POST jobs/subscription_maintenance/update
Former user (Deleted)
Joseph Ioannou (Unlicensed)
p_demou (Deactivated)
Available from CRM.COM R13.1.0
This method updates jobs of fulfillment scope Subscription Maintenance. A single job can be updated by each call. Fields which are not specified are not updated at all. Fields which are specified as null will be set as null.
Resource URL
Parameters
Name | Type | Description | ||||||||||||
token | String | The token retrieved from the login method | ||||||||||||
| job_identifier (mandatory) | Job identifier | The identifier of the job. The allowed job identifier fields are the following:
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status_identifier | Job status identifier | The identifier of the status of the new job. The allowed job status identifier fields are the following:
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category_identifier | Job category identifier | The identifier of the category of the new job. The allowed job category identifier fields are the following:
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| description (optional) | String | The description of the new job | ||||||||||||
notes | String | The notes of the new job | ||||||||||||
contact_email (optional) | String | The email of the customer related with the job, which will be used in order to communicate the job | ||||||||||||
contact_phone (optional) | String | The phone of the customer related with the job, which will be used in order to communicate the job | ||||||||||||
start_date | Date | The date that the activity is created | ||||||||||||
location_identifier | Job location identifier | The identifier of the location of the new job. The allowed job location identifier fields are the following:
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owned_by_group_identifier | The identifier of the owned by group information | The owned by group information of the job. The allowed group identifier fields are the following:
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privacy_level_identifier | The identifier of the privacy level | The privacy level of the job. The allowed privacy level identifier fields are the following:
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udf_string_1 | String | User Defined Field of type String | ||||||||||||
udf_string_2 | String | User Defined Field of type String | ||||||||||||
udf_string_3 | String | User Defined Field of type String | ||||||||||||
udf_string_4 | String | User Defined Field of type String | ||||||||||||
udf_string_5 | String | User Defined Field of type String | ||||||||||||
udf_string_6 | String | User Defined Field of type String | ||||||||||||
udf_string_7 | String | User Defined Field of type String | ||||||||||||
udf_string_8 | String | User Defined Field of type String | ||||||||||||
udf_float_1 | Float | User Defined Field of type Float | ||||||||||||
udf_float_2 | Float | User Defined Field of type Float | ||||||||||||
udf_float_3 | Float | User Defined Field of type Float | ||||||||||||
udf_float_4 | Float | User Defined Field of type Float | ||||||||||||
udf_date_1 | Date | User Defined Field of type Date | ||||||||||||
udf_date_2 | Date | User Defined Field of type Date | ||||||||||||
udf_date_3 | Date | User Defined Field of type Date | ||||||||||||
udf_date_4 | Date | User Defined Field of type Date | ||||||||||||
scheduled_date (optional) | Date | The date on which the job is scheduled, which also indicates the date on which the Cancel Subscription Service action will be scheduled to be performed | ||||||||||||
expected_completion_date | Date | The date that the job is expected to be completed. It is automatically calculated if estimate completion time is specified From CRM.COM R14.1.0, this parameter will be applicable only when the Recalculate Key Dates on Starting Progress option is not enabled through the related Job Type configuration | ||||||||||||
estimated_completion_time | Time Period Object | The time that is estimated to complete the job, measured in minutes, hours, days, weeks, years. It is automatically calculated if expected_completion_time is specified From CRM.COM R14.1.0, this parameter will be applicable only when the Recalculate Key Dates on Starting Progress option is not enabled through the related Job Type configuration | ||||||||||||
| billing_terms (optional) | Billing terms object | The billing terms of the retrieved job.This information is applicable if the job is still draft or pending and if the job is billable | ||||||||||||
| assigned_to (optional) | Assigned to object | The assignment information for the retrieved job. Assign to information is mandatory to be specified, unless if it is set automatically through ACR rules. | ||||||||||||
subscription_billing_term_amendments (optional) | Subscription Billing Term Amendments | The Billing term amendments that will be performed on the subscription as part of this job. This information is applicable only if the job is in progress and account owner requested billing term amendments. | ||||||||||||
(optional) | Set of Requested Physical Good Objects | The requested physical goods. This information is applicable only if the job is draft or pending If no records are specified in the set then nothing will be updated. To update a record use "action" : "update". To remove a record use "action" : "remove". To add a record use "action" : "add". Different actions can be used within the same set. For example: "set": [
{
"action": "update",
...........
},
{
"action": "remove",
...........
},
{
"action": "add",
...........
}
]
| ||||||||||||
(optional) | Set of Requested Expense Objects | The requested expenses. This information is applicable only if the job is draft or pending If no records are specified in the set then nothing will be updated. To update a record use "action" : "update". To remove a record use "action" : "remove". To add a record use "action" : "add". Different actions can be used within the same set. For example: "set": [
{
"action": "update",
...........
},
{
"action": "remove",
...........
},
{
"action": "add",
...........
}
]
| ||||||||||||
requested_activity_services_set (optional) | Set of Requested Activity Service Objects | The requested activity services. This information is applicable only if the job is draft or pending If no records are specified in the set then nothing will be updated. To update a record use "action" : "update". To remove a record use "action" : "remove". To add a record use "action" : "add". Different actions can be used within the same set. For example: "set": [
{
"action": "update",
...........
},
{
"action": "remove",
...........
},
{
"action": "add",
...........
}
]
| ||||||||||||
requested_subscription_physical_goods_set (optional) | Set of Requested Subscription Physical Goods | The requested subscription physical goods. This information is applicable only if the job is draft or pending If no records are specified in the set then nothing will be updated. To update a record use "action" : "update". To remove a record use "action" : "remove". To add a record use "action" : "add". Different actions can be used within the same set. For example: "set": [
{
"action": "update",
...........
},
{
"action": "remove",
...........
},
{
"action": "add",
...........
}
]
| ||||||||||||
requested_subscription_services_to_be_added_set (optional) | Set of Requested Subscription Services to be added | The requested subscription services to be added. This information is applicable only if the job is draft or pending If no records are specified in the set then nothing will be updated. To update a record use "action" : "update". To remove a record use "action" : "remove". To add a record use "action" : "add". Different actions can be used within the same set. For example: "set": [
{
"action": "update",
...........
},
{
"action": "remove",
...........
},
{
"action": "add",
...........
}
]
| ||||||||||||
requested_subscription_services_to_be_swapped_set (optional) | Set of Requested Subscription Services to be swapped | The requested subscription service to be swapped. This information is applicable only if the job is draft or pending If no records are specified in the set then nothing will be updated. To update a record use "action" : "update". To remove a record use "action" : "remove". To add a record use "action" : "add". Different actions can be used within the same set. For example: "set": [
{
"action": "update",
...........
},
{
"action": "remove",
...........
},
{
"action": "add",
...........
}
]
| ||||||||||||
requested_subscription_expense_services_set (optional) | Set of Requested Subscription Service Expenses | The requested subscription expense services. This information is applicable only if the job is draft or pending If no records are specified in the set then nothing will be updated. To update a record use "action" : "update". To remove a record use "action" : "remove". To add a record use "action" : "add". Different actions can be used within the same set. For example: "set": [
{
"action": "update",
...........
},
{
"action": "remove",
...........
},
{
"action": "add",
...........
}
]
| ||||||||||||
| physical_goods_set (optional) | Set of physical good to be provided objects | The physical goods that will be provided as part of the retrieved job. This information is applicable only if the job is in progress If no records are specified in the set then nothing will be updated. To update a record use "action" : "update". To remove a record use "action" : "remove". To add a record use "action" : "add". Different actions can be used within the same set. For example: "set": [
{
"action": "update",
...........
},
{
"action": "remove",
...........
},
{
"action": "add",
...........
}
]
| ||||||||||||
| expenses_set (optional) | Set of expense objects | A list of expense services which are applied on the retrieved job as expenses. This information is applicable only if the job is in progress If no records are specified in the set then nothing will be updated. To update a record use "action" : "update". To remove a record use "action" : "remove". To add a record use "action" : "add". Different actions can be used within the same set. For example: "set": [
{
"action": "update",
...........
},
{
"action": "remove",
...........
},
{
"action": "add",
...........
}
]
| ||||||||||||
subscription_physical_goods_set (optional) | Set of subscription physical goods to be provided objects | The physical goods that will be added on the subscription as part of the retrieved job. This information is applicable only if the job is in progress If no records are specified in the set then nothing will be updated. To update a record use "action" : "update". To remove a record use "action" : "remove". To add a record use "action" : "add". Different actions can be used within the same set. For example: "set": [
{
"action": "update",
...........
},
{
"action": "remove",
...........
},
{
"action": "add",
...........
