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NameType Description
IdStringThe ID of the retrieved voucher type
nameStringThe Name of the retrieved voucher type
alternative_codeStringThe Alternative Code of the retrieved voucher type
descriptionStringThe Description of the retrieved voucher type
classificationString

The Classification of the retrieved voucher type. The supported options are Payment Voucher, Electronic Voucher and Refund Voucher

Available from CRM.COM R14.0.0

value_optionString

Defines if the value should be fixed or a variable. The supported options are FIXED and VARIABLE

From CRM.COM R14.0.0 and onwards if the voucher type classification is "Refund Voucher", then this value can only be set as VARIABLE

From CRM.COM R14.0.0 and onwards if the voucher type classification is "Electronic Voucher", then this value can be set as VARIABLE or FIXED

valueNumberThe value of the retrieved voucher type. This information is available only if the value option is set to FIXED
extra_added_valueNumber

The extra added value of the retrieved voucher type. This information is available only if the value option is set to FIXED

From CRM.COM R14.0.0 and onwards if the voucher type classification is "Electronic Voucher", then this value can be set as VARIABLE or FIXED

secret_number_lengthNumberThe length of the secret number of the retrieved voucher type
 voucher_using_method String

The method which defines how the e-voucher can be used. This information is only available if the type's classification is "Electronic Voucher" and the supported options are PERSONAL, SHAREABLE

Available from CRM.COM R14.0.0

minimum_allowed_valueNumber

The minimum value allowed to be provided while creating an e-voucher. This information is only available if the type's value option is set to "VARIABLE" (excluding Refund Vouchers)

Available from CRM.COM R14.0.0


maximum_allowed_valueNumber

 The maximum value allowed to be provided while creating an e-voucher. This information is only available if the type's value option is set to "VARIABLE" (excluding Refund Vouchers)

Available from CRM.COM R14.0.0


udf_string_1

String

User Defined Field of type String

udf_string_2

String

User Defined Field of type String

udf_string_3

String

User Defined Field of type String

udf_string_4

String

User Defined Field of type String

udf_string_5

String

User Defined Field of type String

udf_string_6

String

User Defined Field of type String

udf_string_7

String

User Defined Field of type String

udf_string_8

String

User Defined Field of type String

udf_float_1

Float

User Defined Field of type Float

udf_float_2

Float

User Defined Field of type Float

udf_float_3

Float

User Defined Field of type Float

udf_float_4

Float

User Defined Field of type Float

udf_date_1

Date

User Defined Field of type Date

udf_date_2

Date

User Defined Field of type Date

udf_date_3

Date

User Defined Field of type Date

udf_date_4

Date

User Defined Field of type Date

validity_duration

Time Period Object

The validity period that a voucher of this type will be valid, measured in days or months. This information is available only if the voucher type has a "Refund Voucher" or an "Electronic Voucher" classification

Available from CRM.COM R14.0.0

default_payment_typeFinancial Transaction Type Object

The type of payment that will be created on using vouchers of this type

From CRM.COM R14.0.0 and onwards this information is only available if the voucher type classification is "Payment Voucher" and "Electronic Voucher"

default_invoice_typeFinancial Transaction Type Object

The type of invoice that will be created on using vouchers of this type

From CRM.COM R14.0.0 and onwards this information is only available if the voucher type classification is "Electronic Voucher"


default_payment_cancellation_typeFinancial Transaction Type Object

The type of Payment Cancellation that will be created on cancelling vouchers of this type upon return

From CRM.COM R14.0.0 and onwards this information is only available if the voucher type classification is "Electronic Voucher"


default_invoice_cancellation_type  Financial Transaction Type Object

 The type of Invoice Cancellation that will be created on cancelling vouchers of this type upon return

From CRM.COM R14.0.0 and onwards this information is only available if the voucher type classification is "Electronic Voucher"


default_refund_methodRefund Method Object

Contains all refund methods that will be used for performing back-end reduction, except the Payment Gateways options

This information is only available only if the voucher type classification is Refund Voucher

Available from CRM.COM R14.0.0

log_informationLog Information ObjectThe log information of the retrieved voucher type
products_setSet of Voucher Products ObjectsThe voucher type products that can consume the amount of money that will be paid by vouchers of this type

