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Learn to work with Icareus

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On this page

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Overview

Icareus Suite is an Over-The-Top (OTT) TV platform that is used to stream content to subscription Video-on-Demand (SVOD) or Transaction Video-on-Demand (TVOD) based subscriptions. CRM.COM provides a ready-made implementation with Icareus Suite, via the Icareus Provisioning module, which is primarily responsible for handling the activation and deactivation of signals transmitted to devices.

For example, when a new subscription is created in CRM.COM, the subscription is also created in Icareus Suite which is directly updated; the provisioning signals are sent to the subscriber's device to activate the registered services.

Major features

  • Integration to Icareus

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Icareus - The Basics

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Icareus - The Admin Stuff

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  • Suite
  • Activation and deactivation of subscriptions is handled at real-time as soon as the action takes place
  • Option to archive old provisioning requests. For more information refer to Utilities

Using Icareus

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  • Icareus implementation submits requests to Icareus system at real-time
    • Subscription actions update subscription provisioning state in CRM.COM and if associated with a change that should be also executed in Icareus, a request is constructed using commands commands and sent to Icareus.

No user intervention or further setup (other than the provider) is required for request exchange between CRM.COM and Icareus.

Setting Up Icareus

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Billing > Provisioning > Icareus > Set Up Provisioning Provider

Provisioning Provider

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Provisioning Provider
Provisioning Provider

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Related configuration areas

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Provisioning - Related Configuration Areas
Provisioning - Related Configuration Areas

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commands
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Icareus command mapping

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The table below displays the CRM.COM processes and actions that trigger each Icareus command (a request) as well as the parameters sent for each request.

For any action executed if an account is not registered in Icareus, the system will display an error.

Icareus Command
Usage
Triggered By CRM.COM Subscription Action
Command Parameters
ADD_USER

Used to register a new account in Icareus.

If there is an 'Effective' subscription service or installed item distributed on Icareus and the subscription is not yet associated with an Icareus account, then the command is triggered, and an account is registered.

Subscription Actions

  • Become subscriber (Effective)
  • Activate subscription
  • End short term deactivation
  • End subscription resting
  • Short term activation
  • Change subscription distribution

Service Actions

  • Add 'Effective' services
  • Start services
  • Swap services
  • Add service usage

Installed Item Actions

  • Add installed item
  • Swap installed item

 

  • The subscription provisioning provider parameters related to the subscription.
REMOVE_USER

Used to un-register an account inIcareus(permanently)

Subscription Actions
  • Terminate subscription for cancelling 
  • Terminate subscription for regretting
  • The subscription provisioning provider parameters related to the subscription that will be used to access the account.
ACTIVATE_PRODUCT

Used to add and activate subscription services to a registered Icareus account.

Subscription Actions

    • Become subscriber (Effective)
    • Activate subscription
    • End short term deactivation
    • End subscription resting
    • Short term activation
    • Change subscription distribution

Service Actions

    • Add 'Effective' services
    • Start services
    • Swap services
    • Add service usage
  • The subscription provisioning provider parameters related to the subscription that will be used to access the account.
  • A list of subscription service IDs that will be added to the account.
  • A list of the subscription provisioning distributors linked with the subscription services.
CANCEL_PRODUCT

Used to remove and deactivate subscription services inIcareus.

  • If one or more authorised Usage or Termed subscription service provisioned by Icareus is deleted or cancelled from a specific subscription, then the command is triggered.

Subscription Actions

    • Terminate subscription for cancelling
    • Terminate subscription for regretting
    • Deactivate subscription
    • Short term deactivation
    • Rest subscription
    • End short term activation
    • Change subscription distribution

Service Actions

    • Remove services - Cancel
    • Remove services - Regret
    • Stop services
    • Swap services  
  • The subscription provisioning provider parameters related to the subscription that will be used to access the account.
  • A list of subscription service IDs that will be removed from the account.
  • A list of the subscription provisioning distributors linked with the subscription services.
ADD_DEVICE_USERUsed to register a new device to a registered Icareus account.

Installed item Actions

  • Add installed item
  • Swap installed item
  • The subscription provisioning provider parameters related to the subscription that will be used to access the account.
  • The STB Alternative Code that will be created.
  • The subscription provisioning distributor linked with the subscription installed item that will be created.
REMOVE_DEVICE_USERUsed to remove a device from a registered Icareus account.

Installed Item Actions

  • Remove installed item
  • Swap installed item
  • The subscription provisioning provider parameters related to the subscription that will be used to access the account.
  • The STB Alternative Code that will be cancelled.
  • The subscription provisioning distributor linked with the subscription installed item that will be cancelled.

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Icareus Business Examples

Subscription with multiple viewing points 

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titleProvisioning Distributors

Scenario 1

Company ZX offers to its customer's the option to have multiple viewing points per subscription. This enables its customers to have a separate box and card in each of the rooms, and choose between having the same channels or different channels available through boxes . The maximum number of viewing points that can be added to a subscription is 4.


Solution

For each set of box and card that will be made available to subscribers, CRM.COM must have a different provisioning distributor available, in order to set the channel availability and restrictions per box.

In order to support this, the following distributors must be set up in the Provisioning Provider.

  • Main
  • TWIN1
  • TWIN2
  • TWIN3

 

 

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