}
]
| ||||||||||||
fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned |
Referred Parameter Objects Data
Name | Type | Description |
|---|---|---|
time_period_value (mandatory) | Number | The time period value |
time_period_uot (mandatory) | String | The time period unit of time The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
billing_term_scheme_identifier (mandatory) | Billing term scheme identifier | The billing term scheme that will be used on the billing terms. The allowed billing term scheme identifier fields are the following:
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price_plan_identifier (mandatory on conditions) | Price plan identifier | The price plan that will be used on the billing terms. The allowed price plan identifier fields are the following:
The price_plan_identifier is considered as mandatory up until CRM.COM R11.2.0. From CRM.COM R11.2.0 the identifier becomes mandatory on conditions, which means that it is mandatory only as long as no default price plan is specified in the Billing Term Scheme | |||||||||
agreement_date (mandatory) | Date | The agreement date of the billing terms that will be created. Billing terms agreement date is used to log the date that the billing terms were agreed and signed by the customer. | |||||||||
concurrent_usage_based_pricing (mandatory on conditions) | Concurrent usage based pricing object | Concurrent usage based pricing is used to apply price plan rates based on the number of concurrent usage of the services or the installed items that will be billed, and a rate percentage which is agreed between the customer and the company providing those service. Concurrent usage based pricing is applicable and mandatory only if it is supported by the billing term schemes This object is deprecated in CRM.COM R10.0.0 onwards |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
concurrent_usage (mandatory) | Number | Defines the concurrent usage of services which will be billed based on the specified billing terms Deprecated from CRM.COM R15.0.0 |
rate_percentage (mandatory) | Number | Defines the rate percentage that should be applied on all services which will be billed based on the specified billing terms Deprecated from CRM.COM R15.0.0 |
number_of_installed_items (mandatory on conditions) | Number | The agreed number of installed items that will be concurrently consuming the related subscription's services. Applicable and mandatory if concurrent usage billing method is set to "based on number of installed items". Available from CRM.COM R15.0.0 |
concurrent_usage_billing_method (mandatory) | String | Defines how the subscription will be billed for the agreed concurrent usage. Available options are:
If not specified, then the billing method is considered as "based on number of installed items". Available from CRM.COM R15.0.0 |
Name | Type | Description | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| user_identifier (semi-optional) | User Identifier | The identifier of the user that the assignable entity should be assigned to. The allowed user identifier fields are the following:
| ||||||||||||
business_unit_identifier (semi-optional) | Business Unit Identifier | The identifier of the business unit that the assignable entity should be assigned to. The allowed business unit identifier fields are the following:
Available from CRM.COM R18.0.0 | ||||||||||||
unit_identifier (semi-optional) | Unit Identifier | The identifier of the unit that the assignable entity should be assigned to. The allowed unit identifier fields are the following:
Deprecated from CRM.COM R18.0.0 |
Name | Type | Description | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
price_plan_identifier (mandatory on conditions) | Price plan identifier | The price plan that will be used on the billing terms. The allowed price plan identifier fields are the following:
The price_plan_identifier is considered as mandatory up until CRM.COM R11.2.0. From CRM.COM R11.2.0 the identifier becomes mandatory on conditions, which means that it is mandatory only as long as no default price plan is specified in the Billing Term Scheme | |||||||||
billing_cycle_day (optional) | Number | The billing cycle day of the billing terms that will be created. Billing cycle day is used to specify up to which day of the month a subscription should be billed. If not specified then it defaults to the billing cycle day specified on the billing term scheme | |||||||||
agreement_date (mandatory) | Date | The agreement date of the billing terms that will be created. Billing terms agreement date is used to log the date that the billing terms were agreed and signed by the customer. | |||||||||
billing_frequency (mandatory on conditions) | String | The billing frequency of the billing terms that will be created. Billing Frequencies are used to denote how often a subscription should be billed.The supported options are the following: DAILY, WEEKLY, MONTHLY, QUARTERLY, BIANNUAL, ANNUAL, TWOYEARS, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5 Billing frequency is applicable and mandatory only if the specified billing term scheme is of type "Normal" | |||||||||
performed_by_user_identifier (optional) | User identifier | The user that actually performed the action. This information is applicable only if the job type fulfillment scope is set to New Subscription. The allowed user identifier fields are the following:
| |||||||||
performed_on (optional) | Date | The date that the action was actually performed. This information is applicable only if the job type fulfillment scope is set to New Subscription. | |||||||||
(optional) | Binding information object | The binding information of the billing term that will be created. Binding information is used to determine if a customer is contractually committed to receive services from the service provider for a fixed period of time. | |||||||||
concurrent_usage_based_pricing (mandatory on conditions) | Concurrent usage based pricing object | Concurrent usage based pricing is used to apply price plan rates based on the number of concurrent usage of the services or the installed items that will be billed, and a rate percentage which is agreed between the customer and the company providing those service. Concurrent usage based pricing is applicable and mandatory only if it is supported by the billing term schemes |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
binding_period (mandatory) | String | The binding period which can be one of the following: WEEK, MONTH, QUARTER, BIANNUAL, ANNUAL, TWOYEARS, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5 From CRM.COM R14.0.0 the binding period becomes mandatory on conditions, which means that it is mandatory only as long as the subscription's type is not of classification Package which provides a default Binding period (it can be amended though). From CRM.COM R18.0.0 the binding period is mandatory (Package subscription types are deprecated) |
start_date (mandatory on conditions) | Date | The date that the binding period starts. From CRM.COM R14.0.0 onwards start_date is mandatory only if no configuration exists in Subscription Billing Term Definitions related to Binding Start Date Automation. From CRM.COM R18.0.0 the binding period is mandatory (Package subscription types are deprecated) |
Name | Type | Description |
|---|---|---|
concurrent_usage (mandatory) | Number | Defines the concurrent usage of services which will be billed based on the specified billing terms Deprecated from CRM.COM R15.0.0 |
rate_percentage (mandatory) | Number | Defines the rate percentage that should be applied on all services which will be billed based on the specified billing terms Deprecated from CRM.COM R15.0.0 |
number_of_installed_items (mandatory on conditions) | Number | The agreed number of installed items that will be concurrently consuming the related subscription's services. Applicable and mandatory if concurrent usage billing method is set to "based on number of installed items". Available from CRM.COM R15.0.0 |
concurrent_usage_billing_method (mandatory) | String | Defines how the subscription will be billed for the agreed concurrent usage. Available options are:
If not specified, then the billing method is considered as "based on number of installed items". Available from CRM.COM R15.0.0 |
Name | Type | Description | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| action (mandatory) | String | Defines if a new or existing information will be updated.The supported values are the following: ADD or REMOVE | |||||||||||||||||||||
job_requested_physical_good_identifier (mandatory and applicable only on remove) | Job Requested Physical Good Identifier | The identifier of the job requested physical good that will be updated. The allowed job requested physical good identifier fields are the following:
| |||||||||||||||||||||
product_identifier | Product Identifier | The identifier of the physical good related with the requested physical good. The allowed physical good product identifier fields are the following:
| |||||||||||||||||||||
quantity | Number | The quantity of the requested physical good. If not specified then it is set to 1 | |||||||||||||||||||||
notes (optional and applicable only on add) | String | The notes of the retrieved job requested physical goods Available form CRM.COM R12.3.0 | |||||||||||||||||||||
(applicable on conditions and only on add) | Set of Product Components objects | The physical good components that should be composing the specified physical good. This information is applicable only if the specified physical good is classified as a flexible product bundle Available form CRM.COM R12.3.0 |
Referred Parameter Objects Data
Name | Type | Description | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| product_identifier (mandatory) | Product identifier | The identifier of the product component. Only products that are allowed to be added on the related flexible product bundle are retrieved. The allowed product identifier fields are the following:
|
Name | Type | Description | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| action (mandatory) | String | Defines if a new or existing information will be updated.The supported values are the following: ADD or REMOVE | |||||||||||||||||||||
job_requested_expense_identifier (mandatory and applicable only on remove) | Job Requested Expense Identifier | The identifier of the job requested expense that will be updated. The allowed job requested expense identifier fields are the following:
| |||||||||||||||||||||
| product_identifier (mandatory and applicable only on add) | Product Identifier | The identifier of the product related with the job requested expense. The allowed product identifier fields are the following:
|
Name | Type | Description | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| action (mandatory) | String | Defines if a new or existing information will be updated.The supported values are the following: ADD or REMOVE | ||||||||||||
job_requested_activity_service_identifier (mandatory and applicable only on remove) | Job Requested Activity Service Identifier | The identifier of the job requested activity service that will be updated. The allowed job requested activity service identifier fields are the following:
| ||||||||||||
activity_type_identifier (mandatory and applicable only on add)
| Activity Type Identifier | The identifier of the activity type that will be created in order to deliver the requested activity service. The activity service is filtered based on the services allowed by the specified activity type. The allowed activity type identifier fields are the following:
| ||||||||||||
product_identifier | Product Identifier | The identifier of the product related with the requested activity service. The allowed product identifier fields are the following:
|
Name | Type | Description | ||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| action (mandatory) | String | Defines if a new or existing information will be updated.The supported values are the following: ADD, REMOVE | ||||||||||||||||||||||||||||||||||||
job_physical_good_identifier (mandatory and applicable only on remove) | Job physical good identifier | The job physical good that will be updated. The allowed job physical good identifier fields are the following:
| ||||||||||||||||||||||||||||||||||||
installed_item_identifier | Installed Item Identifier | The identifier of the installed item related with the Job Physical Good. The allowed installed item identifier fields are the following:
| ||||||||||||||||||||||||||||||||||||
product_identifier | Product Identifier | The identifier of the physical good product related with the Job Physical Good. The allowed physical good product identifier fields are the following:
| ||||||||||||||||||||||||||||||||||||
quantity | Number | The quantity of the physical good. Need to be specified only in the case when a physical good product is specified. | ||||||||||||||||||||||||||||||||||||
(applicable on conditions and only on add) | Set of Product Components objects | The physical good components that should be composing the specified physical good. This information is applicable only if the specified physical good is classified as a flexible product bundle Available form CRM.COM R12.3.0 |
Referred Parameter Objects Data
Name | Type | Description | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| product_identifier (mandatory) | Product identifier | The identifier of the product component. Only products that are allowed to be added on the related flexible product bundle are retrieved. The allowed product identifier fields are the following:
|
Name | Type | Description | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| action (mandatory) | String | Defines if a new or existing information will be updated The supported values are the following
| |||||||||||||||||||||
job_expense_identifier (mandatory and applicable only on remove) | Job Expense Identifier | The identifier of the job expense that will be updated The allowed job expense identifier fields are the following
| |||||||||||||||||||||
| product_identifier (mandatory and applicable only on add) | Product Identifier | The identifier of the product related with the expense that will be updated The allowed product identifier fields are the following
|
Restrictions
- It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.
Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved job |
number | String | The number of the retrieved job |
| description | String | The description of the retrieved job |
| notes | String | The notes of the retrieved job |
life_cycle_state | String | The life cycle state of the retrieved job which can be DRAFT, PENDING, IN PROGRESS, COMPLETED, CANCELLED |
| start_date | Date | The date that the job is created |
| expected_completion_date | Date | The date that the job is expected to be completed |
| actual_completed_date | Date | The date that the job is actually completed |
| expiration_date | Date | The date on which the job expires. |
scheduled_date | Date | The date on which the job is scheduled, which also indicates the date on which the Cancel Subscription Service action will be scheduled to be performed |
| rating_state | String | The rating state of the job that can be PENDING or COMPLETED |
udf_string_1 | String | User Defined Field of type String |
udf_string_2 | String | User Defined Field of type String |
udf_string_3 | String | User Defined Field of type String |
udf_string_4 | String | User Defined Field of type String |
udf_string_5 | String | User Defined Field of type String |
udf_string_6 | String | User Defined Field of type String |
udf_string_7 | String | User Defined Field of type String |
udf_string_8 | String | User Defined Field of type String |
udf_float_1 | Float | User Defined Field of type Float |
udf_float_2 | Float | User Defined Field of type Float |
udf_float_3 | Float | User Defined Field of type Float |
udf_float_4 | Float | User Defined Field of type Float |
udf_date_1 | Date | User Defined Field of type Date |
udf_date_2 | Date | User Defined Field of type Date |
udf_date_3 | Date | User Defined Field of type Date |
udf_date_4 | Date | User Defined Field of type Date |
Accounts Receivable object | The accounts receivable related with the specified job | |
| pricing_agreement_price_plan | Price Plan Object | The pricing agreement that was assigned against an Accounts Receivable Applicable for an Accounts Receivable that is owned by a Company (Corporate Account) and a Price Plan was agreed as part of a special pricing agreement Applicable for Accounts Receivables that are members in the related Corporate Account Group as well Available from CRM.COM R14.0.0 |
| assigned_to | Assign Object | The assignment information of the retrieved job |
| type | Job type object | The type information of the retrieved job |
| billing_terms | Jobs Billing Terms Object | The billing terms of the retrieved job |
| status | Job Status object | The status information of the retrieved job |
| category | Job Category object | The category of the retrieved job |
| subscription | Subscription Object | The subscription which is requested to be amended through the retrieved job |
| service_request | Service Request Object | The service request that was related with the retrieved job. |
| estimated_completion_time | Time Period Object | The time that is estimated to complete the job, measured in minutes, hours, days, weeks, years |
| time_to_completion | Time Period Object | The time that is left up to the expected completion date |
| time_overdue | Time Period Object | The time past the expected completion date |
| location | Address Object | The physical location that the job should be performed and delivered to |
| cancellation_reason | Jobs Cancellation Object | The reason that the job was cancelled. This is applicable only if the job is in cancelled life cycle state |
| owned_by_group | Group object | The group that is owning the job |
| privacy_level | Privacy level object | The job privacy level |
Log Information Object | The log information related with the retrieved job | |
| requested_subscription_billing_term_amendments | Requested Subscription Billing Term Amendments | The Subscription BIlling Term Amendments which were requested to be modified on the subscription through the retrieved job. |
| requested_physical_goods_set | Set of Requested Physical Goods Objects | The physical goods that were requested by the retrieved job |
| requested_expenses_set | Set of Requested Expenses Objects | The expenses that were requested by the retrieved job |
| requested_activity_services_set | Set of Requested Activity Services Objects | The activity services that were requested by the retrieved job |
| requested_subscription_physical_goods | Set of Requested Subscription Physical Goods Objects | The subscription physical goods that were requested by the retrieved job |
| requested_subscription_services_to_be_added | Set of Requested Subscription Services to be added Objects | The subscription services that were requested in order to be added on the subscription by the retrieved job |
| requested_subscription_services_to_be_swapped | Set of Requested Subscription Services to be swapped Objects | The subscription services that were requested in order to be swapped on the subscription by the retrieved job |
| requested_subscription_expenses | Set of Requested Subscription Expenses Objects | The subscription expense services that were requested to be added on the subscription by the retireved job |
| physical_goods_set | Set of Physical Goods Objects | The physical goods that will be provided as part of the job |
| expenses_set | Set of Expense Objects | A list of one time services which are applied on the job as expenses |
| activities_set | Set of Activity Objects | A set of activities which are planned for the specific job |
| bills_set | Set of Bill Objects | A set of bills that were generated by the billing engine in relation to the specific job |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved accounts receivable |
number | String | The number of the retrieved accounts receivable |
| name | String | The name of the retrieved accounts receivable |
life_cycle_state | String | The life cycle state of the accounts receivable. One of the following values is returned: ACTIVE, SUSPENDED, TERMINATED |
| account_owner | Contact information object | The contact information owning the accounts receivable |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved contact information |
type | String | The type of the retrieved contact information which can be PERSON or COMPANY |
life_cycle_state | String | The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL |
name | String | The full name of the retrieved contact information |
first_name | String | The first name of the retrieved contact information |
middle_name | String | The middle name of the retrieved contact information |
last_name | String | The last name of the retrieved contact information |
title | String | The title of the retrieved contact information |
| company_name | Sting | The company name of the retrieved contact information |
Demographics Object | The demographics information of the retrieved contact information | |
Company profile object | The company profile of the retrieve contact information |
Referred Objects Response Data
Name | Type | Description |
| gender | String | The gender of the retrieved contact information which can be MALE or FEMALE |
id_number | String | The ID number of the retrieved contact information |
| id_number_expiration_date | Date | The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
passport_number | String | The passport number of the retrieved contact information |
| passport_number_expiration_date | Date | The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
social_security_number | String | The social security number of the retrieved contact information |
Date of Birth Object | The date of birth of the retrieved contact information | |
Name Day Object | The name day of the retrieved contact information | |
Country Object | The country of residence of the retrieved contact information | |
Country Object | The ID issued country of retrieved contact information | |
Country Object | The passport issued country of retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
day | Integer | The day of the retrieved date of birth |
month | Integer | The month of the retrieved date of birth |
year | Integer | The year of the retrieved date of birth |
Name | Type | Description |
|---|---|---|
day | Integer | The day of the retrieved name day |
month | Integer | The month of the retrieved name day |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
| alternative_code | String | The alternative code of the retrieved country |
| dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
| two_character_code | String | The two character code of the retrieved country |
| three_character_code | String | The three character code of the retrieved country |
| country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved country flag |
| file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| file_name | String | The name of the file |
| file_content_url | String | The url that can be used to access the actual content of the file |
| file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
| profile_year | Number | The profile year of the retrieved contact information |
annual_turnover | Number | The annual turnover of the retrieved contact information |
established_date | Date | The established date of the retrieved contact information |
| number_of_employees | Number | The number of employees of the retrieved contact information |
| registration_number | String | The registration number of the retrieved contact information |
| vat_registration_number | String | The vat registration number of the retrieved contact information |
| vat_registered_by | String | The vat registration by of the retrieved contact information |
| vat_registration_date | Date | The vat registration date of the retrieved contact information |
| tax_reference_number | String | The tax referenece number of the retrieved contact information |
Country Object | The country of residence of the retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
| alternative_code | String | The alternative code of the retrieved country |
| dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
| two_character_code | String | The two character code of the retrieved country |
| three_character_code | String | The three character code of the retrieved country |
| country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved country flag |
| file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| file_name | String | The name of the file |
| file_content_url | String | The url that can be used to access the actual content of the file |
| file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved price plan |
| name | String | The Name of the retrieved price plan |
| code | String | The Code of the retrieved price plan |
| description | String | The Description of the retrieved price plan |
| type | String | The Type of the retrieved price plan which can be BASE or CONDITIONAL |
| effective_date | Date | The Effective Date of the retrieved price plan |
| expiration_date | Date | The Expiration Date of the retrieved price plan |
| currency | Currency Object | The Currency of the retrieved price plan Available from CRM.COM R14.2.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved currency |
