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Table of Contents

Ecosystem Overview

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Software Capabilities Overview

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Basic Flow

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Call Center Screenshots

  • Call center agents can search for an existing customer or register an new customer

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  • The agent can preview the order before submitting it. On submission the expected completion date and time are recalculated based on sophisticated rules that are defined by the company

 

Website Screenshots

  • Customer can login to the website and place an order through there
  • The customer can navigate through the main categories and secondary categories of the products

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