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Learn how you can to configure Job Cancellation Reasons

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Navigating to Job Cancellation Reasons

Info

CONFIGURATION > CRM APPLICATION > JOBS > SET UP CANCELLATION REASONS 

What are Job Cancellation Reasons?

Job Cancellation Reasons are used to define the reason that a job was cancelled, and is applicable only during the process of cancelling a job. Cancellation reasons are configurable in the system. 

Creating, Editing & Deleting Validations & Restrictions

Reasons is a module used to define the available reasons that can be used when a Job is cancelled.

  • Navigate to Job Cancellation Reasons and explore existing records via the Summary page.  
  • Click on the link (name or number) of the record of your interest to enter the Data Entry page and see more detail. 
  • Use the Actions Menu to create a NEW Job Cancellation Reason, modify (EDIT) or DELETE  an existing one.  
  • Use the BACK to return to the Summary page and CANCEL to revert any unwanted changes made to the Job Cancellation Reason

Check the Validations & Restrictions Table below for a list of available Actions when working with Job Cancellation Reasons, including each Action's related validations, restrictions and additional information.  View the Attributes Table for a comprehensive description of the Job Cancellation Reasons fields.

Job Cancellation ReasonsImage Added

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validations
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Validations & Restrictions 

ActionValidationsRestrictionsAdditional Information
General
  • Multiple cancellation reasons Cancellation Reasons can be configured in the system, and each one should have a unique name Name and alternative codeAlternative Code 
  • Not Applicable
  • The allowed and default job cancellation reasons Job Cancellation Reasons are specified on the active job definitions'Active' Job Definitions.
Create
  • All mandatory fields Mandatory Fields must be provideddefined
  • Not Applicable
  • Not Applicable
Delete
  • Not Applicable
  • Job cancellation reasons Cancellation Reasons cannot be deleted if they are already included in the active job definition's allowed cancellation reasons'Active' Job Definition's Allowed Cancellation Reasons. 
  • Deleted cancellation reasons Cancellation Reasons are still visible on jobs Jobs that were cancelled using those cancellation reasons
Job Cancellation Reasons attributes 
  • Cancellation Reasons

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 Attributes

An * indicates a field is mandatory.

 Alternative cancellation reason

Name

Description

Main Information
 NameName *The name of the cancellation reason Cancellation Reason 
Alternative code *The alternative code of the cancellation reasonCancellation Reason
DescriptionA description for the

Defining your own Job Cancellation Reasons tailored to your company's needs

  • Navigate to CONFIGURATION > CRM APPLICATION > JOBS > SET UP CANCELLATION REASONS 

  • Either search for an existing one or from the Top Menu click on NEW

    JOBS CANCELLATION REASONSImage Removed
     

  • MAIN INFORMATION

    1.  Provide the following fields

      1. Name
      2. Alternative Code 
      3. Description

  • LOG INFORMATION

    • Include PageLog Information - GlobalLog Information - Global
  • From the Top Menu click on SAVE

    • Deleting Job Cancellation Reasons

    Include PageDeleting a record - GlobalDeleting a record - Global
    Cancellation Reason
    Log Information
    Log DetailsThe standard set of Log Details information available in all entities  
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