| code | String | The code of the retrieved currency |
| prefix_symbol | String | The prefix symbol for the specified currency |
suffix_symbol | String | The suffix symbol for the specified currency |
| life_cycle_state | String | The life cycle state for the specified currency, which can be EFFECTIVE or NOT EFFECTIVE Available from CRM.COM R14.0.0 |
| integer_part_name | String | The integer part name for the specified currency |
| decimal_part_name | String | The decimal part name for the specified currency |
Name | Type | Description |
|---|---|---|
| user | User object | The user which is assigned with the retrieved activity |
| business_unit | Business Unit object | The business unit which is assigned with the retrieved activity Available from CRM.COM R18.0.0 |
| unit | Unit object | The unit which is assigned with the retrieved activity Deprecated from CRM.COM R18.0.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved user |
username | String | The user name of the retrieved user |
person_name | String | The full name of the retrieved user |
String | The email of the retrieved user |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
| code | String | The code of the retrieved business unit |
| unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
| parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved job type |
| name | String | The Name of the retrieved job type |
| alternative_code | String | The Alternative Code of the retrieved job type |
| description | String | The Description of the retrieved job type |
| billing_directive | String | The billing directive of the retrieved job type The supported billing directive options are
Available from CRM.COM R10.0.0 |
| billing_method | String | The billing method of the retrieved job type. Applicable only for billable job types with fulfillment scope GENERIC_PURPOSE The supported billing methods are
Available from CRM.COM R10.0.0 From CRM.COM R15.0.0 and onward, this attribute will be deprecated |
| fulfillment_scope | String | The fulfillment scope of the retrieved job type The supported fulfillment scopes are
The following fulfillment scopes will be available from CRM.COM R8.0.0 ACTIVATE_SUBSCRIPTION, DEACTIVATE_SUBSCRIPTION, CANCEL_SUBSCRIPTION, ADD_SUBSCRIPTION_SERVICES, CANCEL_SUBSCRIPTION_SERVICES, CHANGE_SUBSCRIPTION_LOCATION The following fulfillment scopes will be available from CRM.COM R9.0.0 SWAP_SUBSCRIPTION_SERVICES, SWAP_SUBSCRIPTION_INSTALLED_ITEMS The following fulfillment scope will be available from CRM.COM R11.0.0 REPLACE_PHYSICAL_GOODS From CRM.COM R15.0.0 and onward, all fulfillment scopes will be deprecated |
| fulfillment_method | String | The fulfillment method of the retrieved job type The supported fulfillment methods are
From CRM.COM R15.0.0 and onward, this attribute will be deprecated |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved billing terms |
| life_cycle_state | String | The life cycle state of the retrieved billing terms which can be EFFECTIVE or TERMINATED |
| agreement_date | Date | The agreement date of the retrieved billing terms. Billing terms agreement date is used to log the date that the billing terms were agreed and signed by the customer |
| effective_date | Date | The effective date of the retrieved billing terms |
| expiration_date | Date | The expiration date of the retrieved billing terms |
| concurrent_usage_based_pricing | Concurrent usage based pricing object | Concurrent usage based pricing is used to apply price plan rates based on the number of concurrent usage of the services or the installed items that will be billed, and a rate percentage which is agreed between the customer and the company providing those services Not available from CRM.COM R10.0.0 and onward |
| billing_term_scheme | Billing term scheme object | The billing term scheme of the retrieved billing terms |
| price_plan | Price plan object | The price plan of the retrieved billing terms |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
concurrent_usage | Number | Defines the concurrent usage of services which will be billed based on the specified billing terms Deprecated from CRM.COM R15.0.0 |
| rate_percentage | Number | Defines the rate percentage that should be applied on all services which will be billed based on the specified billing terms Deprecated from CRM.COM R15.0.0 |
| number_of_installed_items | Number | The agreed number of installed items that will be concurrently consuming the subscription's services Available from CRM.COM R15.0.0 |
| concurrent_usage_billing_method | String | Defines how the subscriber will be billed because of the concurrent usage of the subscription's services. Available options are:
Available from CRM.COM R15.0.0 |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved billing term scheme |
| code | String | The code of the retrieved billing term scheme |
| name | String | The name of the retrieved billing term scheme |
| life_cycle_state | String | The life cycle state of the retrieved billing term scheme. The supported life cycle states are the following DRAFT, EFFECTIVE, TERMINATED |
| classification | String | The classification of the retrieved billing term scheme which can be either NORMAL or PREPAID Classification options NORMAL and PREPAID are available from CRM.COM R15.0.0 Prior CRM.COM R15.0.0 the options are SUBSCRIPTIONS or JOBS |
| billing_type | String | The billing type of the billing term scheme which can be PRE_BILL or POST_BILL for NORMAL billing term schemes and PRE_RATED or POST_RATED for PREPAID billing term schemes Billing type options PRE/POST_BILL and PRE/POST_RATED are available from CRM.COM R15.0.0 Prior CRM.COM R15.0.0 the options are NORMAL and PREPAID |
| billing_method | String | The billing method of the billing term scheme which can be ANNIVERSARY or PERIOD |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved price plan |
| name | String | The Name of the retrieved price plan |
| code | String | The Code of the retrieved price plan |
| description | String | The Description of the retrieved price plan |
| type | String | The Type of the retrieved price plan which can be BASE or CONDITIONAL |
| effective_date | Date | The Effective Date of the retrieved price plan |
| expiration_date | Date | The Expiration Date of the retrieved price plan |
| currency | Currency Object | The Currency of the retrieved price plan Available from CRM.COM R14.2.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved currency |
| code | String | The code of the retrieved currency |
| prefix_symbol | String | The prefix symbol for the specified currency |
suffix_symbol | String | The suffix symbol for the specified currency |
| life_cycle_state | String | The life cycle state for the specified currency, which can be EFFECTIVE or NOT EFFECTIVE Available from CRM.COM R14.0.0 |
| integer_part_name | String | The integer part name for the specified currency |
| decimal_part_name | String | The decimal part name for the specified currency |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved job status |
name | String | The name of the retrieved job status |
alternative_code | String | The alternative code of the retrieved job status |
| description | String | A description of the retrieved job status |
| life_cycle_state | String | The life cycle state related with the retrieved job status The supported life cycle states are the following: DRAFT, PENDING, IN_PROGRESS,COMPLETED,CANCELLED |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved job category |
| name | String | The Name of the retrieved job category |
| code | String | The code of the retrieved job category |
| description | String | The Description of the retrieved job category |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved service request |
number | String | The number of the retrieved service request |
| description | String | The description of the retrieved service request |
life_cycle_state | String | The life cycle state of the retrieved service request which can be PENDING, RESPONDED, TEMPORARY_RESOLVED, FINAL_RESOLVED, COMPLETED |
Accounts Receivable object | The accounts receivable related with the specified service request |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved accounts receivable |
number | String | The number of the retrieved accounts receivable |
| name | String | The name of the retrieved accounts receivable |
life_cycle_state | String | The life cycle state of the accounts receivable. One of the following values is returned: ACTIVE, SUSPENDED, TERMINATED |
| account_owner | Contact information object | The contact information owning the accounts receivable |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved contact information |
type | String | The type of the retrieved contact information which can be PERSON or COMPANY |
life_cycle_state | String | The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL |
name | String | The full name of the retrieved contact information |
first_name | String | The first name of the retrieved contact information |
middle_name | String | The middle name of the retrieved contact information |
last_name | String | The last name of the retrieved contact information |
title | String | The title of the retrieved contact information |
| company_name | Sting | The company name of the retrieved contact information |
Demographics Object | The demographics information of the retrieved contact information | |
Company profile object | The company profile of the retrieve contact information |
Referred Objects Response Data
Name | Type | Description |
| gender | String | The gender of the retrieved contact information which can be MALE or FEMALE |
id_number | String | The ID number of the retrieved contact information |
| id_number_expiration_date | Date | The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
passport_number | String | The passport number of the retrieved contact information |
| passport_number_expiration_date | Date | The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
social_security_number | String | The social security number of the retrieved contact information |
Date of Birth Object | The date of birth of the retrieved contact information | |
Name Day Object | The name day of the retrieved contact information | |
Country Object | The country of residence of the retrieved contact information | |
Country Object | The ID issued country of retrieved contact information | |
Country Object | The passport issued country of retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
day | Integer | The day of the retrieved date of birth |
month | Integer | The month of the retrieved date of birth |
year | Integer | The year of the retrieved date of birth |
Name | Type | Description |
|---|---|---|
day | Integer | The day of the retrieved name day |
month | Integer | The month of the retrieved name day |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
| alternative_code | String | The alternative code of the retrieved country |
| dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
| two_character_code | String | The two character code of the retrieved country |
