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Find out about Change Subscriber Account - Same Subscriber

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When to use Change Subscriber Account - Same Subscriber

Use the Change Accounts Receivable Classification to change the Subscription's account, to another one belonging to the same subscriber (i.e., to change the account that will be billed for the Subscription). The Action creates a new Accounts Receivable to which the Subscription can be assigned.

The specific  Action cannot be used to change to a different Subscriber. View Change Subscriber Account - Change Subscriber for more information.

View the Information Table below for information related to the Scheduling, Preview Rating and Classification of the Subscription Action.  Check the Validations & Restrictions Table for a list of available Actions, including each Action's related validations, restrictions and a description of its system process.  View 'Using Subscription Action Modal' available in Managing Subscriptions for more information on executing the Action.
Change Subscriber Account - Same Subscriber 

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Subscription Action Information

Action can be scheduledPreview Rate AvailableBehaviour CodeBusiness Classification Code
(error)(error)CHANGESUBRIBERACCOUNTCHANGEACCOUNTSRECEIVABLE

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Restrictions & Validations

ActionValidationsRestrictionsSystem Processing
Change Subscriber Account - Same Subscriber
  • Unrated or not billed Services don't exist.
  • The new Accounts Receivable should belong to a separate customer.
  • The Subscription should be owned by an 'Active' Accounts Receivable.
  • The Rules defined in the 'Active' Subscription Definitions are observed.
    • Subscription restrictions are observed.
  • Active Billing Term Definition Rules are observed.
    • The conditions to set a Subscription as 'Effective', specified on the 'Active' Billing Term Definitions should be met.
  • The Action is available only if the Subscription is in one of the following Life Cycle States:
    • Draft
    • Effective
    • Not Effective
    • In Resting
    • Short Term Effective
    • Short Term Not Effective
  • A new Accounts Receivable is created (if new is specified).
  • A new Contact Information is created (if new is specified).
  • The Accounts Receivable related with the Subscription is replaced with the new one.
  • A new Billing Address is created or the current one is updated.
  • A new Subscription location is created or the current one updated.
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