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When to use Provide Ad Hoc Discount 
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Use Provide the Ad Hoc Discount Action to select a subscriber and provide them with an available Discount.

Provide Ad Hoc Discount action Action is used when agents would like to select and provide a subscriber with an available discountDiscount.

Unlike other Actions, Provide Ad Hoc Discount action differs from the rest of the Subscriptions action types, in the way that it can be requested. It Discount does not have a behavior behaviour and business code as .  It differs from the rest of the actions, and when submitted a request is created that is Subscriptions Action Types, as submitted Requests are handled by the Billing Engine during the Billing Run, rather than an actual Subscription actionAction.

For a complete description of how to use the specific action go to creating ad-hoc discounts
 

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Action refer to Managing Ad Hoc Discounts.