| three_character_code | String | The three character code of the retrieved country |
| country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved country flag |
| file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| file_name | String | The name of the file |
| file_content_url | String | The url that can be used to access the actual content of the file |
| file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
| profile_year | Number | The profile year of the retrieved contact information |
annual_turnover | Number | The annual turnover of the retrieved contact information |
established_date | Date | The established date of the retrieved contact information |
| number_of_employees | Number | The number of employees of the retrieved contact information |
| registration_number | String | The registration number of the retrieved contact information |
| vat_registration_number | String | The vat registration number of the retrieved contact information |
| vat_registered_by | String | The vat registration by of the retrieved contact information |
| vat_registration_date | Date | The vat registration date of the retrieved contact information |
| tax_reference_number | String | The tax referenece number of the retrieved contact information |
Country Object | The country of residence of the retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
| alternative_code | String | The alternative code of the retrieved country |
| dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
| two_character_code | String | The two character code of the retrieved country |
| three_character_code | String | The three character code of the retrieved country |
| country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved country flag |
| file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| file_name | String | The name of the file |
| file_content_url | String | The url that can be used to access the actual content of the file |
| file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved subscription |
number | String | The number of the retrieved subscription |
life_cycle_state | String | The life cycle state of the subscription. One of the following values is returned DRAFT, EFFECTIVE, NOT_EFFECTIVE, SHORT_TERM_EFFECTIVE, SHORT_TERM_NOT_EFFECTIVE, IN_RESTING, CANCELLED, REGRETTED, REPLACED, PENDING_VERIFICATION REPLACED life cycle state available from CRM.COM R14.0.0, deprecated in CRM.COM R17.0.0 PENDING_VERIFICATION life cycle state available from CRM.COM R15.0.0 |
| first_activated_date | Date | The date that the subscription became effective for the first time (i.e. the date that the first effective period of that subscription started) Available from CRM.COM R9.0.0 |
| rating_state | String | The rating state of the retrieved subscription that can be PENDING or COMPLETED Available from CRM.COM R9.0.0 |
| accounts_receivable | Accounts receivable object | The accounts receivable owning the subscriptions |
| type | Subscription type object | The type of the retrieved subscription |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved accounts receivable |
number | String | The number of the retrieved accounts receivable |
| name | String | The name of the retrieved accounts receivable |
life_cycle_state | String | The life cycle state of the accounts receivable. One of the following values is returned: ACTIVE, SUSPENDED, TERMINATED |
| account_owner | Contact information object | The contact information owning the accounts receivable |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved contact information |
type | String | The type of the retrieved contact information which can be PERSON or COMPANY |
life_cycle_state | String | The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL |
name | String | The full name of the retrieved contact information |
first_name | String | The first name of the retrieved contact information |
middle_name | String | The middle name of the retrieved contact information |
last_name | String | The last name of the retrieved contact information |
title | String | The title of the retrieved contact information |
| company_name | Sting | The company name of the retrieved contact information |
Demographics Object | The demographics information of the retrieved contact information | |
Company profile object | The company profile of the retrieve contact information |
Referred Objects Response Data
Name | Type | Description |
| gender | String | The gender of the retrieved contact information which can be MALE or FEMALE |
id_number | String | The ID number of the retrieved contact information |
| id_number_expiration_date | Date | The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
passport_number | String | The passport number of the retrieved contact information |
| passport_number_expiration_date | Date | The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
social_security_number | String | The social security number of the retrieved contact information |
Date of Birth Object | The date of birth of the retrieved contact information | |
Name Day Object | The name day of the retrieved contact information | |
Country Object | The country of residence of the retrieved contact information | |
Country Object | The ID issued country of retrieved contact information | |
Country Object | The passport issued country of retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
day | Integer | The day of the retrieved date of birth |
month | Integer | The month of the retrieved date of birth |
year | Integer | The year of the retrieved date of birth |
Name | Type | Description |
|---|---|---|
day | Integer | The day of the retrieved name day |
month | Integer | The month of the retrieved name day |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
| alternative_code | String | The alternative code of the retrieved country |
| dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
| two_character_code | String | The two character code of the retrieved country |
| three_character_code | String | The three character code of the retrieved country |
| country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved country flag |
| file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| file_name | String | The name of the file |
| file_content_url | String | The url that can be used to access the actual content of the file |
| file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
| profile_year | Number | The profile year of the retrieved contact information |
annual_turnover | Number | The annual turnover of the retrieved contact information |
established_date | Date | The established date of the retrieved contact information |
| number_of_employees | Number | The number of employees of the retrieved contact information |
| registration_number | String | The registration number of the retrieved contact information |
| vat_registration_number | String | The vat registration number of the retrieved contact information |
| vat_registered_by | String | The vat registration by of the retrieved contact information |
| vat_registration_date | Date | The vat registration date of the retrieved contact information |
| tax_reference_number | String | The tax referenece number of the retrieved contact information |
Country Object | The country of residence of the retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
| alternative_code | String | The alternative code of the retrieved country |
| dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
| two_character_code | String | The two character code of the retrieved country |
| three_character_code | String | The three character code of the retrieved country |
| country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved country flag |
| file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| file_name | String | The name of the file |
| file_content_url | String | The url that can be used to access the actual content of the file |
| file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved subscription type |
name | String | The name of the retrieved subscription type |
alternative_code | String | The alternative code of the retrieved subscription type |
| description | String | A description of the retrieved subscription type |
| classification | String | The classification of the retrieved subscription type, Flexible or Package Available from CRM.COM R14.0.0 Deprecated from CRM.COM R17.0.0 |
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
From R14.2.0, the following object is applicable for CRM.COM Address Format
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved address |
type | String | The type of the retrieved address which can be HOME, BUSINESS, POBOX, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5 |
postal_code | String | The postal code of the retrieved address |
street_name | String | The street name of the retrieved address |
street_number | String | The street number of the retrieved address |
floor | Integer | The floor of the retrieved address |
apartment_number | String | The apartment number of the retrieved address |
area | String | The area of the retrieved address |
town_city | String | The town / city of the retrieved address |
district | String | The district of the retrieved address |
municipality | String | The municipality of the retrieved address |
po_box | String | The PO box of the retrieved address |
po_box_postal_code | String | The PO box postal code of the retrieved address |
care_of | String | The care of person of the retrieved address |
udf_string_1 | String | User Defined Field of type String |
udf_string_2 | String | User Defined Field of type String |
udf_string_3 | String | User Defined Field of type String |
udf_string_4 | String | User Defined Field of type String |
udf_string_5 | String | User Defined Field of type String |
udf_string_6 | String | User Defined Field of type String |
udf_string_7 | String | User Defined Field of type String |
udf_string_8 | String | User Defined Field of type String |
udf_string_9 | String | User Defined Field of type String |
udf_string_10 | String | User Defined Field of type String |
udf_string_11 | String | User Defined Field of type String |
udf_string_12 | String | User Defined Field of type String |
udf_string_13 | String | User Defined Field of type String |
udf_string_14 | String | User Defined Field of type String |
udf_string_15 | String | User Defined Field of type String |
udf_string_16 | String | User Defined Field of type String |
udf_float_1 | Float | User Defined Field of type Float |
udf_float_2 | Float | User Defined Field of type Float |
udf_float_3 | Float | User Defined Field of type Float |
udf_float_4 | Float | User Defined Field of type Float |
udf_date_1 | Date | User Defined Field of type Date |
udf_date_2 | Date | User Defined Field of type Date |
udf_date_3 | Date | User Defined Field of type Date |
udf_date_4 | Date | User Defined Field of type Date |
Country Object | The country of the retrieved address | |
| is_primary | Boolean | Defines if the address is the contact's primary address or not. Available from CRM.COM R15 |
From R14.2.0, the following object is applicable for International Address Format
