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Available from CRM.COM R14.0.0
This method is used to replace an existing subscription with a new one. The initial subscription is replaced in cases in which users require to move:
- From a flexible subscription to another flexible subscription
- From a flexible subscription to a packaged subscription and vice versa
A single subscription can be replaced by each call.
Resource URL
Parameters
Name | Type | Description | ||||||||||||||||||||||||||||||
token | String | The token retrieved from the login method | ||||||||||||||||||||||||||||||
subscription_identifier (semi-optional) | Subscription identifier | The subscription to be modified. The allowed subscription identifier fields are the following:
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accounts_receivable_identifier (semi-optional) | Accounts Receivable Identifier | The accounts receivable identifier that can be used to perform the subscription modification. The allowed accounts receivable identifier fields are the following:
The ability to use the accounts_receivable_identifier instead of the subscription_identifier is applicable only when the specified Accounts Receivable owns only one Subscription | ||||||||||||||||||||||||||||||
replaced_by_type_identifier (mandatory) | Subscription Type Identifier | The subscription type of the subscription which will replace the specified subscription. The allowed subscription type identifier fields are the following:
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business_classification_code (mandatory) | String | Defines if the subscription should be replaced by a Flexible Subscription Type or a Package Subscription Type. The allowed options are
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action_type_identifier (optional) | Subscription action type identifier | The action type that should be used. The allowed subscription action type identifier fields are the following:
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sub_action_type_identifier (optional) | Subscription sub action type identifier | The sub action type that should be used. The allowed subscription sub action type identifier fields are the following:
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performed_by_user_identifier (optional) | User identifier | The user that actually performed the action. The allowed user identifier fields are the following:
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performed_on (optional) | Date | The date that the action was actually performed | ||||||||||||||||||||||||||||||
udf_string_1 (optional) | String | User Defined Field of type String | ||||||||||||||||||||||||||||||
udf_string_2 (optional) | String | User Defined Field of type String | ||||||||||||||||||||||||||||||
udf_string_3 (optional) | String | User Defined Field of type String | ||||||||||||||||||||||||||||||
udf_string_4 (optional) | String | User Defined Field of type String | ||||||||||||||||||||||||||||||
udf_string_5 (optional) | String | User Defined Field of type String | ||||||||||||||||||||||||||||||
udf_string_6 (optional) | String | User Defined Field of type String | ||||||||||||||||||||||||||||||
udf_string_7 (optional) | String | User Defined Field of type String | ||||||||||||||||||||||||||||||
udf_string_8 (optional) | String | User Defined Field of type String | ||||||||||||||||||||||||||||||
udf_float_1 (optional) | Float | User Defined Field of type Float | ||||||||||||||||||||||||||||||
udf_float_2 (optional) | Float | User Defined Field of type Float | ||||||||||||||||||||||||||||||
udf_float_3 (optional) | Float | User Defined Field of type Float | ||||||||||||||||||||||||||||||
udf_float_4 (optional) | Float | User Defined Field of type Float | ||||||||||||||||||||||||||||||
udf_date_1 (optional) | Date | User Defined Field of type Date | ||||||||||||||||||||||||||||||
udf_date_2 (optional) | Date | User Defined Field of type Date | ||||||||||||||||||||||||||||||
udf_date_3 (optional) | Date | User Defined Field of type Date | ||||||||||||||||||||||||||||||
udf_date_4 (optional) | Date | User Defined Field of type Date | ||||||||||||||||||||||||||||||
(mandatory) | Billing terms object | The billing terms of the subscription to be created | ||||||||||||||||||||||||||||||
(optional) | Set of subscription service objects | The services that will be added on the subscription. If the Subscription's Type is of classification Package then any Services added on the Subscription are considered as Additional Services. | ||||||||||||||||||||||||||||||
(optional) | Set of subscription installed item objects | The installed items that might be needed to be added on the subscription in order to be allowed to add the required services If the Subscription's Type is of classification Package then any Installed Items added on the Subscription are considered as Additional Installed Items. | ||||||||||||||||||||||||||||||
fields_set (optional) | List of Strings, comma separated | A list of fields that should be included in the results. If not specified then all the available fields will be returned |
Referred Parameter Objects Data
Name | Type | Description | |||||||||
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billing_term_scheme_identifier (mandatory on conditions) | Billing term scheme identifier | The billing term scheme that will be used on the billing terms. The allowed billing term scheme identifier fields are the following:
The billing_term_scheme_identifier is considered as mandatory up until CRM.COM R13.0.0. From CRM.COM R14.0.0 the identifier becomes mandatory on conditions, which means that it is mandatory only as long as the subscription's type is not of classification Package. Subscription Types of classification Package provide a default Billing Term scheme and the billing_term_scheme_identifier is not applicable in such cases. | |||||||||
price_plan_identifier (mandatory on conditions) | Price plan identifier | The price plan that will be used on the billing terms. The allowed price plan identifier fields are the following:
The price_plan_identifier is considered as mandatory up until CRM.COM R11.2.0. From CRM.COM R11.2.0 the identifier becomes mandatory on conditions, which means that it is mandatory only as long as no default price plan is specified in the Billing Term Scheme From CRM.COM R14.0.0 if the subscription's type is of classification Package which provides a default Price Plan, then that price plan is automatically applied and the price_plan_identifier is not applicable. Deprecated from CRM.COM R15.0.0 | |||||||||
is_auto_renewed (optional) | Boolean | Defines whether the subscription's billing terms will be auto-renewed or not. If not specified, then the subscription's billing terms are marked as auto-renewed. Available from CRM.COM R15.0.0 | |||||||||
billing_cycle_day (mandatory on conditions) | Number | The billing cycle day of the billing terms that will be created. Billing cycle day is used to specify up to which day of the month a subscription should be billed. Applicable and mandatory only when Billing Term Scheme specifies an Anniversary Billing. Mandatory if no automations on how the billing cycle day should be set are defined in the Billing Term Scheme. Either a specific billing cycle day or the fact that the billing cycle day is the last day of each month are mandatory in this case. From CRM.COM R12.0.0, billing_cycle_day becomes mandatory on conditions. In previous releases this is optional. | |||||||||
billing_cycle_last_day_of_month (mandatory on conditions)
| Boolean | Defines whether Anniversary Subscriptions will be billed up until the last day of each month. Applicable only for Anniversary subscriptions and only if no automations on how the billing cycle day is set are defined on the Billing Term Scheme. Either a specific billing cycle day or the fact that the billing cycle day is the last day of each month are mandatory in this case. Available from CRM.COM R12.0.0 | |||||||||
agreement_date (mandatory) | Date | The agreement date of the billing terms that will be created. Billing terms agreement date is used to log the date that the billing terms were agreed and signed by the customer. | |||||||||
billing_frequency (mandatory on conditions) | String | The billing frequency of the billing terms that will be created. Billing Frequencies are used to denote how often a subscription should be billed.The supported options are the following: DAILY, WEEKLY, MONTHLY, QUARTERLY, BIANNUAL, ANNUAL, TWOYEARS, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5 Billing frequency is applicable and mandatory only if the specified billing term scheme is of type "Normal" From CRM.COM R14.0.0 the billing frequency is not mandatory if the subscription's type is of classification Package that provides a default Billing Frequency (it can be amended though). | |||||||||
(optional) | Binding information object | The binding information of the billing term that will be created. Binding information is used to determine if a customer is contractually committed to receive services from the service provider for a fixed period of time. | |||||||||
concurrent_usage_based_pricing (mandatory on conditions) | Concurrent usage based pricing object | Concurrent usage based pricing is used to apply pricing and billing rules based on the subscription's concurrent usage which is agreed between the customer and the company providing those service. Concurrent usage based pricing is applicable and mandatory only if it is supported by the billing term schemes | |||||||||
period_billed_in_advance (mandatory on conditions) | float | The period that the specified service will be billed in advance. Applicable and mandatory only for prepaid and pre-rated billing term scheme. If nothing is specified then the default value will be provided Icon Available from CRM.COM R15.0.0 | |||||||||
period_billed_in_advance_uot (mandatory on conditions) | String | The unit of time for the period that the specified service will be billed in advance. Applicable and mandatory only for prepaid and pre-rated billing term scheme. The supported values are DAYS, WEEKS or MONTHS. If nothing is specified then the default value will be provided Icon Available from CRM.COM R15.0.0 |
Referred Objects Response Data
Name | Type | Description |
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binding_period (mandatory) | String | The binding period which can be one of the following: WEEK, MONTH, QUARTER, BIANNUAL, ANNUAL, TWOYEARS, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5 From CRM.COM R14.0.0 the binding period becomes mandatory on conditions, which means that it is mandatory only as long as the subscription's type is not of classification Package which provides a default Binding period (it can be amended though). From CRM.COM R18.0.0 the binding period is mandatory (Package subscription types are deprecated) |
start_date (mandatory on conditions) | Date | The date that the binding period starts. From CRM.COM R14.0.0 onwards start_date is mandatory only if no configuration exists in Subscription Billing Term Definitions related to Binding Start Date Automation. From CRM.COM R18.0.0 the binding period is mandatory (Package subscription types are deprecated) |
Name | Type | Description |
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concurrent_usage (mandatory) | Number | Defines the concurrent usage of services which will be billed based on the specified billing terms Deprecated from CRM.COM R15.0.0 |
rate_percentage (mandatory) | Number | Defines the rate percentage that should be applied on all services which will be billed based on the specified billing terms Deprecated from CRM.COM R15.0.0 |
number_of_installed_items (mandatory on conditions) | Number | The agreed number of installed items that will be concurrently consuming the related subscription's services. Applicable and mandatory if concurrent usage billing method is set to "based on number of installed items". Available from CRM.COM R15.0.0 |
concurrent_usage_billing_method (mandatory) | String | Defines how the subscription will be billed for the agreed concurrent usage. Available options are:
If not specified, then the billing method is considered as "based on number of installed items". Available from CRM.COM R15.0.0 |
Name | Type | Description | ||||||||||||
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service_identifier (mandatory) | Service identifier | The identifier of the service. Only products classified as services are retrieved. The allowed service identifier fields are the following:
From CRM.COM R14.0.0 onwards, if the Subscription's Type is of classification Package then any Services added on the Subscription are considered as Additional Services. | ||||||||||||
period_billed_in_advance (mandatory on conditions) | Integer | The period that the specified service will be billed in advance. Applicable and mandatory only for prepaid and pre-rated services. If nothing is specified then the default value will be provided Available from CRM.COM R14.0.0 Deprecated from CRM.COM R15.0.0 | ||||||||||||
period_billed_in_advance_uot (mandatory on conditions) | String | The unit of time for the period that the specified service will be billed in advance. Applicable and mandatory only for prepaid and pre-rated services. The supported values are DAYS, WEEKS or MONTHS. Available from CRM.COM R14.0.0 Deprecated from CRM.COM R15.0.0 | ||||||||||||
udf_string_1 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_2 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_3 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_4 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_5 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_6 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_7 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_8 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_float_1 (optional) | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 | ||||||||||||
udf_float_2 (optional) | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 | ||||||||||||
udf_float_3 (optional) | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 | ||||||||||||
udf_float_4 (optional) | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 | ||||||||||||
udf_date_1 (optional) | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 | ||||||||||||
udf_date_2 (optional) | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 | ||||||||||||
udf_date_3 (optional) | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 | ||||||||||||
udf_date_4 (optional) | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 | ||||||||||||
(optional) | Set of subscription service distribution objects | The distribution of the services that will be added on the subscription Deprecated from CRM.COM R15.0.0 | ||||||||||||
(mandatory on conditions) | Set of subscription service components objects | The service components that should be composing the specified service. This information is available and mandatory if the specified service is a flexible product bundle
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Referred Parameter Objects Data
Name | Type | Description | ||||||||||||
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provisioning_distributor_identifier (mandatory) | Provisioning distributor identifier | The identifier of the provisioning distributor. The allowed provisioning distributor identifier fields are the following:
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Name | Type | Description | ||||||||||||
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service_identifier (mandatory) | Service identifier | The identifier of the service. Only products classified as services, which are also included in the product components of the related flexible product bundle are retrieved. The allowed service identifier fields are the following:
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Name | Type | Description | ||||||||||||
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installed_item_identifier (mandatory) | Installed item identifier | The identifier of the installed item. The allowed installed item identifier fields are the following:
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udf_string_1 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_2 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_3 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_4 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_5 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_6 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_7 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_string_8 (optional) | String | User Defined Field of type String Available from CRM.COM R14.3.0 | ||||||||||||
udf_float_1 (optional) | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 | ||||||||||||
udf_float_2 (optional) | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 | ||||||||||||
udf_float_3 (optional) | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 | ||||||||||||
udf_float_4 (optional) | Float | User Defined Field of type Float Available from CRM.COM R14.3.0 | ||||||||||||
udf_date_1 (optional) | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 | ||||||||||||
udf_date_2 (optional) | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 | ||||||||||||
udf_date_3 (optional) | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 | ||||||||||||
udf_date_4 (optional) | Date | User Defined Field of type Date Available from CRM.COM R14.3.0 | ||||||||||||
installed_items_distribution_set (optional) | Set of subscription installed item distribution objects | The distribution of the installed items that will be added on the subscription Deprecated from CRM.COM R15.0.0 |
Referred Parameter Objects Data
Name | Type | Description | ||||||||||||
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provisioning_distributor_identifier (mandatory) | Provisioning distributor identifier | The identifier of the provisioning distributor. The allowed provisioning distributor identifier fields are the following:
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Restrictions
- It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.
Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved subscription action |
number | String | The number of the retrieved subscription action |
transaction_reference_number | String | The unique transaction reference number of the retrieved subscription action Available from CRM.COM R13.1.0 |
life_cycle_state | String | The life cycle state of the subscription action. One of the following values is returned: EXECUTED, EXECUTEDWITHERRORS, REJECTEDSYSTEMFAILURE, REJECTEDSYSTEMVALIDATION, SCHEDULED, CANCELLED From CRM.COM R15.0.0 the available life cycle states are:
|
classification | String | The classification that was provided when the subscription action was submitted. Available from CRM.COM R17.0.0 |
behavior_code | String | The behavior code of the subscription action |
business_classification_code | String | The business classification code of the subscription action |
scheduled_date | Date | The date that the subscription was scheduled to be executed |
executed_on | Date | The date that the subscription action is executed |
submitted_on | Date | The date that the business action was submitted into the system |
performed_on | Date | The date that the business action was actually performed, which might be different than the date that was submitted into the system |
udf_string_1 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_2 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_3 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_4 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_5 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_6 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_7 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_8 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_9 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_10 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_11 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_12 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_13 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_14 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_15 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_string_16 | String | User Defined Field of type String Available from CRM.COM R14.2.0 |
udf_float_1 | Float | User Defined Field of type Float Available from CRM.COM R14.2.0 |
udf_float_2 | Float | User Defined Field of type Float Available from CRM.COM R14.2.0 |
udf_float_3 | Float | User Defined Field of type Float Available from CRM.COM R14.2.0 |
udf_float_4 | Float | User Defined Field of type Float Available from CRM.COM R14.2.0 |
udf_float_5 | Float | User Defined Field of type Float Available from CRM.COM R14.2.0 |
udf_float_6 | Float | User Defined Field of type Float Available from CRM.COM R14.2.0 |
udf_float_7 | Float | User Defined Field of type Float Available from CRM.COM R14.2.0 |
udf_float_8 | Float | User Defined Field of type Float Available from CRM.COM R14.2.0 |
udf_date_1 | Date | User Defined Field of type Date Available from CRM.COM R14.2.0 |
udf_date_2 | Date | User Defined Field of type Date Available from CRM.COM R14.2.0 |
udf_date_3 | Date | User Defined Field of type Date Available from CRM.COM R14.2.0 |
udf_date_4 | Date | User Defined Field of type Date Available from CRM.COM R14.2.0 |
submitted_by | User Object | The user that submitted the action into the system |
performed_by | User Object | The user that actually performed the subscription action, which might be different than the user that submitted the action into the system |
performed_by_unit | Unit Object | The unit that performed the subscription action Available from CRM.COM R14.0.0 Deprecated from CRM.COM R18.0.0 |
performed_by_business_unit | Business Unit Object | The business unit that performed the subscription action Available from CRM.COM R18.0.0 |
action_type | Subscription Action Type Object | The action type of the subscription action Deprecated from CRM.COM R15.0.0 |
sub_action_type | Subscription Sub Action Type Object | The sub action type of the subscription action Deprecated from CRM.COM R15.0.0 |
subscription | Subscription Object | The subscription that was or will be modified by the execution of the subscription action |
job | Job Object | The Job for which the subscription action was performed Available from CRM.COM R9.0.0 |
resubmitted_by | Subscription Action Object | The subscription action that was generated when the retrieved subscription was re-submitted. Applicable only if the retrieved subscription action is in Rejected life cycle state Available from CRM.COM R17.0.0 |
subscription_action_affected_services_set | Set of subscription action affected services | A list of subscription services which are affected by the specified subscription action. Each subscription service might be affected if it is being added or removed by the subscription action, or if its life cycle changes because of the action. Available from CRM.COM R15.0.0 |
subscription_action_affected_installed_items_set | Set of subscription action affected installed items | A list of subscription installed items which are affected by the specified subscription action. Each subscription installed item might be affected if it is being added or removed by the subscription action Available from CRM.COM R15.0.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved user |
username | String | The user name of the retrieved user |
person_name | String | The full name of the retrieved user |
String | The email of the retrieved user |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
code | String | The code of the retrieved business unit |
unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved subscription action type |
name | String | The name of the retrieved subscription action type |
alternative_code | String | The alternative code of the retrieved subscription action type |
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved subscription sub action type |
name | String | The name of the retrieved subscription sub action type |
alternative_code | String | The alternative code of the retrieved subscription sub action type |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved subscription |
number | String | The number of the retrieved subscription |
life_cycle_state | String | The life cycle state of the subscription. One of the following values is returned DRAFT, EFFECTIVE, NOT_EFFECTIVE, SHORT_TERM_EFFECTIVE, SHORT_TERM_NOT_EFFECTIVE, IN_RESTING, CANCELLED, REGRETTED, REPLACED, PENDING_VERIFICATION REPLACED life cycle state available from CRM.COM R14.0.0, deprecated in CRM.COM R17.0.0 PENDING_VERIFICATION life cycle state available from CRM.COM R15.0.0 |
first_activated_date | Date | The date that the subscription became effective for the first time (i.e. the date that the first effective period of that subscription started) Available from CRM.COM R9.0.0 |
rating_state | String | The rating state of the retrieved subscription that can be PENDING or COMPLETED Available from CRM.COM R9.0.0 |
accounts_receivable | Accounts receivable object | The accounts receivable owning the subscriptions |
type | Subscription type object | The type of the retrieved subscription |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved accounts receivable |
number | String | The number of the retrieved accounts receivable |
name | String | The name of the retrieved accounts receivable |
life_cycle_state | String | The life cycle state of the accounts receivable. One of the following values is returned: ACTIVE, SUSPENDED, TERMINATED |
account_owner | Contact information object | The contact information owning the accounts receivable |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved contact information |
type | String | The type of the retrieved contact information which can be PERSON or COMPANY |
life_cycle_state | String | The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL |
name | String | The full name of the retrieved contact information |
first_name | String | The first name of the retrieved contact information |
middle_name | String | The middle name of the retrieved contact information |
last_name | String | The last name of the retrieved contact information |
title | String | The title of the retrieved contact information |
company_name | Sting | The company name of the retrieved contact information |
Demographics Object | The demographics information of the retrieved contact information | |
Company profile object | The company profile of the retrieve contact information |
Referred Objects Response Data
Name | Type | Description |
gender | String | The gender of the retrieved contact information which can be MALE or FEMALE |
id_number | String | The ID number of the retrieved contact information |
id_number_expiration_date | Date | The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
passport_number | String | The passport number of the retrieved contact information |
passport_number_expiration_date | Date | The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
social_security_number | String | The social security number of the retrieved contact information |
Date of Birth Object | The date of birth of the retrieved contact information | |
Name Day Object | The name day of the retrieved contact information | |
Country Object | The country of residence of the retrieved contact information | |
Country Object | The ID issued country of retrieved contact information | |
Country Object | The passport issued country of retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
day | Integer | The day of the retrieved date of birth |
month | Integer | The month of the retrieved date of birth |
year | Integer | The year of the retrieved date of birth |
Name | Type | Description |
---|---|---|
day | Integer | The day of the retrieved name day |
month | Integer | The month of the retrieved name day |
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
alternative_code | String | The alternative code of the retrieved country |
dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
two_character_code | String | The two character code of the retrieved country |
three_character_code | String | The three character code of the retrieved country |
country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved country flag |
file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
file_name | String | The name of the file |
file_content_url | String | The url that can be used to access the actual content of the file |
file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
profile_year | Number | The profile year of the retrieved contact information |
annual_turnover | Number | The annual turnover of the retrieved contact information |
established_date | Date | The established date of the retrieved contact information |
number_of_employees | Number | The number of employees of the retrieved contact information |
registration_number | String | The registration number of the retrieved contact information |
vat_registration_number | String | The vat registration number of the retrieved contact information |
vat_registered_by | String | The vat registration by of the retrieved contact information |
vat_registration_date | Date | The vat registration date of the retrieved contact information |
tax_reference_number | String | The tax referenece number of the retrieved contact information |
Country Object | The country of residence of the retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
alternative_code | String | The alternative code of the retrieved country |
dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
two_character_code | String | The two character code of the retrieved country |
three_character_code | String | The three character code of the retrieved country |
country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved country flag |
file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
file_name | String | The name of the file |
file_content_url | String | The url that can be used to access the actual content of the file |
file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved subscription type |
name | String | The name of the retrieved subscription type |
alternative_code | String | The alternative code of the retrieved subscription type |
description | String | A description of the retrieved subscription type |
classification | String | The classification of the retrieved subscription type, Flexible or Package Available from CRM.COM R14.0.0 Deprecated from CRM.COM R17.0.0 |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved job |
number | String | The number of the retrieved job |
description | String | The description of the retrieved job |
life_cycle_state | String | The life cycle state of the retrieved job The supported options are
|
rating_state | String | The rating state of the retrieved subscription that can be PENDING or COMPLETED Available from CRM.COM R9.0.0 |
Accounts Receivable object | The accounts receivable related with the specified job | |
type | Job type object | The type information of the retrieved job Available from CRM.COM R11.2.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved accounts receivable |
number | String | The number of the retrieved accounts receivable |
name | String | The name of the retrieved accounts receivable |
life_cycle_state | String | The life cycle state of the accounts receivable. One of the following values is returned: ACTIVE, SUSPENDED, TERMINATED |
account_owner | Contact information object | The contact information owning the accounts receivable |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved contact information |
type | String | The type of the retrieved contact information which can be PERSON or COMPANY |
life_cycle_state | String | The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL |
name | String | The full name of the retrieved contact information |
first_name | String | The first name of the retrieved contact information |
middle_name | String | The middle name of the retrieved contact information |
last_name | String | The last name of the retrieved contact information |
title | String | The title of the retrieved contact information |
company_name | Sting | The company name of the retrieved contact information |
Demographics Object | The demographics information of the retrieved contact information | |
Company profile object | The company profile of the retrieve contact information |
Referred Objects Response Data
Name | Type | Description |
gender | String | The gender of the retrieved contact information which can be MALE or FEMALE |
id_number | String | The ID number of the retrieved contact information |
id_number_expiration_date | Date | The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
passport_number | String | The passport number of the retrieved contact information |
passport_number_expiration_date | Date | The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
social_security_number | String | The social security number of the retrieved contact information |
Date of Birth Object | The date of birth of the retrieved contact information | |
Name Day Object | The name day of the retrieved contact information | |
Country Object | The country of residence of the retrieved contact information | |
Country Object | The ID issued country of retrieved contact information | |
Country Object | The passport issued country of retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
day | Integer | The day of the retrieved date of birth |
month | Integer | The month of the retrieved date of birth |
year | Integer | The year of the retrieved date of birth |
Name | Type | Description |
---|---|---|
day | Integer | The day of the retrieved name day |
month | Integer | The month of the retrieved name day |
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
alternative_code | String | The alternative code of the retrieved country |
dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
two_character_code | String | The two character code of the retrieved country |
three_character_code | String | The three character code of the retrieved country |
country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved country flag |
file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
file_name | String | The name of the file |
file_content_url | String | The url that can be used to access the actual content of the file |
file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
profile_year | Number | The profile year of the retrieved contact information |
annual_turnover | Number | The annual turnover of the retrieved contact information |
established_date | Date | The established date of the retrieved contact information |
number_of_employees | Number | The number of employees of the retrieved contact information |
registration_number | String | The registration number of the retrieved contact information |
vat_registration_number | String | The vat registration number of the retrieved contact information |
vat_registered_by | String | The vat registration by of the retrieved contact information |
vat_registration_date | Date | The vat registration date of the retrieved contact information |
tax_reference_number | String | The tax referenece number of the retrieved contact information |
Country Object | The country of residence of the retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
alternative_code | String | The alternative code of the retrieved country |
dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
two_character_code | String | The two character code of the retrieved country |
three_character_code | String | The three character code of the retrieved country |
country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved country flag |
file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
file_name | String | The name of the file |
file_content_url | String | The url that can be used to access the actual content of the file |
file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved job type |
name | String | The Name of the retrieved job type |
alternative_code | String | The Alternative Code of the retrieved job type |
description | String | The Description of the retrieved job type |
billing_directive | String | The billing directive of the retrieved job type The supported billing directive options are
Available from CRM.COM R10.0.0 |
billing_method | String | The billing method of the retrieved job type. Applicable only for billable job types with fulfillment scope GENERIC_PURPOSE The supported billing methods are
Available from CRM.COM R10.0.0 From CRM.COM R15.0.0 and onward, this attribute will be deprecated |
fulfillment_scope | String | The fulfillment scope of the retrieved job type The supported fulfillment scopes are
The following fulfillment scopes will be available from CRM.COM R8.0.0 ACTIVATE_SUBSCRIPTION, DEACTIVATE_SUBSCRIPTION, CANCEL_SUBSCRIPTION, ADD_SUBSCRIPTION_SERVICES, CANCEL_SUBSCRIPTION_SERVICES, CHANGE_SUBSCRIPTION_LOCATION The following fulfillment scopes will be available from CRM.COM R9.0.0 SWAP_SUBSCRIPTION_SERVICES, SWAP_SUBSCRIPTION_INSTALLED_ITEMS The following fulfillment scope will be available from CRM.COM R11.0.0 REPLACE_PHYSICAL_GOODS From CRM.COM R15.0.0 and onward, all fulfillment scopes will be deprecated |
fulfillment_method | String | The fulfillment method of the retrieved job type The supported fulfillment methods are
From CRM.COM R15.0.0 and onward, this attribute will be deprecated |
Name | Type | Description |
---|---|---|
affected_mode | String | Defines how the subscription service was affected by the subscription action. Available values are ADDED, REMOVED, UPDATED |
product | Product object | The product of the service that was affected because of the subscription action |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the product |
code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
product_type | Product type object | The type of the product |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved product type |
name | String | The Name of the retrieved product type |
alternative_code | String | The Alternative Code of the retrieved product type |
description | String | The Description of the retrieved product type |
classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved usage detail record type |
name | String | The Name of the retrieved usage detail record type |
alternative_code | String | The Alternative Code of the retrieved usage detail record type |
description | String | The Description of the retrieved usage detail record type |
unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved meter reading type |
name | String | The Name of the retrieved meter reading type |
alternative_code | String | The Alternative Code of the retrieved meter reading type |
classification | String | The Classification of the retrieved meter reading type |
description | String | The Description of the retrieved meter reading type |
unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved rate |
rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
global_base_amount | Number | The base price of the product in the Global Price Plan |
base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
uot | String | The 'UOT' applicable for the rate
Available for one-time services |
time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
---|---|---|
affected_mode | String | Defines how the subscription installed item was affected by the subscription action. Available values are ADDED, REMOVED, UPDATED |
installed_item | Installed Item object | The installed item that was affected because of the subscription action |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved installed item |
serial_number | String | The serial number of the retrieved installed item |
alternative_code | String | The alternative code of the retrieved installed item |
state | String | The state of the retrieved installed item, which can be EFFECTIVE or NOT_EFFECTIVE |
state_classification | State Classification object | The state classification of the retrieved installed item, which defines the reason why the installed item was set as Not Effective Applicable only if the Installed Item was set as Not Effective through automation process Available from CRM.COM R14.0.0 |
Product object | The product of the retrieved installed item |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the product |
code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
product_type | Product type object | The type of the product |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved product type |
name | String | The Name of the retrieved product type |
alternative_code | String | The Alternative Code of the retrieved product type |
description | String | The Description of the retrieved product type |
classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved usage detail record type |
name | String | The Name of the retrieved usage detail record type |
alternative_code | String | The Alternative Code of the retrieved usage detail record type |
description | String | The Description of the retrieved usage detail record type |
unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
---|---|---|
Id | String | The ID of the retrieved meter reading type |
name | String | The Name of the retrieved meter reading type |
alternative_code | String | The Alternative Code of the retrieved meter reading type |
classification | String | The Classification of the retrieved meter reading type |
description | String | The Description of the retrieved meter reading type |
unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
---|---|---|
id | String | The ID of the retrieved rate |
rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
global_base_amount | Number | The base price of the product in the Global Price Plan |
base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
uot | String | The 'UOT' applicable for the rate
Available for one-time services |
time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
---|---|---|
time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
---|---|---|
name | String | The name of the installed item's state classification |
alternative_code | String | The alternative code of the installed item's state classification |
description | String | The description of the installed item's state classification |
Examples
HTTP Method: POST
{{server}}/crmapi/rest/v2/subscriptions/replace_subscription
Request:
Body:
{ "token": {{token}}, "subscription_identifier": { "number": "S0000009272" }, "replaced_by_type_identifier": { "name": "Normal" }, "business_classification_code": "REPLACE_SUB_FLEX_TO_FLEX", "billing_terms":{ "billing_term_scheme_identifier":{ "code":"Normal Billing Scheme" }, "price_plan_identifier":{ "code":"MPP" }, "agreement_date":"2017-11-01T18:00:00", "binding_information": { "binding_period": "ANNUAL", "start_date": "2017-11-01T18:00:00" }, "concurrent_usage_based_pricing": { "concurrent_usage": "5", "rate_percentage": "10" } } }
Response:
{ "data": { "performed_by": null, "action_type": null, "transaction_reference_number": null, "submitted_by": { "person_name": "CRM COM", "id": "1", "username": "MPAdministrator" }, "executed_on": "2017-11-14T17:45:29", "life_cycle_state": "EXECUTED", "subscription": { "number": "S0000009402", "first_activated_date": null, "rating_state": "PENDING", "accounts_receivable": { "number": "ACR0000012787", "name": "ACR0000012787 Polina Kestora5", "id": "88B7848E892F45B49C12F1EA7829668B", "life_cycle_state": "ACTIVE", "account_owner": { "company_profile": null, "company_name": null, "name": "Polina Kestora5", "last_name": "Kestora5", "id": "7920613F49EE401AA75A1931E4689C8A", "life_cycle_state": "FINANCIAL", "middle_name": null, "title": null, "type": "PERSON", "first_name": "Polina", "demographics": { "name_day": { "month": null, "day": null }, "id_number": "45452211", "gender": null, "country_of_residence": { "alternative_code": "CYP", "three_character_code": "CYP", "name": "CYPRUS", "id": "181", "two_character_code": "CY" }, "date_of_birth": { "month": null, "year": null, "day": null }, "industry_sector": null, "passport_number": null, "industry": null, "social_security_number": null, "id_issued_by_country": null, "passport_issued_by_country": null } } }, "id": "573AE69FE7674983A7F822E0DB338716", "life_cycle_state": "DRAFT", "type": { "alternative_code": "normalsub", "name": "Normal", "description": null, "id": "D1BAE6454A2248189EBCD7ADD3B4B65F", "classification": "FLEXIBLE" } }, "scheduled_date": "2017-11-14T17:45:29", "performed_on": null, "sub_action_type": null, "business_classification_code": "CREATE_DRAFT_SUBSCRIPTION", "number": "26598", "submitted_on": "2017-11-14T17:45:29", "id": "DDB0D1A0A5FF47B896D3872D6F0B70F1", "job": null, "behavior_code": "REPLACE_SUBSCRIPTION", "performed_by_unit": null }, "status": { "code": "OK", "description": "", "message": "" } }
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