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Learn how you can configure Activity Cancellation Reasons |
What does this section cover?
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What are Activity Cancellation Reasons?
Activity cancellation reasons are used to define the reason that an activity was cancelled , and is applicable only during the process of cancelling an activity. Cancellation reasons consist of the following:
Creating, Editing
&and Deleting Validations
&and Restrictions
| Action | Restrictions | Additional Information |
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| Delete |
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Activity Cancellation Reasons attributes
Name | Description |
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| Name* | The name of the cancellation reason |
| Alternative codeCode* | The alternative code of the cancellation reason |
| Description | A description of the cancellation reason |
Defining your own Activity Cancellation Reasons tailored to your company's needs
- Navigate to Configuration > CRM Application > Activities > Set up Cancellation Reasons
- Either search for an existing one or from the Top Menu click on on "NEW"
- MAIN INFORMATION
Main Information
Provide the required information
Log Information
Include Page Log Information - Global Log Information - Global - From the Top Menu click on Saveon "SAVE"
Deleting Activity Cancellation Reasons
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