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved address |
type | String | The type of the retrieved address which can be HOME, BUSINESS, POBOX, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5 |
postal_code | String | The postal code of the retrieved address |
town_city | String | The town / city of the retrieved address |
address_line_1 | String | The address line 1 |
address_line_2 | String | The address line 2 |
state_province_county | String | The state or province or county of the address. |
udf_string_1 | String | User Defined Field of type String |
udf_string_2 | String | User Defined Field of type String |
udf_string_3 | String | User Defined Field of type String |
udf_string_4 | String | User Defined Field of type String |
udf_string_5 | String | User Defined Field of type String |
udf_string_6 | String | User Defined Field of type String |
udf_string_7 | String | User Defined Field of type String |
udf_string_8 | String | User Defined Field of type String |
udf_string_9 | String | User Defined Field of type String |
udf_string_10 | String | User Defined Field of type String |
udf_string_11 | String | User Defined Field of type String |
udf_string_12 | String | User Defined Field of type String |
udf_string_13 | String | User Defined Field of type String |
udf_string_14 | String | User Defined Field of type String |
udf_string_15 | String | User Defined Field of type String |
udf_string_16 | String | User Defined Field of type String |
udf_float_1 | Float | User Defined Field of type Float |
udf_float_2 | Float | User Defined Field of type Float |
udf_float_3 | Float | User Defined Field of type Float |
udf_float_4 | Float | User Defined Field of type Float |
udf_date_1 | Date | User Defined Field of type Date |
udf_date_2 | Date | User Defined Field of type Date |
udf_date_3 | Date | User Defined Field of type Date |
udf_date_4 | Date | User Defined Field of type Date |
Country Object | The country of the retrieved address | |
| is_primary | Boolean | Defines if the address is the contact's primary address or not. Available from CRM.COM R15 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
| alternative_code | String | The alternative code of the retrieved country |
| dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
| two_character_code | String | The two character code of the retrieved country |
| three_character_code | String | The three character code of the retrieved country |
| country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved country flag |
| file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| file_name | String | The name of the file |
| file_content_url | String | The url that can be used to access the actual content of the file |
| file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved job cancellation reason |
name | String | The name of the retrieved job cancellation reason |
alternative_code | String | The alternative code of the retrieved job cancellation reason |
| description | String | A description of the retrieved job cancellation reason |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved group |
name | String | The name of the retrieved group |
community_name | String | The name of the community that the retrieved group belongs to |
alternative_code | String | The alternative code of the retrieved group |
| unified_code | String | The unified code of the retrieved group Available from CRM.COM R16.2.2 |
description | String | The description of the retrieved group |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved privacy level |
| number | String | The number of the retrieved privacy level |
name | String | The name of the retrieved privacy level |
hierarchy_level | String | The hierarchy level of the retrieved privacy level |
Name | Type | Description |
|---|---|---|
amend_billing_terms_classification | String | The business classification of the requested subscription billing term amendments. Available values are :
|
| billing_term_scheme | Billing Term Scheme Object | The billing term scheme requested to be provided in the subscription's amended billing terms. Applicable only if the billing term amendment's classification was set to
|
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved billing term scheme |
| code | String | The code of the retrieved billing term scheme |
| name | String | The name of the retrieved billing term scheme |
| life_cycle_state | String | The life cycle state of the retrieved billing term scheme. The supported life cycle states are the following DRAFT, EFFECTIVE, TERMINATED |
| classification | String | The classification of the retrieved billing term scheme which can be either NORMAL or PREPAID Classification options NORMAL and PREPAID are available from CRM.COM R15.0.0 Prior CRM.COM R15.0.0 the options are SUBSCRIPTIONS or JOBS |
| billing_type | String | The billing type of the billing term scheme which can be PRE_BILL or POST_BILL for NORMAL billing term schemes and PRE_RATED or POST_RATED for PREPAID billing term schemes Billing type options PRE/POST_BILL and PRE/POST_RATED are available from CRM.COM R15.0.0 Prior CRM.COM R15.0.0 the options are NORMAL and PREPAID |
| billing_method | String | The billing method of the billing term scheme which can be ANNIVERSARY or PERIOD |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved job requested subscription physical good |
| quantity | Number | The quantity of the retrieved job requested subscription physical good |
| coverage | Integer | Indicates whether the warranty policy that covers a job's requested physical good eventually covers the physical good's swap. This information is applicable for Swap Subscription Installed Items jobs and only if the swapped installed item is still under warranty. Available from CRM.COM R9.0.0 |
notes | String | The notes of the retrieved job requested subscription physical good Available form CRM.COM R12.3.0 |
| product | Products Object | The product related with the retrieved job requested subscription physical good |
| installed_item | Installed Items Object | The installed item related with the retrieved job requested subscription physical good. This information is applicable only when the job type fulfillment scope is set to Swap Subscription Installed Items. The installed item represents the installed item which will be swapped with another installed item through the Job. Available from CRM.COM R9.0.0 |
| Installed Items Object | The installed item related which replaces the job's requested subscription physical good. This information is applicable only when the job type fulfillment scope is set to Swap Subscription Installed Items Available from CRM.COM R9.0.0 |
| warranty_policy | Warranty Policy Object | The warranty policy which covers the job's requested subscription physical good. This information is available only for Jobs whose type has fulfillment scope is set to Swap Subscription Installed Items and represents the warranty that covers the installed item that will be swapped. Available from CRM.COM R9.0.0 |
| warranty_coverage_reason | Warranty Coverage Reason Object | The Warranty coverage reason which provides reasoning for the job requested physical good's replacement. This information is available only in Swap Subscription Installed Item jobs and only when the installed item requested to be swapped is still under warranty. Available from CRM.COM R9.0.0 |
| provisioning_distributor | Provisioning Distributor Object | The provisioning distributor on which the retrieved job requested subscription physical good will be distributed on |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved installed item |
serial_number | String | The serial number of the retrieved installed item |
alternative_code | String | The alternative code of the retrieved installed item |
| state | String | The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE |
| state_classification | State Classification object | The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0 |
Product object | The product of the retrieved installed item |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
| name | String | The name of the installed item's state classification |
alternative_code | String | The alternative code of the installed item's state classification |
description | String | The description of the installed item's state classification |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved warranty policy |
| number | String | The number of the retrieved warranty policy |
| name | String | The name of the retrieved warranty policy |
| alternative_code | String | The alternative code of the retrieved warranty policy |
| life_cycle_state | String | The life cycle state of the retrieved warranty policy. The supported life cycle states are EFFECTIVE or NOT EFFECTIVE |
| Name | Type | Description |
|---|---|---|
| id | String | The ID of the retrieved warranty coverage reason |
| name | String | The Name of the retrieved warranty coverage reason |
| alternative_code | String | The Alternative Code of the retrieved warranty coverage reason |
| description | String | The Description of the retrieved warranty coverage reason |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved provisioning distributor |
name | String | The name of the retrieved provisioning distributor |
alternative_code | String | The alternative code of the retrieved provisioning distributor |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved job requested subscription service |
| product | Products Object | The product related with the retrieved job requested subscription service |
| swap_product | Products Object | The product related with the retrieved job requested swap subscription service. This product swaps the existing subscription service. Applies only if the fulfillment scope of the job type is set to Swap Subscription Services Available from CRM.COM R9.0.0 |
| product_bundle | Products Object | The service bundle that contains the specified product as a product bundle. This information is available only if the specified product was added as part of a flexible product bundle. |
| provisioning_distributor | Provisioning Distributor Object | The provisioning distributor on which the retrieved job requested subscription service will be distributed on |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved provisioning distributor |
name | String | The name of the retrieved provisioning distributor |
alternative_code | String | The alternative code of the retrieved provisioning distributor |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved job requested subscription expense |
| product | Product object | The product classified as an expense service which is related with the retrieved job requested subscription expense |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved job requested physical good |
| quantity | Number | The quantity of the retrieved job requested physical good |
| notes | String | The notes of the retrieved job requested physical goods Available form CRM.COM R12.3.0 |
| product | Products Object | The product related with the retrieved job requested physical good |
