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Available from CRM.COM R9.0.0

Table of Contents
maxLevel2

GET warranties_policies/show

This method returns information related with a Warranty Policy.  A single warranty is returned by each call

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

warranty_policy_identifier

(mandatory)

Identifier  

The identifier of the warranty policy that should be returned as a result. The allowed warranty policy identifier fields are the following:

Include Page
V4:warranty_policy_identifier
V4:warranty_policy_identifier

fields_set

(optional)

List of Strings, comma separated 

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Restrictions

  • It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

Include Page
V4:warranty_policy_complete
V4:warranty_policy_complete

Examples

Expand
titleExample 1

HTTP Method: GET

 

Request:

Response:

Code Block
themeConfluence
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GET

...

warranty_policies/list

This method returns information related with warrantieswarranty policies.  Multiple warranties warranty policies are returned by each call

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

fields_set

(optional)

List of Strings, comma separated 

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Restrictions

  • It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

Include Page
V4:warrantieswarranty_policy_complete
V4:warrantieswarranty_policy_complete

Examples

Expand
titleExample 1

HTTP Method: GET

 

Request:

Response:

Code Block
themeConfluence
languagejavascript
linenumberstrue
 

 

GET

...

warranty_policies/get_warranty_

...

availability_per_

...

physical_

...

good

This method checks whether a physical good, a or product type or brand or family can be covered by a warranty policy or not. The method can be used for both traceable and non-traceable physical goods. The method returns all warranties that cover the physical goodwarranty policies that provide coverage for the requested physical goods.

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

product_identifier

(semi-optional)

Product Identifier  

The identifier of the product whose warranty coverage is required. The product might either can only be traceable or non-traceablea traceable physical good. The allowed product identifier fields are the following:

Include Page
V4:product_identifier
V4:product_identifier

product_type_identifier

(semi-optional)

Product Type Identifier

The identifier of the product type whose warranty coverage is required. Only product types for traceable physical goods can be specified. The allowed product type identifier fields are the following:

Include Page
V4:product_type_identifier
V4:product_type_identifier

product_brand_identifier

(semi-optional)

Product Brand Identifier

The identifier of the product brand whose warranty coverage is required. The allowed product brand identifier fields are the following:

Include Page
V4:product_brand_identifier
V4:product_brand_identifier

product_family_identifier

(semi-optional)

Product Family Identifier

The identifier of the product family whose warranty coverage is required. The allowed product family identifier fields are the following:

Include Page
V4:product_family_identifier
V4:product_family_identifier

fields_set

(optional)

List of Strings, comma separated 

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Restrictions

  • It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

Include Page
V4:warranty_policy_complete
V4:warranty_policy_complete

Examples

Expand
titleExample 1

HTTP Method: GET

 

Request:

Response:

Code Block
themeConfluence
languagejavascript
linenumberstrue
 

GET warranty_policies/get_installed_item_warranty

This method checks whether installed items sold to customers are covered by warranty policies or not. The method can be used for checking installed items coverage which is required in Jobs which perform Swap Subscription Installed Item actions. Depending on the parameters, the method might return more than one installed item's warranty information.

Resource URL

Parameters

Identifier

Name

Type

Description

token

String

The token retrieved from the login method

installed_item_identifier

(semi-optional)

Installed Item

Identifier  

The identifier of the installed item whose warranty coverage is required. The allowed installed item identifier fields are the following:

Include Page
V4:installed_item_identifier
V4:installed_item_identifier

job_type_identifier

(semi-optional)

Job Type Identifier

The identifier of the job type for which installed item warranty coverage is required. Only job types with fulfillment scope SWAP_SUBSCRIPTION_INSTALLED_ITEMS can be specified. The allowed job type identifier fields are the following:

Include Page
V4:job_type_identifier
V4:job_type_identifier

fields_set

(optional)

List of Strings, comma separated 

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Restrictions

  • It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

...

Include Page
V4:installed_item_warranty_policy_completeV4:warranty_policy_complete

Examples

coverage
installed_item_warranty_coverage

Examples

HTTP Method: GET

 

Request:

Response:

Code Block
themeConfluence
languagejavascript
linenumberstrue