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Learn how you can configure Job Cancellation Reasons

What does this section cover?

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What are Job Cancellation Reasons?

Job Cancellation Reasons are used to define the reason that a job was cancelled, and is applicable only during the process of cancelling a job. Cancellation reasons are configurable in the system. 

Creating, Editing & Deleting Validations & Restrictions

ActionValidationsRestrictionsAdditional Information
General
  • Multiple cancellation reasons can be configured in the system, and each one should have a unique name and alternative code 
 
  • Not Applicable
  • The allowed and default job cancellation reasons are specified on the active job definitions.
Create   
  • All mandatory fields must be provided
  • Not Applicable
  • Not Applicable
Delete 
  • Not Applicable
  • Job cancellation reasons cannot be deleted if they are already included in the active job definition's allowed cancellation reasons. 
  • Deleted cancellation reasons are still visible on jobs that were cancelled using those cancellation reasons

Job Cancellation Reasons attributes 

Name

Description

 Name*The name of the cancellation reason 
 Alternative code*The alternative code of the cancellation reason
DescriptionA description for the cancellation reason

Defining your own Job Cancellation Reasons tailored to your company's needs

  1. Navigate to Module Configuration to CONFIGURATION > CRM Applications APPLICATION > Jobs > Set up Cancellation ReasonsJOBS > SET UP CANCELLATION REASONS 

  2. Either search for an existing one or from the Top Menu click on NEW

    JOBS CANCELLATION REASONS
     

  3. MAIN INFORMATION

    1.  Provide

       Provide the following fields

      1. Name
      2. Alternative Code 
      3. Description

  4. LOG INFORMATION

  5. Include Page
    WIP:Log Information - GlobalWIP:
    Log Information - Global
  6. From the Top Menu click on SAVE

Deleting Job Cancellation Reasons

Include Page
Deleting a record - Global
Deleting a record - Global

 

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