| components_set | Set of Products Object | The product components that are included in the specified product bundle. This information is available only if the specified product is a flexible product bundle Available form CRM.COM R12.3.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved job requested expense |
| product | Product object | The product classified as an expense service which is related with the retrieved job requested expense |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved job requested activity service |
| activity_type | Activity Type Object | The type of the activity that will be performed in order to deliver the related job requested activity service |
| product | Product Object | The product classified as one time service which is related with the retrieved job requested activity service |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved activity type |
name | String | The name of the retrieved activity type |
alternative_code | String | The alternative code of the retrieved activity type |
| description | String | A description of the retrieved activity type |
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
amend_billing_terms_classification | String | The business classification of the requested subscription billing term amendments. Available values are :
|
agreement_date | Date | The agreement date of the billing terms that will be created through this job. |
| billing_cycle_day | Number | The billing cycle day of the billing terms that will be created through the retrieved job. Applicable only when Billing Term Scheme specifies an Anniversary Billing This information is available ONLY if selected Billing Term Scheme is of type NORMAL and classification code is:
|
| billing_cycle_last_day_of_month | Boolean | Defines that the billing cycle date of the amended billing term will be the last day of each month. Applicable only for Anniversary subscriptions and only if no specific billing cycle day This information is available ONLY if selected Billing Term Scheme is of type NORMAL and classification code is:
|
| billing_frequency | String | The billing frequency of the billing terms that will be created through the retrieved job.The supported options are the following: DAILY, WEEKLY, MONTHLY, QUARTERLY, BIANNUAL, ANNUAL, TWOYEARS, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5 This information is available ONLY if selected Billing Term Scheme is of type NORMAL and billing term amendment's classification code is set to:
|
| billing_term_scheme | Billing Term Scheme Object | The billing term scheme requested to be provided in the subscription's amended billing terms. Applicable only if the billing term amendment's classification was set to
|
| price_plan | Price Plan Object | The price plan requested to be provided in the subscription's amended billing terms. Applicable only if the billing term amendment's classification was set to
|
| binding_period_information | Binding Period Information Object | The binding period of the subscription's amended billing terms. This information is available ONLY if classification code is:
|
| binding_period_extended_by | Extended Binding Period Information Object | Information related to the requested extension of the binding period This information is available ONLY if classification code is:
|
| binding_period_adjusted_by | Adjusted Binding Period Information Object | Information related to the requested adjustment of the binding period. This information is available ONLY if classification code is:
|
| concurrent_usage_based_pricing | Concurrent usage based pricing object | Information regarding the subscription's concurrent usage. This information is available ONLY if selected Billing Term Scheme is of type NORMAL and classification_code is:
|
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved billing term scheme |
| code | String | The code of the retrieved billing term scheme |
| name | String | The name of the retrieved billing term scheme |
| life_cycle_state | String | The life cycle state of the retrieved billing term scheme. The supported life cycle states are the following DRAFT, EFFECTIVE, TERMINATED |
| classification | String | The classification of the retrieved billing term scheme which can be either NORMAL or PREPAID Classification options NORMAL and PREPAID are available from CRM.COM R15.0.0 Prior CRM.COM R15.0.0 the options are SUBSCRIPTIONS or JOBS |
| billing_type | String | The billing type of the billing term scheme which can be PRE_BILL or POST_BILL for NORMAL billing term schemes and PRE_RATED or POST_RATED for PREPAID billing term schemes Billing type options PRE/POST_BILL and PRE/POST_RATED are available from CRM.COM R15.0.0 Prior CRM.COM R15.0.0 the options are NORMAL and PREPAID |
| billing_method | String | The billing method of the billing term scheme which can be ANNIVERSARY or PERIOD |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved price plan |
| name | String | The Name of the retrieved price plan |
| code | String | The Code of the retrieved price plan |
| description | String | The Description of the retrieved price plan |
| type | String | The Type of the retrieved price plan which can be BASE or CONDITIONAL |
| effective_date | Date | The Effective Date of the retrieved price plan |
| expiration_date | Date | The Expiration Date of the retrieved price plan |
| currency | Currency Object | The Currency of the retrieved price plan Available from CRM.COM R14.2.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved currency |
| code | String | The code of the retrieved currency |
| prefix_symbol | String | The prefix symbol for the specified currency |
suffix_symbol | String | The suffix symbol for the specified currency |
| life_cycle_state | String | The life cycle state for the specified currency, which can be EFFECTIVE or NOT EFFECTIVE Available from CRM.COM R14.0.0 |
| integer_part_name | String | The integer part name for the specified currency |
| decimal_part_name | String | The decimal part name for the specified currency |
Name | Type | Description |
|---|---|---|
binding_period | String | The binding period which can be one of the following: WEEK, MONTH, QUARTER, BIANNUAL, ANNUAL, TWOYEARS, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5 |
| start_date | Date | The date that the binding period starts |
| end_date | Date | The date that the binding period ends |
Name | Type | Description |
|---|---|---|
extend_by_period | String | The period that the binding period will be extended by. |
extend_by_uot
| String | The unit of time that can be used to measure the period denoted in extend_by_period. The applicable values are:
|
Name | Type | Description |
|---|---|---|
adjust_by_period | Number | The period that the binding period will be adjusted to. This value can either be positive (adjusting the Binding Start Date to the future) or negative (adjusting the Binding Start Date in the past). |
adjust_by_uot | String | The unit of time that can be used to measure the period denoted in adjust_by_period. The applicable values are:
|
Name | Type | Description |
|---|---|---|
concurrent_usage | Number | Defines the concurrent usage of services which will be billed based on the specified billing terms |
rate_percentage
| Number | Defines the rate percentage that should be applied on all services which will be billed based on the specified billing terms |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved job subscription physical good |
| installed_item | Installed Item Object | The installed item object which will be delivered as a subscription installed item through the job Available from CRM.COM R13.0.0 |
| subscription_installed_item | Subscription Installed Item Object | The subscription installed item related with the retrieved job subscription physical good |
| swap_subscription_installed_item | Subscription Installed Item Object | The subscription installed item related with the retrieved job swap subscription physical good Available from CRM.COM R9.0.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved installed item |
serial_number | String | The serial number of the retrieved installed item |
alternative_code | String | The alternative code of the retrieved installed item |
| state | String | The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE |
| state_classification | State Classification object | The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0 |
Product object | The product of the retrieved installed item |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
| name | String | The name of the installed item's state classification |
alternative_code | String | The alternative code of the installed item's state classification |
description | String | The description of the installed item's state classification |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved subscription installed item |
| ownership_status | String | The ownership status of the retrieved subscription installed item. The ownership status defines if the installed item is owned by the company or the customer, based on the business transactions that were applied on the installed item. This Information is calculated dynamically. The supported values are the following: SOLD_TO_CUSTOMER_NOT_INVOICED, SOLD_TO_CUSTOMER_INVOICED, RENTED_TO_CUSTOMER, IN_INTERNAL_WAREHOUSE, IN_EXTERNAL_WAREHOUSE, NOT_IN_WAREHOUSE, BROUGHT_BY_CUSTOMER Available from CRM.COM R10.0.0. Prior to that release the supported values were the following: SOLD_TO_CUSTOMER, RENTED_TO_CUSTOMER From CRM.COM R14.0.0, BROUGHT_BY_CUSTOMER is supported From CRM.COM R15.0.0 the available ownership statuses are:
|
| enabled | Boolean | Indicates whether the subscription installed item is enabled in a provisioning provider Available from CRM.COM R15.0.0 |
udf_string_1 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_2 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_3 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_4 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_5 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_6 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_7 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_string_8 | String | User Defined Field of type String Available from CRM.COM R14.3.0 |
udf_float_1 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_float_2 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_float_3 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_float_4 | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 |
udf_date_1 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
udf_date_2 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
udf_date_3 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
udf_date_4 | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 |
| installed_item | Installed item object | The installed item related with the retrieved subscription installed item |
| installed_item_bundle | Subscription Installed item bundle object | The subscription installed item bundle that contains the specified installed item as a product bundle. This information is available only if the specified installed item was added as part of a fixed product bundle.