Referred Objects Response Data

 period object response data

Name

Type

Description

time_period_valueNumber

The time period value

time_period_uot

String

The time period unit of time. The supported values are the following:

MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS

 financial_transaction_type response data object
NameType Description
IdStringThe ID of the retrieved financial transaction type
nameStringThe Name of the retrieved financial transaction type
alternative_codeStringThe Alternative code of the retrieved financial transaction type
descriptionStringThe Description of the retrieved financial transaction type
classificationSting

The Classification of the retrieved financial transaction category which can be one of the following:

INVOICE, INVOICE_CANCELLATION, CREDIT_NOTE, PAYMENT, PAYMENT_CANCELLATION, REFUND, WRITE_OFF

WRITE_OFF classification is available from CRM.COM R13.0.0

 refund_method object response data

Name

Type

Description

id

String

The id of the retrieved refund method

name

String

The name of the retrieved refund method

alternative_code

String

The alternative code of the retrieved refund method

descriptionString

The description  of the retrieved refund method

 

 log_information object response data

Name

Type

Description

created_date

Date

The date that the retrieved record was created

updated_date

Date

The last date that the retrieved record was updated

created_by_unit

Unit Object

The unit that created the retrieved record

From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled

Deprecated from CRM.COM R18.0.0

created_by_business_unit

Unit Object

The unit that created the retrieved record

From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled

Available from CRM.COM R18.0.0

created_by_user

User Object

The user that created the retrieved record

From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled

updated_by_unit

Unit Object

The last unit that updated the retrieved record

From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled

Deprecated from CRM.COM R18.0.0

updated_by_business_unit

Unit Object

The last unit that updated the retrieved record

Available from CRM.COM R18.0.0

updated_by_user

User Object

The last user that updated the retrieved record

From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled

Referred Objects Response Data

 unit object response data

Name

Type

Description

id

String

The ID of the retrieved unit

name

String

The name of the retrieved unit

group_name

String

The name of the group that the retrieved unit belongs to

community_name

String

The name of the community that the retrieved unit belongs to

alternative_code

String

The alternative code of the retrieved unit

description

String

The description of the retrieved unit

 business unit object response data

Name

Type

Description

id

String

The ID of the retrieved business unit

name

String

The name of the retrieved business unit

codeStringThe code of the retrieved business unit
unified_codeString

The unified code of the retrieved business unit

description

String

The description of the retrieved business unit

parent_business_unit_nameStringThe name of the parent business unit that the retrieved business unit belongs to

 user object response data

Name

Type

Description

id

String

The ID of the retrieved user

username

String

The user name of the retrieved user

person_name

String

The full name of the retrieved user

email

String

The email of the retrieved user

 voucher_type_product object response data

Name

Type

Description

id

String

The ID of the retrieved voucher type product

productProduct objectThe actual voucher type product
product_typeProduct Type Object

The actual voucher type product type

Available from CRM.COM R8.0.0

Referred Objects Response Data

 product object response data
Name
Type
Description
IdStringThe ID of the product
codeStringThe code of product

alternative_code

String

The alternative code of product

description

String

The description of product

priority_levelInteger

The priority level of the product

Available from CRM.COM R12.3.0

global_rateGlobal Rate Object

The global rate of the retrieved product

Available from CRM.COM R15.0.0

product_typeProduct type objectThe type of the product

Referred Objects Response Data

 product_type object data response
NameType Description
IdStringThe ID of the retrieved product type
nameStringThe Name of the retrieved product type
alternative_codeStringThe Alternative Code of the retrieved product type
descriptionStringThe Description of the retrieved product type
classificationStringThe Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS
service_typeStringThe Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE
physical_good_typeStringThe physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE
composition_methodStringThe Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE
used_for_provisioningBooleanThe flag shows if the retrieved product type is used for provisioning
udr_typeUsage Detail Record TypeThe UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE
meter_reading_typeMeter Reading Type

The Meter Reading type related with the product type. This is applicable only for traceable physical goods

Available from CRM.COM R14.0.0

Referred Objects Response Data

 usage_detail_record_type object data response
NameType Description
IdStringThe ID of the retrieved usage detail record type
nameStringThe Name of the retrieved usage detail record type
alternative_codeStringThe Alternative Code of the retrieved usage detail record type
descriptionStringThe Description of the retrieved usage detail record type
unit_of_measurementStringThe Unit of measurement of the retrieved usage detail record type

