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Understanding Buy in Advance

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What does this section cover?

What are Buy in Advance?

Buy in Advance feature provides subscribers the option to be billed for a longer period of time than their contracted billing frequency, in exchange to getting a discounted price.

Buy in Advance Glossary

TermDescription
Normal BillingNormal billing is a billing mechanism which is used in cases where customers start using the services that were subscribed to or delivered to them, and by the end of their billing frequency period they are charged for those services.
Price PlanA set of price plan rates used to bill an account receivable based on the transactions that were performed on behalf of the account receivable owner
Auto Applied DiscountsAuto apply discounts are used to automatically provide discounts, on top of any agreed price plan offers, based on conditions related with the customer’s account receivable, but also what the customer has ordered or subscribed to.
Ad Hoc DiscountsAd hoc discounts are used to provide discounts on an ad hoc basis, following some predefined business rules and restrictions

 

Buy in Advance Key Processes and Concepts 

Processes / ConceptDescription
  
  

Buy in Advance Network Characteristics

Network Characteristics define the level of access for each record. i.e. Whether it will be available for selection, for viewing or editing etc.

EntityNetwork Characteristics
Buy in Advance DefinitionsGlobal Viewing Entities
Buy in Advance RequestsImplicit Viewing Access Entities

 

Buy in Advance Related Modules

 

Interaction EntityHow
Rated Billing ItemsBuy in Advance is captured and included on the Rated Billing Item
Additive DiscountsDefine the discounted price, via Additive Discounts, based on the Buy in Advance period
SubscriptionsRequest Buy in Advance for a subscription

 

Buy in Advance - Business Examples

The following section provides business examples to help you understand how CRM.COM Buy in Advance module is used.

 

Annual Buy in Advance Offer 

Buy in Advance Requests

Business Requirement

Aluxsat Co. as part of its Winback strategy, offers 3 months free to customers willing to be billed for a whole year up front. The offer is only available to customers that are subscribed to Subscription Type: Gold

CRM.COM solution

  • /wiki/spaces/V4Manual/pages/9830493
    Configure the definition with the following settings:

    • Duration 12 months - 12 months 

      Duration FromDuration ToUOTConditions
      1212MONTHSSubscription Type: GOLD

       

       

  • Additive Discounts Definition
    Configure an Auto Apply Definition with the following settings:

    TypeClassificationAmount /Free PeriodValidityDurationNumber of Applied DiscountsCriteria
      Free PeriodEffectiveExpirationEffective From Buy in Advance
    Auto ApplySubscription3 months01/01/201501/01/2020Agreement DateOnceFrom: 12 To: 12 UOT: Months

 

  • User Processes
  1. User should navigate to Subscriptions data entry page
  2. Action: Submit Buy in Advance Request

  3. Provide the following information

    DurationUOTBilling Effective Date
    12monthsLast Rated Date of the subscription

  4. Submit the request

  5. Check out the Request at View Subscription History page
  6. Use action : Bill Subscriber
    1. Bill from Last Rated Date
    2. Submit the action

Result: The system will bill the subscription for a year, giving the 3 first months for free.

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