. SUBSCRIPTION ACTION DETAILS

    1. Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific behaviour code
    2. Sub Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific business classification code
       Action Type and Sub Action type are visible only if applicable
    3. Performed By User : Search and add the user that logs the action 
       If you leave empty then the Logged in user will be set

    4. Performed Date: Click on the calendar icon and select date and time

    5. SCHEDULING INFORMATION

       Info
       If another scheduled Amend Billing Terms action exists, then you are not allowed to execute the action now. You are allowed however, to schedule the action after the execution of the current scheduled action

        

       Include Page
       Scheduling Subscription action - Global Scheduling Subscription action - Global

11. Click on "SUBMIT"
    Action will be validated as provided in the section above and submitted if validations are passed

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System Processing

Once the action is submitted the following changes will be carried out by the system:

• A new billing term instance which replicates the previous one, is created
  • The binding end date is extended by a number of days while the binding start date remains the same
• Existing billing term is replaced and set to inactive
• New billing term is set to active