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Actions are subject to validations, which take place before an action is initiated (prerequisite) or after it is submitted (postcondition). |
Selecting and creating usage service
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catalog
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Specify the criteria that match the usage service catalogs you are interested in or use NEW from the Actions menu to create a new catalog. Provide the mandatory information and SAVE the catalog. The life cycle state of the catalog must be 'Effective' in order to start adding services to a subscription from the catalog.
Editing
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a usage service catalogs
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Use EDIT from the Actions menu to add new, edit or delete existing usage service rates or change the validity and conditions set in the catalog.
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| Panel |
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| name | blue |
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| title | Company ZX OTT Model |
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Scenario 1 Company ZX has introduced new packages for (over-the-top) OTT subscribers. The OTT packages include several PPV (pay-per-view) movies. • Movies are charged €5.00 when provided between 00:01 and 6:59 and €10.00 during the rest of the day.
• Older movies are always charged €3.00.
• Subscribers must have an 'Effective' PPV service on their subscription to order a PPV movie.
• Movies are free for VIP subscribers.
• Movies should be billed instantly. Customers can place their orders from their decoders or by calling the call center.
Solution To meet the above requirement: • Product types of classification 'service' and service type 'usage' and 'termed' must be configured.
• Movies must be imported or created in the system with a usage service classification product type.
• Provider must be configured (provisioning IDs for each OTT Service should be defined).
• Usage service catalog definitions must be configured and activated.
• Two usage service catalogs must be created including the available movies, one for VIP and one for normal subscribers.
• Normal billing term scheme and usage service billing rules must be set for billing to take place whenever one or more movies are added. Configuration Product Types | Product Types | Classification | Service Type | Composition Method | Used For Provisioning |
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| Usage Services | Service | Usage | Flat | Yes |
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| Termed Services | Service | Termed | Flat | Yes |
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Products | Product | Type | Information |
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| PPV Service | Termed Services | Necessary in order to authorise the addition of PPV movies to the subscription. |
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PPV movies
| One product must be created for each available PPV movie. Usage services are added in usage service catalogs (not price plans). |
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| Lord of the Rings 1 | Usage service | |
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| Serendipity | Usage service | |
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| Limitless | Usage service | |
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Provisioning Provider example
NagraVision Media Live provider | Provisioning Provider | Provisioning Protocol | End Point | Username | Password | Encoding | Distributors | Services | Physical Goods |
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| Nagra Media Platform | Nagra Media Live Platform | http://ott.nagra.com/customer/VTV/api/smsservice_1.2?wsdl | Request password | Request password | UTF-8 | Nagra Media Live Main | Define through usage service catalogs | Thomson decoders |
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Usage Service Catalog Definitions | Life Cycle State | Allowed Attributes | Default Rates by Usage Service Type |
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| | Usage Service Types | Provisioning Providers | Service Type | Base Rate | Tiered Rate | Conditions |
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| Active | Usage Services | Nagra Media Live | Usage Services | €10.00 | €5.00 | - Usage Start Time: 00:01
- Usage End Time: 06:59
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Usage Service Catalog for Normal Subscribers | Provisioning Provider | Validity | Usage Services |
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| | | Usage Service | Base Rate | Provisioning ID | Tiered Rate | Conditions | Comments |
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| Nagra Media Live Platform | Always Valid | Lord of the Rings | €10.00 | 1AQ8 | €5.00 | - Usage Start Time: 00:01
- Usage End Time: 06:59
| Usage service details will be set automatically according to the definition (base rate, tiered rate, tiered rate conditions). | | Nagra Media Live Platform | Always Valid | Limitless | €10.00 | 1BQ1 | €5.00 | - Usage Start Time: 00:01
- Usage End Time: 06:59
| Usage service details will be set automatically according to the definition (base rate, tiered rate, tiered rate conditions). | | Nagra Media Live Platform | Always Valid | Serendipity (old movie) | €5.00 | 1BQ4 | Usage service details will be set automatically, according to the definition (base rate, tiered rate, tiered rate conditions); the user must manually update the base rate to €5.00 and remove any tiered rates.
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Usage Service Catalog for VIP Subscribers | Provisioning Provider | Validity | Usage Services | Accounts Receivable Conditions |
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| | | Usage Service | Base Rate | Provisioning ID | Tiered Rate | Conditions | Comments | |
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| Nagra Media Live Platform | Always Valid | Lord of the Rings | €0.00 | 1AQ8 | €0.00 | - | Usage service details will be set automatically according to the definition (base rate, tiered rate, tiered rate conditions); the user must manually update all to 0 and remove tiered rates. | Classification = VIP | | Nagra Media Live Platform | Always Valid | Limitless | €0.00 | 1BQ1 | €0.00 | - | Usage service details will be set automatically according to the definition (base rate, tiered rate, tiered rate conditions); the user must manually update all to 0 and remove tiered rates. | Classification = VIP | | Nagra Media Live Platform | Always Valid | Serendipity (old movie) | €0.00 | 1BQ4 | €0.00 | - | Usage service details will be set automatically according to the definition (base rate, tiered rate, tiered rate conditions); the user must manually update all to 0 and remove tiered rates. | Classification = VIP |
Normal Billing Term Scheme
| Usage Services Billing Rules |
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| Maximum number of unbilled UDRs | | 1 |
User Process
Subscribers can order PPV movies through: - a portal that can be integrated to CRM.COM using its WEB API library
- the subscriber's device, provided it is integrated with CRM.COM
- the CRM.COM User Interface, using Add Service Usage.
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Back to top
Glossary
| CRM.COM Term | Definition |
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| Over-the-top (OTT) | A broadcasting model where media (video, audio) are transmitted via the Internet as standalone products, without the need for a cable or satellite operator. |
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| Usage Detail Records (UDRs) | Information describing the use of usage subscription services.
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| Provisioning Provider | Third-party systems conditional access (CA) and over-the-top (OTT) platforms with which CRM.COM integrates to provide services such as video content, telephony or games. |
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| Termed Service | A service that is provided continuously and billed for a recurring period, regardless of usage. |
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| Subscription | A selection of customer services billed on a recurring, usage or one-time basis. |
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| Accounts Receivable | A ledger of the financial transactions carried out between a company and its customers, such as invoices and payments. |
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| Filter by label (Content by label) |
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| showLabels | false |
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| spaces | V4Manual |
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| showSpace | false |
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| labels | global |
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