- Created by p_demou on Oct 02, 2017
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Name | Type | Description |
---|---|---|
package_base_rate | Float | The base rate of the whole package calculated in the system's currency, based on the following mandatory termed services |
mandatory_termed_services_set | Set of termed subscription service objects | The mandatory termed subscription services provided by the subscription type. Not applicable if retrieved_services is set to "ONLY_ADDITIONAL" |
additional_termed_services_set | Set of termed subscription service objects | The additional termed subscription services provided by the subscription type. Not applicable if retrieved_services is set to "ONLY_MANDATORY" |
installed_items_set | Set of subscription installed item objects | The subscription installed items provided by the subscription type. |
billing_terms | Billing terms object | The billing terms provided by the subscription type. |
log_information | Log Information Object | The log information of the retrieved subscription type |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved billing terms |
life_cycle_state | String | The life cycle state of the retrieved billing terms which can be EFFECTIVE or TERMINATED |
is_auto_renewed | Boolean | Indicates whether the subscription will be auto-renewed at the end of its billing cycle or not. Available from CRM.COM R15.0.0 |
next_renewal_date | Date | Defines the date on which the subscription's billing terms will be auto-renewed. Applicable only if customer opts in to auto-renewals. The date is automatically calculated based on the subscription's billing cycle. Available from CRM.COM R18.0.0 |
expires_on | Date | Defines the date on which the subscription's billing terms will be expired (i.e. it will not be automatically renewed). Applicable only if customer opts out from auto-renewals. Available from CRM.COM R18.0.0 |
billing_cycle_day | Number | The billing cycle day of the retrieved billing terms. Billing cycle day is used to specify up to which day of the month a subscription should be billed |
billing_cycle_last_day_of_month | Boolean | Indicates that the billing term's billing cycle day is the last day of each month. Applicable only when the billing method is Anniversary. If set to Yes, then the billing_cycle_day is not applicable Available from CRM.COM R12.0.0 |
agreement_date | Date | The agreement date of the retrieved billing terms. Billing terms agreement date is used to log the date that the billing terms were agreed and signed by the customer |
allowed_cancel_date | Date | The allowed cancel date of the retrieved billing terms. Allowed cancel date is used to define the date that the billable entity can be churned or terminated. Deprecated from CRM.COM R15.0.0 |
effective_date | Date | The effective date of the retrieved billing terms |
expiration_date | Date | The expiration date of the retrieved billing terms. The expiration date is set when billing terms are amended and a new version of billing terms is in effect. The old version of billing terms (i.e. the replaced one) is expired and no longer valid. |
concurrent_usage_based_pricing | Concurrent usage based pricing object | Concurrent usage based pricing is used to apply price plan rates based on the number of concurrent usage of the services or the installed items that will be billed, and a rate percentage which is agreed between the customer and the company providing those service |
billing_term_scheme | Billing term scheme object | The billing term scheme of the retrieved billing terms |
price_plan | Price Plan Object | The price plan of the retrieved billing terms Deprecated from CRM.COM R15.0.0 |
billing_frequency | Billing Frequency Object | The billing frequency of the retrieved billing terms. Billing Frequencies are used to denote how often a subscription should be billed. |
binding_information | Binding Information Object | The binding information of the retrieved billing terms. Binding information is used to determine if a customer is contractually committed to receive services from the service provider for a fixed period of time. |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
concurrent_usage | Number | Defines the concurrent usage of services which will be billed based on the specified billing terms Deprecated from CRM.COM R15.0.0 |
rate_percentage | Number | Defines the rate percentage that should be applied on all services which will be billed based on the specified billing terms Deprecated from CRM.COM R15.0.0 |
number_of_installed_items | Number | The agreed number of installed items that will be concurrently consuming the subscription's services Available from CRM.COM R15.0.0 |
concurrent_usage_billing_method | String | Defines how the subscriber will be billed because of the concurrent usage of the subscription's services. Available options are:
Available from CRM.COM R15.0.0 |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved billing term scheme |
code | String | The code of the retrieved billing term scheme |
name | String | The name of the retrieved billing term scheme |
life_cycle_state | String | The life cycle state of the retrieved billing term scheme. The supported life cycle states are the following DRAFT, EFFECTIVE, TERMINATED |
classification | String | The classification of the retrieved billing term scheme which can be either NORMAL or PREPAID Classification options NORMAL and PREPAID are available from CRM.COM R15.0.0 Prior CRM.COM R15.0.0 the options are SUBSCRIPTIONS or JOBS |
billing_type | String | The billing type of the billing term scheme which can be PRE_BILL or POST_BILL for NORMAL billing term schemes and PRE_RATED or POST_RATED for PREPAID billing term schemes Billing type options PRE/POST_BILL and PRE/POST_RATED are available from CRM.COM R15.0.0 Prior CRM.COM R15.0.0 the options are NORMAL and PREPAID |
billing_method | String | The billing method of the billing term scheme which can be ANNIVERSARY or PERIOD |
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved price plan |
name | String | The Name of the retrieved price plan |
code | String | The Code of the retrieved price plan |
description | String | The Description of the retrieved price plan |
type | String | The Type of the retrieved price plan which can be BASE or CONDITIONAL |
effective_date | Date | The Effective Date of the retrieved price plan |
expiration_date | Date | The Expiration Date of the retrieved price plan |
currency | Currency Object | The Currency of the retrieved price plan Available from CRM.COM R14.2.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved currency |
code | String | The code of the retrieved currency |
prefix_symbol | String | The prefix symbol for the specified currency |
suffix_symbol | String | The suffix symbol for the specified currency |
life_cycle_state | String | The life cycle state for the specified currency, which can be EFFECTIVE or NOT EFFECTIVE Available from CRM.COM R14.0.0 |
integer_part_name | String | The integer part name for the specified currency |
decimal_part_name | String | The decimal part name for the specified currency |
Name | Type | Description |
---|---|---|
code | String | The code of the retrieved billing frequency |
name | String | The name of the retrieved billing frequency |
Name | Type | Description |
---|---|---|
state | String | The binding state which can be INBINDING or OUTOFBINDING |
start_date | Date | The date that the binding period starts |
end_date | Date | The date that the binding period ends |
binding_period | Binding period object | The binding period |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
code | String | The code of the retrieved binding period |
name | String | The name of the retrieved binding period |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved termed subscription service |
life_cycle_state | String | The life cycle state of the termed subscription service. One of the following values is returned: DRAFT, EFFECTIVE, NOT_EFFECTIVE, IN_RESTING, SHORT_TERM_EFFECTIVE, SHORT_TERM_NOT_EFFECTIVE, CANCELLED, REGRETTED, SWAPPED, REMOVED, REPLACED REPLACED life cycle state available from CRM.COM R14.0.0, deprecated in CRM.COM R18.0.0 |
mandatory | Boolean | Defines whether the retrieved termed service was added on the subscription as a mandatory or an additional one. Available from CRM.COM R15.0.0 |
first_activated_date | Date | The date that the subscription service became effective for the first time (i.e. the date that the first effective period of that subscription service started) Available from CRM.COM R9.0.0 |
rating_state | String | The rating state of the retrieved subscription service that can be PENDING or COMPLETED Available from CRM.COM R9.0.0 |
rated_up_to | Date | The date up until which the termed service was rated. Available from CRM.COM R9.0.0 |
free | Boolean | Indicates whether the retrieved service is classified as Free or a Paid one. If true then the service is a free service Available from CRM.COM R14.2.0 |
trial_end_date | Date | Defines the end of the service's trial period, if any Available from CRM.COM R14.17.0 |
udf_string_1 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_2 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_3 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_4 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_5 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_6 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_7 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_8 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_float_1 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_float_2 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_float_3 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_float_4 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_date_1 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
udf_date_2 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
udf_date_3 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
udf_date_4 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
period_billed_in_advance | Period Billed in Advance Object | Defines the period that the specified service will be billed in advance. Applicable only for prepaid pre-rated services Available from CRM.COM R14.0.0 |
product | Product object | The product classified as termed service which is related with the retrieved termed subscription service |
service_bundle | Subscription Service Bundle Object | The subscription service bundle that contains the specified product as a product bundle. This information is available only if the specified product was added as part of a flexible product bundle. |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
period_billed_in_advance | Integer | Defines the period for which the the service will be pre-rated. Applicable only for prepaid services of PRERATE billing type |
period_billed_in_advance_uot | String | The unit of time that measures the specified period billed in advance for the service. The supported values are DAYS, WEEKS or MONTHS. Applicable only for prepaid services of PRERATE billing type |
Name | Type | Description |
---|---|---|
Id | String | The ID of the product |
code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
product_type | Product type object | The type of the product |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved product type |
name | String | The Name of the retrieved product type |
alternative_code | String | The Alternative Code of the retrieved product type |
description | String | The Description of the retrieved product type |
classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved usage detail record type |
name | String | The Name of the retrieved usage detail record type |
alternative_code | String | The Alternative Code of the retrieved usage detail record type |
description | String | The Description of the retrieved usage detail record type |
unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved meter reading type |
name | String | The Name of the retrieved meter reading type |
alternative_code | String | The Alternative Code of the retrieved meter reading type |
classification | String | The Classification of the retrieved meter reading type |
description | String | The Description of the retrieved meter reading type |
unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved rate |
rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
global_base_amount | Number | The base price of the product in the Global Price Plan |
base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
uot | String | The 'UOT' applicable for the rate
Available for one-time services |
time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved termed subscription service |
life_cycle_state | String | The life cycle state of the termed subscription service. One of the following values is returned: DRAFT, EFFECTIVE, NOT_EFFECTIVE, SHIRT_TERM_EFFECTIVE, SHORT_TERM_NOT_EFFECTIVE, IN_RESTING, CANCELLED, REGRETTED, SWAPPED, REMOVED, REPLACED REPLACED available from CRM.COM R14.0.0, deprecated in CRM.COM R18.0.0 |
first_activated_date | Date | The date that the subscription service became effective for the first time (i.e. the date that the first effective period of that subscription service started) Available from CRM.COM R9.0.0 |
rating_state | String | The rating state of the retrieved subscription service that can be PENDING or COMPLETED Available from CRM.COM R9.0.0 |
rated_up_to | Date | The date up until which the termed service was rated. Available from CRM.COM R9.0.0 |
product | Product object | The product classified as termed service which is related with the retrieved termed subscription service |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the product |
code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
product_type | Product type object | The type of the product |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved product type |
name | String | The Name of the retrieved product type |
alternative_code | String | The Alternative Code of the retrieved product type |
description | String | The Description of the retrieved product type |
classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved usage detail record type |
name | String | The Name of the retrieved usage detail record type |
alternative_code | String | The Alternative Code of the retrieved usage detail record type |
description | String | The Description of the retrieved usage detail record type |
unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved meter reading type |
name | String | The Name of the retrieved meter reading type |
alternative_code | String | The Alternative Code of the retrieved meter reading type |
classification | String | The Classification of the retrieved meter reading type |
description | String | The Description of the retrieved meter reading type |
unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved rate |
rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
global_base_amount | Number | The base price of the product in the Global Price Plan |
base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
uot | String | The 'UOT' applicable for the rate
Available for one-time services |
time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved subscription installed item |
ownership_status | String | The ownership status of the retrieved subscription installed item. The ownership status defines if the installed item is owned by the company or the customer, based on the business transactions that were applied on the installed item. This Information is calculated dynamically. The supported values are the following: SOLD_TO_CUSTOMER_NOT_INVOICED, SOLD_TO_CUSTOMER_INVOICED, RENTED_TO_CUSTOMER, IN_INTERNAL_WAREHOUSE, IN_EXTERNAL_WAREHOUSE, NOT_IN_WAREHOUSE, BROUGHT_BY_CUSTOMER Available from CRM.COM R10.0.0. Prior to that release the supported values were the following: SOLD_TO_CUSTOMER, RENTED_TO_CUSTOMER From CRM.COM R14.0.0, BROUGHT_BY_CUSTOMER is supported From CRM.COM R15.0.0 the available ownership statuses are:
|
enabled | Boolean | Indicates whether the subscription installed item is enabled in a provisioning provider Available from CRM.COM R15.0.0 |
udf_string_1 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_2 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_3 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_4 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_5 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_6 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_7 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_8 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_float_1 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_float_2 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_float_3 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_float_4 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_date_1 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
udf_date_2 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
udf_date_3 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
udf_date_4 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
installed_item | Installed item object | The installed item related with the retrieved subscription installed item |
installed_item_bundle | Subscription Installed item bundle object | The subscription installed item bundle that contains the specified installed item as a product bundle. This information is available only if the specified installed item was added as part of a fixed product bundle.
|
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved installed item |
serial_number | String | The serial number of the retrieved installed item |
alternative_code | String | The alternative code of the retrieved installed item |
state | String | The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE |
state_classification | State Classification object | The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0 |
Product object | The product of the retrieved installed item |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the product |
code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
product_type | Product type object | The type of the product |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved product type |
name | String | The Name of the retrieved product type |
alternative_code | String | The Alternative Code of the retrieved product type |
description | String | The Description of the retrieved product type |
classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved usage detail record type |
name | String | The Name of the retrieved usage detail record type |
alternative_code | String | The Alternative Code of the retrieved usage detail record type |
description | String | The Description of the retrieved usage detail record type |
unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved meter reading type |
name | String | The Name of the retrieved meter reading type |
alternative_code | String | The Alternative Code of the retrieved meter reading type |
classification | String | The Classification of the retrieved meter reading type |
description | String | The Description of the retrieved meter reading type |
unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved rate |
rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
global_base_amount | Number | The base price of the product in the Global Price Plan |
base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
uot | String | The 'UOT' applicable for the rate
Available for one-time services |
time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
---|---|---|
name | String | The name of the installed item's state classification |
alternative_code | String | The alternative code of the installed item's state classification |
description | String | The description of the installed item's state classification |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved subscription installed item |
ownership_status | String | The ownership status of the retrieved subscription installed item. The ownership status defines if the installed item is owned by the company or the customer, based on the business transactions that were applied on the installed item. This Information is calculated dynamically. The supported values are the following: SOLD_TO_CUSTOMER_NOT_INVOICED, SOLD_TO_CUSTOMER_INVOICED, RENTED_TO_CUSTOMER, IN_INTERNAL_WAREHOUSE, IN_EXTERNAL_WAREHOUSE, NOT_IN_WAREHOUSE Available from CRM.COM R10.0.0. Prior to that release the supported values were the following: SOLD_TO_CUSTOMER, RENTED_TO_CUSTOMER |
installed_item | Installed item object | The installed item related with the retrieved subscription installed item |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved installed item |
serial_number | String | The serial number of the retrieved installed item |
alternative_code | String | The alternative code of the retrieved installed item |
state | String | The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE |
state_classification | State Classification object | The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0 |
Product object | The product of the retrieved installed item |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the product |
code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
product_type | Product type object | The type of the product |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved product type |
name | String | The Name of the retrieved product type |
alternative_code | String | The Alternative Code of the retrieved product type |
description | String | The Description of the retrieved product type |
classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved usage detail record type |
name | String | The Name of the retrieved usage detail record type |
alternative_code | String | The Alternative Code of the retrieved usage detail record type |
description | String | The Description of the retrieved usage detail record type |
unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved meter reading type |
name | String | The Name of the retrieved meter reading type |
alternative_code | String | The Alternative Code of the retrieved meter reading type |
classification | String | The Classification of the retrieved meter reading type |
description | String | The Description of the retrieved meter reading type |
unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved rate |
rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
global_base_amount | Number | The base price of the product in the Global Price Plan |
base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
uot | String | The 'UOT' applicable for the rate
Available for one-time services |
time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
---|---|---|
name | String | The name of the installed item's state classification |
alternative_code | String | The alternative code of the installed item's state classification |
description | String | The description of the installed item's state classification |
Name | Type | Description |
created_date | Date | The date that the retrieved record was created |
updated_date | Date | The last date that the retrieved record was updated |
Unit Object | The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0 | |
Unit Object | The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Available from CRM.COM R18.0.0 | |
User Object | The user that created the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled | |
Unit Object | The last unit that updated the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0 | |
Unit Object | The last unit that updated the retrieved record Available from CRM.COM R18.0.0 | |
User Object | The last user that updated the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
code | String | The code of the retrieved business unit |
unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved user |
username | String | The user name of the retrieved user |
person_name | String | The full name of the retrieved user |
String | The email of the retrieved user |
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