|
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved installed item |
serial_number | String | The serial number of the retrieved installed item |
alternative_code | String | The alternative code of the retrieved installed item |
| state | String | The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE |
| state_classification | State Classification object | The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0 |
Product object | The product of the retrieved installed item |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
| name | String | The name of the installed item's state classification |
alternative_code | String | The alternative code of the installed item's state classification |
description | String | The description of the installed item's state classification |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved subscription installed item |
| ownership_status | String | The ownership status of the retrieved subscription installed item. The ownership status defines if the installed item is owned by the company or the customer, based on the business transactions that were applied on the installed item. This Information is calculated dynamically. The supported values are the following: SOLD_TO_CUSTOMER_NOT_INVOICED, SOLD_TO_CUSTOMER_INVOICED, RENTED_TO_CUSTOMER, IN_INTERNAL_WAREHOUSE, IN_EXTERNAL_WAREHOUSE, NOT_IN_WAREHOUSE Available from CRM.COM R10.0.0. Prior to that release the supported values were the following: SOLD_TO_CUSTOMER, RENTED_TO_CUSTOMER |
| installed_item | Installed item object | The installed item related with the retrieved subscription installed item |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved installed item |
serial_number | String | The serial number of the retrieved installed item |
alternative_code | String | The alternative code of the retrieved installed item |
| state | String | The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE |
| state_classification | State Classification object | The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0 |
Product object | The product of the retrieved installed item |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
| name | String | The name of the installed item's state classification |
alternative_code | String | The alternative code of the installed item's state classification |
description | String | The description of the installed item's state classification |
Name | Type | Description |
|---|---|---|
| service_product | Product Object | The service product that will be delivered as a subscription service through the job Available from CRM.COM R13.0.0 |
| subscription_service | Subscription Service Object | The subscription service related with the retrieved job subscription service |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved subscription service |
life_cycle_state | String | The life cycle state of the subscription service. One of the following values is returned: DRAFT, EFFECTIVE, NOT_EFFECTIVE, IN_RESTING, CANCELLED, REGRETTED, SWAPPED, REMOVED |
| product | Product object | The product classified as termed service which is related with the retrieved termed subscription service |
| service_bundle | Subscription Service Bundle Object | The subscription service bundle that contains the specified product as a product bundle. This information is available only if the specified product was added as part of a flexible product bundle. |
| service_distribution_set | Set of Subscription Service Distribution Objects | The distribution of the retrieved subscription service |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved termed subscription service |
life_cycle_state | String | The life cycle state of the termed subscription service. One of the following values is returned: DRAFT, EFFECTIVE, NOT_EFFECTIVE, SHIRT_TERM_EFFECTIVE, SHORT_TERM_NOT_EFFECTIVE, IN_RESTING, CANCELLED, REGRETTED, SWAPPED, REMOVED, REPLACED REPLACED available from CRM.COM R14.0.0, deprecated in CRM.COM R18.0.0 |
| first_activated_date | Date | The date that the subscription service became effective for the first time (i.e. the date that the first effective period of that subscription service started) Available from CRM.COM R9.0.0 |
| rating_state | String | The rating state of the retrieved subscription service that can be PENDING or COMPLETED Available from CRM.COM R9.0.0 |
| rated_up_to | Date | The date up until which the termed service was rated. Available from CRM.COM R9.0.0 |
| product | Product object | The product classified as termed service which is related with the retrieved termed subscription service |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved subscription service distribution |
| provisioning_distributor | Provisioning distributor object | The provisioning distributor |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved provisioning distributor |
name | String | The name of the retrieved provisioning distributor |
alternative_code | String | The alternative code of the retrieved provisioning distributor |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved physical good |
| quantity | Number | The quantity of the product if the job physical good is not traceable |
| installed_item | Installed item object | The installed item related with the retrieved job physical good, if the physical good is traceable |
| product | Products Object | The product related with the retrieved job physical good, if the physical good is non traceable |
| components_set | Set of Products Object | The product components that are included in the specified product bundle. This information is available only if the specified product is a flexible product bundle Available form CRM.COM R12.3.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved installed item |
serial_number | String | The serial number of the retrieved installed item |
alternative_code | String | The alternative code of the retrieved installed item |
| state | String | The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE |
| state_classification | State Classification object | The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0 |
Product object | The product of the retrieved installed item |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
| name | String | The name of the installed item's state classification |
alternative_code | String | The alternative code of the installed item's state classification |
description | String | The description of the installed item's state classification |
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved job expense |
| product | Product object | The product classified as one time service which is related with the retrieved job expense |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved activity |
number | String | The number of the retrieved activity |
life_cycle_state | String | The life cycle state of the activity. One of the following values is returned: PENDING, IN PROGRESS, COMPLETED, CANCELLED |
| contact_information | Contact information object | The contact information owning the activity |
| type | Activity Type Object | The type information of the retrieved activity |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved contact information |
type | String | The type of the retrieved contact information which can be PERSON or COMPANY |
life_cycle_state | String | The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL |
name | String | The full name of the retrieved contact information |
first_name | String | The first name of the retrieved contact information |
middle_name | String | The middle name of the retrieved contact information |
last_name | String | The last name of the retrieved contact information |
title | String | The title of the retrieved contact information |
| company_name | Sting | The company name of the retrieved contact information |
Demographics Object | The demographics information of the retrieved contact information | |
Company profile object | The company profile of the retrieve contact information |
Referred Objects Response Data
Name | Type | Description |
| gender | String | The gender of the retrieved contact information which can be MALE or FEMALE |
id_number | String | The ID number of the retrieved contact information |
| id_number_expiration_date | Date | The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
passport_number | String | The passport number of the retrieved contact information |
| passport_number_expiration_date | Date | The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
social_security_number | String | The social security number of the retrieved contact information |
Date of Birth Object | The date of birth of the retrieved contact information | |
Name Day Object | The name day of the retrieved contact information | |
Country Object | The country of residence of the retrieved contact information | |
Country Object | The ID issued country of retrieved contact information | |
Country Object | The passport issued country of retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
day | Integer | The day of the retrieved date of birth |
month | Integer | The month of the retrieved date of birth |
year | Integer | The year of the retrieved date of birth |
Name | Type | Description |
|---|---|---|
day | Integer | The day of the retrieved name day |
month | Integer | The month of the retrieved name day |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
| alternative_code | String | The alternative code of the retrieved country |
| dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
| two_character_code | String | The two character code of the retrieved country |
| three_character_code | String | The three character code of the retrieved country |
| country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved country flag |
| file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| file_name | String | The name of the file |
| file_content_url | String | The url that can be used to access the actual content of the file |
| file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
| profile_year | Number | The profile year of the retrieved contact information |
annual_turnover | Number | The annual turnover of the retrieved contact information |
established_date | Date | The established date of the retrieved contact information |
| number_of_employees | Number | The number of employees of the retrieved contact information |
| registration_number | String | The registration number of the retrieved contact information |
| vat_registration_number | String | The vat registration number of the retrieved contact information |
| vat_registered_by | String | The vat registration by of the retrieved contact information |
| vat_registration_date | Date | The vat registration date of the retrieved contact information |
| tax_reference_number | String | The tax referenece number of the retrieved contact information |
Country Object | The country of residence of the retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
| alternative_code | String | The alternative code of the retrieved country |
| dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
| two_character_code | String | The two character code of the retrieved country |
| three_character_code | String | The three character code of the retrieved country |
| country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved country flag |
| file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| file_name | String | The name of the file |
| file_content_url | String | The url that can be used to access the actual content of the file |
| file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved activity type |
name | String | The name of the retrieved activity type |
alternative_code | String | The alternative code of the retrieved activity type |
| description | String | A description of the retrieved activity type |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved bill |
number | String | The number of the retrieved bill |
life_cycle_state | String | The life cycle state of the bill. One of the following values is returned: POSTED, PRESENTED, PRESENTED_CONFIRMED, PRESENTED_REJECTED |
| from_date | Date | The date from which the accounts receivable is billed for |
| to_date | Date | The date until which the accounts receivable is billed for |
| due_date | Date | The due date of bill. The field is calculated dynamically. The maximum due date of related invoices. Available from CRM.COM R12.4.0 |
| total_billed_amount | Number | The total billed amount |
| total_amount_to_be_paid | Number | The total amount to be paid |
| bill_status | String | The status of the bill in terms of it is settled or not.The supported values are the following: SETTLED, UNSETTLED, PARTIALLY_SETTLED |
| currency | Currency object | The bill's currency Available from CRM.COM R10.0.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved currency |
| code | String | The code of the retrieved currency |
| prefix_symbol | String | The prefix symbol for the specified currency |
suffix_symbol | String | The suffix symbol for the specified currency |
| life_cycle_state | String | The life cycle state for the specified currency, which can be EFFECTIVE or NOT EFFECTIVE Available from CRM.COM R14.0.0 |
| integer_part_name | String | The integer part name for the specified currency |
| decimal_part_name | String | The decimal part name for the specified currency |
Name | Type | Description |
created_date | Date | The date that the retrieved record was created |
updated_date | Date | The last date that the retrieved record was updated |
Unit Object | The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0 | |
Unit Object | The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Available from CRM.COM R18.0.0 | |
User Object | The user that created the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled | |
Unit Object | The last unit that updated the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0 | |
Unit Object | The last unit that updated the retrieved record Available from CRM.COM R18.0.0 | |
User Object | The last user that updated the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
| code | String | The code of the retrieved business unit |
| unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
| parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved user |
username | String | The user name of the retrieved user |
person_name | String | The full name of the retrieved user |
String | The email of the retrieved user |
Examples
HTTP Method: POST
Request:
Body:
Response: