What does this section cover?

When to use Short Term Subscription Activation

In CRM.COM you are allowed to activate subscriptions and all its services, which are in state Draft or Not Effective for a short period of time. 

Subscriptions in Short Term Activation can be deactivated in the following ways:

• Automatically: When the Short Term Activation end date is reached
• Subscription Action: End Short Term Subscription Activation

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Short Term Subscription Activation Information

Action can be scheduled
Behavior Code	SHORTTERMSUBSCRIPTIONACTIVATION
Business Classification Code	SHORTTERMSUBSCRIPTIONACTIVATION

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Restrictions & Validations

Executing Short Term Subscription Activation

1. Navigate to BILLING APPLICATION > BILLING > SUBSCRIPTIONS > MANAGE SUBSCRIPTIONS
2. Search Search for the Subscription you are looking for, using the criteria section
3. Click on the Subscription number to go to the Data Entry page of the subscription
4. On the left hand side of the screen you can see the the ACTION PANEL
5. Click on on Subscription Related Actions to  to expand 
6. Find the action you would like to execute and click on the link to open the action details in a modal window
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7. If required check the following sections for information 
   

   1. EXISTING SUBSCRIPTION SERVICES

      1.  Provides an overview of the existing subscription services 

   2. EXISTING SUBSCRIPTION INSTALLED ITEMS

      1. Provides an overview of the existing subscription installed items

   3. UNSETTLED BILLS

      1. Provides an overview of any Bills related to the subscription and have not yet been settled

8. SUBSCRIPTION ACTION DETAILS

   1. Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific behaviour code
   2. Sub Action Type: Select action type from the drop down if you have configured custom actions in the system, using the specific business classification code
      Classification, Action Type and Sub Action type are visible only if applicable
   3. Performed By User : Search and add the user that logs the action 
      If you leave empty then the Logged in user will be set

   4. Performed Date: Click on the calendar icon and select date and time

   5. SCHEDULING INFORMATION

      Include Page
      Scheduling Subscription action - Global Scheduling Subscription action - Global

   6. End Short Term Activation

      1. On a specific date: If selected then a date field appears in order to specify the specific date and time using the appropriate links. The date must be greater than the current date. 
         

      2. After a Specific Number of Days:  If selected then a number field appears in order to specify the number of days. The specified value must be an integer value greater than 0.
         

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         When the action is being scheduled either using specific date or specific number of days, the Short Term Activation End Date must be greater than scheduled Date.

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9. Click on "SUBMIT"
   Action will be validated as provided in the section above and submitted if validations are passed

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System Processing

Once the action is submitted the following changes will be carried out by the system:

• Sets the subscription life cycle state to Short-Term Effective
• Sets the life cycle state of all subscription services which are in state draft or not effective to Short-Term Effective
  • Sets the subscription service:
    • life cycle state period 
    • bill effective date, 
    • billable start period
    • billing directives according to business rules