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Name | Type | Description |
token | String | The token retrieved from the login method |
fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned |
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Name | Type | Description | ||||||
token | String | The token retrieved from the login method | ||||||
group_identifier (optional) | Group Identifier | The identifier of the group that will be creating the communication. The group is filtered against the queue external system's allowed organisational units. The allowed group identifier fields are the following:
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unit_identifier (optional) | Unit Identifier | The identifier of the unit that will be creating the communication. The unit is filtered against the queue external system's allowed organisational units. The allowed unit identifier fields are the following:
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media (optional) | String | The media that will be used to send the communication, which can be EMAIL, SMS, PHONE, LETTER, FACE_TO_FACE or DEVICE.
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fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned |
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Name | Type | Description | ||||||||
token | String | The token retrieved from the login method | ||||||||
group_identifier (optional) | Group Identifier | The identifier of the group that will be creating the communication. The group is filtered against the templates' allowed organisational units. The allowed group identifier fields are the following:
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unit_identifier (optional) | Unit Identifier | The identifier of the unit that will be creating the communication. The unit is filtered against the templates' allowed organisational units. The allowed unit identifier fields are the following:
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direction (optional) | String | The direction of the communication templates that will be retrieved, which can be INCOMING or OUTGOING | ||||||||
media (optional) | String | The media of the communication templates that will be retrieved, which can be EMAIL, SMS, PHONE, LETTER, F2F | ||||||||
category_identifier (optional) | Category Identifier | The category of the communication template that will be retrieved. The allowed communication category identifiers are the following:
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| communication_queue_external_system_identifier | Communication Queue External System Identifier | The communication queue external system of the communication template that will be retrieved. The allowed communication queue external system identifiers are the following:
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fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned |
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