service_request_physical_goods object parameter data
Name
Type
Description
installed_item_identifier (semi-optional)
Installed Item Identifier
The identifier of the installed item related with the service request physical good. The allowed installed item identifier fields are the following:
Include Page
installed_item_identifier
installed_item_identifier
warranty_coverage_reason_identifier
(semi-optional)
Warranty Coverage Reason Identifier
The identifier of the warranty coverage reason related to the service request's installed item. The coverage reason is mandatory if the service request's affected installed item is covered by a warranty policy. the allowed warranty coverage reason identifier fields are the following:
Include Page
warranty_coverage_reason_identifier
warranty_coverage_reason_identifier
Tip
Available from CRM.COM R9.0.0
product_identifier (semi-optional)
Product Identifier
The identifier of the physical good product related with the service request physical good. The allowed physical good product identifier fields are the following: