Business Requirement

Aluxsat Co. as part of its Winback strategy, offers 3 months free to customers willing to be billed for a whole year up front. The offer is only available to customers that are subscribed to Subscription Type: Gold

CRM.COM solution

• /wiki/spaces/V4Manual/pages/9830493
  Configure the definition with the following settings:

  • Duration 12 months - 12 months 

    Duration From	Duration To	UOT	Conditions
    12	12	MONTHS	Subscription Type: GOLD

     

     

• Additive Discounts Definition
  Configure an Auto Apply Definition with the following settings:

  Type	Classification	Amount /Free Period	Validity		Duration	Number of Applied Discounts	Criteria
  		Free Period	Effective	Expiration	Effective From		Buy in Advance
  Auto Apply	Subscription	3 months	01/01/2015	01/01/2020	Agreement Date	Once	From: 12 To: 12 UOT: Months

• User Processes

1. User should navigate to Subscriptions data entry page
2. Action: Submit Buy in Advance Request

3. Provide the following information

   Duration	UOT	Billing Effective Date
   12	months	Last Rated Date of the subscription

4. Submit the request

5. Check out the Request at View Subscription History page
6. Use action : Bill Subscriber
   1. Bill from Last Rated Date
   2. Submit the action

Result: The system will bill the subscription for a year, giving the 3 first months for free.