Referred Objects Response Data

 unit_of_measurement object response data

Name

Type

Description

idStringThe identifier of the Unit of measurement

name

String

The name of the Unit of measurement

description

String

The description of the Unit of measurement

alternative_codeStringThe alternative code of the Unit of measurement

 

 meter_reading_type object data response
NameType Description
IdStringThe ID of the retrieved meter reading type
nameStringThe Name of the retrieved meter reading type
alternative_codeStringThe Alternative Code of the retrieved meter reading type
classificationStringThe Classification of the retrieved meter reading type
descriptionStringThe Description of the retrieved meter reading type
unit_of_measurementStringThe Unit of measurement of the retrieved meter reading type

Referred Objects Response Data

 unit_of_measurement object response data

Name

Type

Description

idStringThe identifier of the Unit of measurement

name

String

The name of the Unit of measurement

description

String

The description of the Unit of measurement

alternative_codeStringThe alternative code of the Unit of measurement

 global rate object response data

Name

Type

Description

id

String

The ID of the retrieved rate

rate_model

String

The price plan rate model which can be one of the following:

  • QUANTITYBASED
  • QUANTITYANDPERIODBASED
  • BILLABLEPERIODBASED
  • DURATIONBASED
  • FLATFEEBASED
  • USAGEBASED

From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED

global_base_amountNumber

The base price of the product in the Global Price Plan

base_rate_applied_perString

The value for 'Base Rate Applied per'

Available when the rate model is 'Quantity & Quantity Based' and it is a selection between

  • Period
  • Period_Item
uotString

The 'UOT' applicable for the rate

  • Seconds
  • Minute
  • Hour
  • Day
  • Week
  • Month
  • Year

Available for one-time services

time_periodTime Period Object

 The period and unit of time for which the base amount is applicable for. This is available only on termed services rates.

uomString

The 'UOM' applicable for the rate

Available when the product type is of Usage Service Classification 

Referred Objects Response Data

 period object response data

Name

Type

Description

time_period_valueNumber

The time period value

time_period_uot

String

The time period unit of time. The supported values are the following:

MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS

 product_type object data response
NameType Description
IdStringThe ID of the retrieved product type
nameStringThe Name of the retrieved product type
alternative_codeStringThe Alternative Code of the retrieved product type
descriptionStringThe Description of the retrieved product type
classificationStringThe Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS
service_typeStringThe Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE
physical_good_typeStringThe physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE
composition_methodStringThe Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE
used_for_provisioningBooleanThe flag shows if the retrieved product type is used for provisioning
udr_typeUsage Detail Record TypeThe UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE
meter_reading_typeMeter Reading Type

The Meter Reading type related with the product type. This is applicable only for traceable physical goods

Available from CRM.COM R14.0.0

Referred Objects Response Data

 usage_detail_record_type object data response
NameType Description
IdStringThe ID of the retrieved usage detail record type
nameStringThe Name of the retrieved usage detail record type
alternative_codeStringThe Alternative Code of the retrieved usage detail record type
descriptionStringThe Description of the retrieved usage detail record type
unit_of_measurementStringThe Unit of measurement of the retrieved usage detail record type

Referred Objects Response Data

 unit_of_measurement object response data

Name

Type

Description

idStringThe identifier of the Unit of measurement

name

String

The name of the Unit of measurement

description

String

The description of the Unit of measurement

alternative_codeStringThe alternative code of the Unit of measurement

 

 meter_reading_type object data response
NameType Description
IdStringThe ID of the retrieved meter reading type
nameStringThe Name of the retrieved meter reading type
alternative_codeStringThe Alternative Code of the retrieved meter reading type
classificationStringThe Classification of the retrieved meter reading type
descriptionStringThe Description of the retrieved meter reading type
unit_of_measurementStringThe Unit of measurement of the retrieved meter reading type

Referred Objects Response Data

 unit_of_measurement object response data

Name

Type

Description

idStringThe identifier of the Unit of measurement

name

String

The name of the Unit of measurement

description

String

The description of the Unit of measurement

alternative_codeStringThe alternative code of the Unit of measurement



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