GET refunds/show

This method returns information related with a refund. A single refund is returned by each call

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

refund_identifier

(mandatory)

Refund identifier

The identifier of the refund that should be returned as a result. The allowed refund identifier fields are the following:

Name	Type	Description
id (semi-optional)	String	The ID of the refund
number (semi-optional)	String	The number of the refund
reference_number (semi-optional)	String	The reference number of the refund
back_office_code (semi-optional)	String	The back office code of the refund Available from CRM.COM R9.1.0

fields_set

(optional)

List of Strings, comma separated

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Restrictions

It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

Name	Type	Description
id	String	The ID of the retrieved refund
number	String	The number of the retrieved refund
reference_number	String	The reference number of the retrieved refund
life_cycle_state	String	The state of the retrieved refund which can be one of the following: DRAFT, REJECTED, POSTED, CANCELLED,PENDING_VERIFICATION
refund_amount	Number	The total refund amount
issued_on	Date	The date that the refund was issued
posted_on	Date	The date that the refund was posted
notes	String	Shared notes for the refund
processed_by_payment_gateway	String	The payment gateway that processed the refund. This information becomes available only if the selected refund method is included in the payment gateway provider as a linked refund method, or if the refund is already posted and the information was already completed Available from CRM.COM R13.0.0
payment_gateway_reference_number	String	A reference to the number of the refund that was created on the payment gateway. This information becomes available only if the selected refund method is included in the payment gateway provider as a linked refund method, or if the refund is already posted and the information was already completed Available from CRM.COM R13.0.0
back_office_code	String	The back office code of the retrieved refund Available from CRM.COM R9.1.0
issue_reason	String	A description of the reason that the refund is issued
udf_string_1	String	User Defined Field of type String
udf_string_2	String	User Defined Field of type String
udf_string_3	String	User Defined Field of type String
udf_string_4	String	User Defined Field of type String
udf_string_5	String	User Defined Field of type String
udf_string_6	String	User Defined Field of type String
udf_string_7	String	User Defined Field of type String
udf_string_8	String	User Defined Field of type String
udf_float_1	Float	User Defined Field of type Float
udf_float_2	Float	User Defined Field of type Float
udf_float_3	Float	User Defined Field of type Float
udf_float_4	Float	User Defined Field of type Float
udf_date_1	Date	User Defined Field of type Date
udf_date_2	Date	User Defined Field of type Date
udf_date_3	Date	User Defined Field of type Date
udf_date_4	Date	User Defined Field of type Date
accounts_receivable	Accounts Receivable Object	The related accounts receivable
voucher	Voucher Object	The related voucher Available from CRM.COM R14.0.0
type	Financial transaction type object	The financial transaction type of this refund
category	Financial transaction category object	The category of the refund
refund_method	Refund method object	The refund method of the refund Available from CRM.COM R13.0.0
rejection_reason	Financial transaction rejection reason object	The reason that the refund was rejected
payment_preference	Accounts Receivable Payment Preference Object	The accounts receivable payment preference that were used by the payment gateway that processed the refund. This information becomes available only if the selected refund method is included in the payment gateway provider as a linked refund method, or if the refund is already posted and the information was already completed Available from CRM.COM R13.0.0
accounting_period_information	Accounting Period Information object	The refund's accounting period information Available from CRM.COM R10.0.0
currency_rate_period	Currency Rate Period object	The refund's currency rate period Available from CRM.COM R10.0.0
log_information	Log Information Object	The log information related with the retrieved refund

Referred Objects Response Data

accounts_receivable object response data

Name	Type	Description
id	String	The ID of the retrieved accounts receivable
number	String	The number of the retrieved accounts receivable
name	String	The name of the retrieved accounts receivable
life_cycle_state	String	The life cycle state of the accounts receivable. One of the following values is returned: ACTIVE, SUSPENDED, TERMINATED
account_owner	Contact information object	The contact information owning the accounts receivable

Referred Objects Response Data

contact_information object response data

Name	Type	Description
id	String	The ID of the retrieved contact information
type	String	The type of the retrieved contact information which can be PERSON or COMPANY
life_cycle_state	String	The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL
name	String	The full name of the retrieved contact information
first_name	String	The first name of the retrieved contact information
middle_name	String	The middle name of the retrieved contact information
last_name	String	The last name of the retrieved contact information
title	String	The title of the retrieved contact information
company_name	Sting	The company name of the retrieved contact information
demographics	Demographics Object	The demographics information of the retrieved contact information
company_profile	Company profile object	The company profile of the retrieve contact information

Referred Objects Response Data

demographics object response data

Name	Type	Description
gender	String	The gender of the retrieved contact information which can be MALE or FEMALE
id_number	String	The ID number of the retrieved contact information
id_number_expiration_date	Date	The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0
passport_number	String	The passport number of the retrieved contact information
passport_number_expiration_date	Date	The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0
social_security_number	String	The social security number of the retrieved contact information
date_of_birth	Date of Birth Object	The date of birth of the retrieved contact information
name_day	Name Day Object	The name day of the retrieved contact information
country_of_residence	Country Object	The country of residence of the retrieved contact information
id_issued_by_country	Country Object	The ID issued country of retrieved contact information
passport_issued_by_country	Country Object	The passport issued country of retrieved contact information
industry	Industry Object	The industry of retrieved contact information
industry_sector	Industry sector Object	The sector of retrieved contact information

Referred Objects Response Data

date_of_birth object response data

Name	Type	Description
day	Integer	The day of the retrieved date of birth
month	Integer	The month of the retrieved date of birth
year	Integer	The year of the retrieved date of birth

name_day object response data

Name	Type	Description
day	Integer	The day of the retrieved name day
month	Integer	The month of the retrieved name day

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

industry object response data

Name	Type	Description
id	String	The id of the retrieved industry
name	String	The name of the retrieved industry
code	String	The code of the retrieved industry

industry sector object response data

Name	Type	Description
id	String	The id of the retrieved industry sector
name	String	The name of the retrieved industry sector
alternative_code	String	The alternative code of the retrieved industry sector

company profile object response data

Name	Type	Description
profile_year	Number	The profile year of the retrieved contact information
annual_turnover	Number	The annual turnover of the retrieved contact information
established_date	Date	The established date of the retrieved contact information
number_of_employees	Number	The number of employees of the retrieved contact information
registration_number	String	The registration number of the retrieved contact information
vat_registration_number	String	The vat registration number of the retrieved contact information
vat_registered_by	String	The vat registration by of the retrieved contact information
vat_registration_date	Date	The vat registration date of the retrieved contact information
tax_reference_number	String	The tax referenece number of the retrieved contact information
registered_in_country	Country Object	The country of residence of the retrieved contact information
industry	Industry Object	The industry of retrieved contact information
industry_sector	Industry sector Object	The sector of retrieved contact information

Referred Objects Response Data

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

industry object response data

Name	Type	Description
id	String	The id of the retrieved industry
name	String	The name of the retrieved industry
code	String	The code of the retrieved industry

industry sector object response data

Name	Type	Description
id	String	The id of the retrieved industry sector
name	String	The name of the retrieved industry sector
alternative_code	String	The alternative code of the retrieved industry sector

voucher response data object

Name	Type	Description
id	String	The ID of the retrieved voucher
number	String	The number of the retrieved voucher
value	Number	The value of the retrieved voucher
extra_added_value	Number	The extra added value of the retrieved voucher From CRM.COM R14.0.0 and onwards this information is only available if the voucher type classification is "Payment Voucher"
life_cycle_state	String	The life cycle state of the retrieved voucher which can be DRAFT, ACCEPTED_FOR_ACTIVATION, NOT_ACCEPTED_FOR_ACTIVATION, ACTIVATED, USED, CANCELLED, PURGED From CRM.COM R14.0.0 and onwards the applicable life cycle state of the retrieved voucher of type with classification "Refund Voucher" can be ACTIVATED, USED, PURGED
type	Voucher Type object	The type information of the retrieved voucher
lot	Vouchers Lot Object	The lot of the retrieved voucher From CRM.COM R14.0.0 and onwards this information is available only if the voucher type classification is "Payment Voucher"

Referred Objects Response Data

voucher_type response data object

Name	Type	Description
Id	String	The ID of the retrieved voucher type
name	String	The Name of the retrieved voucher type
alternative_code	String	The Alternative Code of the retrieved voucher type
value_options	String	Defines if the value should be fixed, as defined in the voucher type, or a variable, as defined during the creation of the vouchers. The supported options are FIXED and VARIABLE From CRM.COM R13.1.0* and onwards for voucher types of classification equal to "Electronic Voucher" the supported option is VARIABLE* From CRM.COM R14.0.0 and onwards for voucher types of classification equal to "Refund Voucher" the supported option is VARIABLE
classification	String	The Classification of the retrieved voucher type Available from CRM.COM R13.1.0
description	String	The Description of the retrieved voucher type

lot response data object

Name	Type	Description
Id	String	The ID of the retrieved lot
number	String	The number of the retrieved lot
alternative_code	String	The alternative code of the retrieved lot
description	String	The description of the retrieved lot

financial_transaction_type response data object

Name	Type	Description
Id	String	The ID of the retrieved financial transaction type
name	String	The Name of the retrieved financial transaction type
alternative_code	String	The Alternative code of the retrieved financial transaction type
description	String	The Description of the retrieved financial transaction type
classification	Sting	The Classification of the retrieved financial transaction category which can be one of the following: INVOICE, INVOICE_CANCELLATION, CREDIT_NOTE, PAYMENT, PAYMENT_CANCELLATION, REFUND, WRITE_OFF WRITE_OFF classification is available from CRM.COM R13.0.0

financial_transaction_category response data object

Name	Type	Description
Id	String	The ID of the retrieved financial transaction category
name	String	The Name of the retrieved financial transaction category
code	String	The code of the retrieved financial transaction category
description	String	The Description of the retrieved financial transaction category

refund_method object response data

Name	Type	Description
id	String	The id of the retrieved refund method
name	String	The name of the retrieved refund method
alternative_code	String	The alternative code of the retrieved refund method
description	String	The description of the retrieved refund method

rejection_reason response data object

Name	Type	Description
Id	String	The ID of the retrieved financial transaction rejection reason
name	String	The Name of the retrieved financial transaction rejection reason
alternative_code	String	The Alternative code of the retrieved financial transaction rejection reason
description	String	The Description of the retrieved financial transaction rejection reason

accounts_receivable_payment_preference object response data

Name	Type	Description
id	String	The ID of the retrieved payment preference
account_holder	String	The account holder of the retrieved payment preference
bank_account_number	String	The bank account number of the retrieved payment preference
default	Boolean	Indicates if the retrieved payment preference is the default for the related accounts receivable
state	String	Indicates if the retrieved payment preference is active or not. The supported values are ACTIVE or INACTIVE Available from CRM.COM R15.0.0
use_for_recurring_payments	Boolean	Indicates if the specific Accounts Receivable Payment Preference will be used to automatically pay any unsettled bills allocated to the related accounts receivable. Depracated from CRM.COM R16.0.0 (and replaced by opt_in_for_subscriptions). The parameter will still function but it will not be maintained
opt_in_for_subscriptions	Boolean	Indicates if the specific Accounts Receivable Payment Preference will be used to automatically pay any unsettled bills allocated to the related accounts receivable, related to its subscriptions. Available from CRM.COM R16.0.0
opt_in_for_purchases	Boolean	Indicates if the specific Accounts Receivable Payment Preference will be used to automatically pay any unsettled bills allocated to the related accounts receivable, related to purchases. Available from CRM.COM R16.0.0
notes	String	The notes of the retrieved payment preference object. Available from CRM.COM R10.1.0
payment_medium_identifier	String	The payment medium identifier related with the retrieved payment preference Available from CRM.COM R11.0.0
iban	String	The international bank account number Available from CRM.COM R13.1.0
business_identifier_code	String	The business identifier code that identifies the bank Available from CRM.COM R13.1.0
unique_mandate_reference	Number	The unique reference, which identifies a mandate that was signed by a Debtor for any given Creditor Available from CRM.COM R13.1.0
mandate_signing_date	Date	The date that the mandate was signed Available from CRM.COM R13.1.0
mandate_termination_date	Date	The date that the mandate will be terminated. No payments should be send after that date (inclusive) Available from CRM.COM R13.1.0
payment_preference	Payment Preference Object	The payment preference of the retrieved payment preference
bank_account_type	Bank Account Type Object	The bank account type related with the retrieved payment preference
bank	Bank Object	The bank related with the retrieved payment preference
bank_branch	Bank Branch Object	The bank branch related with the retrieved payment preference
payment_medium_type	Payment Medium Type	The payment medium type related with the retrieved payment preference Available from CRM.COM R11.0.0
payment_medium_brand	Payment Medium Brand	The payment medium brand related with the retrieved payment preference Available from CRM.COM R11.0.0
default_card	Payment Gateway Card Objects	It defines the default payment gateway card that should be used while automatically creating payments against that specific accounts receivable. The default card is also set on payments done using the specific payment preference, although the user can modify this information, by selecting an additional card.
cards_set	Set Payment Gateway Card Objects	The set of all payment gateway cards which are related with the specific accounts receivable payment preference

Referred Objects Response Data

payment_preference object response data

Name	Type	Description
id	String	The id of the retrieved payment preference
name	String	The name of the retrieved payment preference
alternative_code	String	The alternative code of the retrieved payment preference
type	Sting	The type of the payment preference, such as DIRECT_DEBIT, STRIPE_PAYMENT_GATEWAY, PAYPAL_PAYMENT_GATEWAY, BRAINTREE_PAYMENT_GATEWAY GENERIC_PAYMENT_GATEWAY, CUSTOM_PAYMENT_GATEWAY, WALLET, OTHER, CUSTOM_1, CUSTOM_2, CUSTOM_3, CUSTOM_4, CUSTOM_5 BRAINTREE_PAYMENT_GATEWAY and CUSTOM_PAYMENT_GATEWAY are available from CRM.COM R14.2.0 WALLET available from CRM.COM R17.0.0
description	Sting	The description of the retrieved payment preference

bank_account_type object response data

Name	Type	Description
id	String	The id of the retrieved bank account type
name	String	The name of the retrieved bank account type
alternative_code	String	The alternative code of the retrieved bank account type

bank object response data

Name	Type	Description
id	String	The id of the retrieved bank
name	String	The name of the retrieved bank
alternative_code	String	The alternative code of the retrieved bank

bank_branch object response data

Name	Type	Description
id	String	The id of the retrieved bank branch
name	String	The name of the retrieved bank branch
alternative_code	String	The alternative code of the retrieved bank branch

payment_medium_type object response data

Name	Type	Description
id	String	The id of the retrieved payment medium type
name	String	The name of the retrieved payment medium type
alternative_code	String	The alternative code of the retrieved payment medium type
description	String	The description of the retrieved payment medium type

payment_medium_brand object response data

Name	Type	Description
id	String	The id of the retrieved payment medium brand
name	String	The name of the retrieved payment medium brand
alternative_code	String	The alternative code of the retrieved payment medium brand
description	String	The description of the retrieved payment medium brand

payment gateway card object response data

Name	Type	Description
id	String	The id of the retrieved payment gateway card
payment_gateway_reference_number	String	The card's reference number as provided by the payment gateway. This number is used to submit transactions on the payment gateway that will be processed using that card
card_holder_name	String	The card holders name, as provided during the registration of the card
brand	String	The card's brand, as provided by the payment gateway provider. The supported brands by the payment gateways are the following Stripe: VISA, AMERICAN_EXPRESS, MASTER_CARD, DISCOVER, JCB, DINERS_CLUB, UNKNOWN Braintree: VISA, AMERICAN_EXPRESS, MAESTRO, MASTER_CARD, DISCOVER, JCB, DINERS_CLUB Payeezy: VISA, AMERICAN_EXPRESS, MASTER_CARD, DISCOVER Swedbank: VISA, MAESTRO, MASTER_CARD
expiration_month	Number	The card's expiration month, which can be from 1 to 12
expiration_year	Number	The card's expiration year which is a 4 digits number
type	String	The type of the card, as provided by the payment gateway provider. The supported types by the payment gateway are the following: Stripe: CREDIT, DEBIT, PREPAID, UNKNOWN
last_digits	String	The last 4 digits of the card as provided by the payment gateway provider. Those digits are masked with 12 asterisk characters for example ** * *** 4242
consumer_token	String	The consumer token

payment_gateway_cards object response data

Name	Type	Description
default	Boolean	Indicates if the retrieved payment gateway card is the default for the related accounts receivable payment preference
card	Payment Gateway Card Object	The represented payment gateway card

Referred Objects Response Data

payment gateway card object response data

Name	Type	Description
id	String	The id of the retrieved payment gateway card
payment_gateway_reference_number	String	The card's reference number as provided by the payment gateway. This number is used to submit transactions on the payment gateway that will be processed using that card
card_holder_name	String	The card holders name, as provided during the registration of the card
brand	String	The card's brand, as provided by the payment gateway provider. The supported brands by the payment gateways are the following Stripe: VISA, AMERICAN_EXPRESS, MASTER_CARD, DISCOVER, JCB, DINERS_CLUB, UNKNOWN Braintree: VISA, AMERICAN_EXPRESS, MAESTRO, MASTER_CARD, DISCOVER, JCB, DINERS_CLUB Payeezy: VISA, AMERICAN_EXPRESS, MASTER_CARD, DISCOVER Swedbank: VISA, MAESTRO, MASTER_CARD
expiration_month	Number	The card's expiration month, which can be from 1 to 12
expiration_year	Number	The card's expiration year which is a 4 digits number
type	String	The type of the card, as provided by the payment gateway provider. The supported types by the payment gateway are the following: Stripe: CREDIT, DEBIT, PREPAID, UNKNOWN
last_digits	String	The last 4 digits of the card as provided by the payment gateway provider. Those digits are masked with 12 asterisk characters for example ** * *** 4242
consumer_token	String	The consumer token

accounting period information object response data

Name	Type	Description
accounting_period_date	Date	The Date on which the Accounting Period was set on the financial transaction
accounting_period	Accounting Period Object	The Accounting Period of the financial transaction.

Referred Objects Response Data

accounting period object response data

Name	Type	Description
number	String	The Accounting Period's number
name	String	The Accounting Period's name
from_date	Date	The Accounting Period's from date
to_date	Date	The Accounting Period's to date
life_cycle_state	Sting	The Accounting Period's life cycle state. Available values are OPEN and CLOSED
closed_date	Date	The Accounting Period's closed date. Available only for Accounting Periods in Closed life cycle state

currency rate period object response data

Name	Type	Description
id	String	The ID of the retrieved currency rate period
rate	Number	The exchange rate of the currency rate period
inverse_rate	Number	The inverse exchange rate of the currency rate period
from_date	Date	The date from which the exchange rate is valid
to_date	Date	The date until which the exchange rate is valid
currency	Currency Object	The Currency with which the returned exchange rate information refers to

Referred Objects Response Data

currency object response data

Name	Type	Description
id	String	The ID of the retrieved currency
code	String	The code of the retrieved currency
prefix_symbol	String	The prefix symbol for the specified currency
suffix_symbol	String	The suffix symbol for the specified currency
life_cycle_state	String	The life cycle state for the specified currency, which can be EFFECTIVE or NOT EFFECTIVE Available from CRM.COM R14.0.0
integer_part_name	String	The integer part name for the specified currency
decimal_part_name	String	The decimal part name for the specified currency

log_information object response data

Name	Type	Description
created_date	Date	The date that the retrieved record was created
updated_date	Date	The last date that the retrieved record was updated
created_by_unit	Unit Object	The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0
created_by_business_unit	Unit Object	The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Available from CRM.COM R18.0.0
created_by_user	User Object	The user that created the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled
updated_by_unit	Unit Object	The last unit that updated the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0
updated_by_business_unit	Unit Object	The last unit that updated the retrieved record Available from CRM.COM R18.0.0
updated_by_user	User Object	The last user that updated the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled

Referred Objects Response Data

unit object response data

Name	Type	Description
id	String	The ID of the retrieved unit
name	String	The name of the retrieved unit
group_name	String	The name of the group that the retrieved unit belongs to
community_name	String	The name of the community that the retrieved unit belongs to
alternative_code	String	The alternative code of the retrieved unit
description	String	The description of the retrieved unit

business unit object response data

Name	Type	Description
id	String	The ID of the retrieved business unit
name	String	The name of the retrieved business unit
code	String	The code of the retrieved business unit
unified_code	String	The unified code of the retrieved business unit
description	String	The description of the retrieved business unit
parent_business_unit_name	String	The name of the parent business unit that the retrieved business unit belongs to

user object response data

Name	Type	Description
id	String	The ID of the retrieved user
username	String	The user name of the retrieved user
person_name	String	The full name of the retrieved user
email	String	The email of the retrieved user

Examples

Example 1

HTTP Method: GET

Request:

Response:

{
    "status":
    {
        "message": null,
        "description": null,
        "code": "OK"
    },
    "data":
    {
        "udf_float_1": null,
        "udf_float_2": null,
        "udf_float_3": null,
        "number": "17",
        "udf_float_4": null,
        "udf_string_1": null,
        "udf_string_2": null,
        "udf_string_3": null,
        "udf_string_4": null,
        "udf_string_5": null,
        "udf_string_6": null,
        "udf_string_7": null,
        "udf_string_8": null,
        "accounts_receivable":
        {
            "account_owner":
            {
                "last_name": "Johnson",
                "middle_name": null,
                "company_profile": null,
                "type": "PERSON",
                "first_name": "Peter",
                "name": null,
                "id": "C73D1572FEA76C37A08945ECE4DECC98",
                "company_name": null,
                "demographics":
                {
                    "gender": "MALE",
                    "passport_issued_by_country": null,
                    "passport_number": "7839023",
                    "social_security_number": "98374",
                    "date_of_birth":
                    {
                        "month": 4,
                        "day": 6,
                        "year": 1985
                    },
                    "name_day":
                    {
                        "month": 6,
                        "day": 29
                    },
                    "id_number": "984783",
                    "industry": null
                }
            },
            "life_cycle_state": "ACTIVE",
            "number": "192",
            "name": "Peter Johnson Premium",
            "id": "2C5FC6F615FA9E798487AC0C293ECCE6"
        },
        "id": "C32C494AD42A5B1AFE3B205BF9D37CBA",
        "posted_on": "2014-07-15T15:44:50",
        "udf_date_1": null,
        "udf_date_2": null,
        "udf_date_3": null,
        "udf_date_4": null,
        "log_information":
        {
            "updated_date": "2014-07-15T15:44:50",
            "created_by_unit":
            {
                "community_name": "Main Community",
                "group_name": "Main Group",
                "name": "Admin Unit",
                "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                "description": "r1",
                "alternative_code": "MG"
            },
            "created_date": "2014-07-15T15:44:19",
            "updated_by_unit":
            {
                "community_name": "Main Community",
                "group_name": "Main Group",
                "name": "Admin Unit",
                "id": "48305F8849E3C18B227C5BE3A27BA6DF",
                "description": "r1",
                "alternative_code": "MG"
            },
            "created_by_user":
            {
                "person_name": "JackH",
                "username": "JackH",
                "id": "B8650C555C4EA8C741103961276E7773",
                "email": "j_hadjicosti@crm.com"
            },
            "updated_by_user":
            {
                "person_name": "JackH",
                "username": "JackH",
                "id": "B8650C555C4EA8C741103961276E7773",
                "email": "j_hadjicosti@crm.com"
            }
        },
        "issued_on": "2014-07-15T15:44:19",
        "life_cycle_state": "POSTED",
        "back_office_code": null,
        "issued_reasonon": "Item was broken",
        "rejection_reason": null,
        "type":
        {
            "classification": "REFUND",
            "name": "Broken Item Refund",
            "id": "09A6B916D5B222FEB54DEEC12F2A6FE9",
            "description": null,
            "alternative_code": "BRITREF"
        },
        "reference_number": "25",
        "category":
        {
            "name": "Broken Item Refund",
            "id": "3D5A60B6CB4E8B4316686A2FFB859FFF",
            "description": "Broken Item Refund",
            "code": "RC3"
        },
        "refund_amount": 80
    }
}

Example 2

HTTP Method: GET

Request:

Response:

{
  "data": {
    "notes": null,
    "log_information": {
      "created_by_unit": {
        "alternative_code": "adminunit",
        "group_name": "Main Group",
        "community_name": "Community",
        "name": "Admin Unit",
        "description": "admin unit",
        "id": "1"
      },
      "updated_by_unit": {
        "alternative_code": "adminunit",
        "group_name": "Main Group",
        "community_name": "Community",
        "name": "Admin Unit",
        "description": "admin unit",
        "id": "1"
      },
      "created_date": "2016-06-30T13:03:18",
      "updated_date": "2016-06-30T13:03:56",
      "updated_by_user": {
        "person_name": "MPAdministrator",
        "id": "1",
        "email": "dev@crm.com",
        "username": "MPAdministrator"
      },
      "created_by_user": {
        "person_name": "MPAdministrator",
        "id": "1",
        "email": "dev@crm.com",
        "username": "MPAdministrator"
      }
    },
    "currency_rate_period": {
      "from_date": "C7D7ED57F21B47028144967E015DCBE5",
      "to_date": 2.3,
      "rate": 2.3,
      "inverse_rate": 0.23000000417232513,
      "currency": {
        "suffix_symbol": null,
        "prefix_symbol": "£",
        "decimal_part_name": null,
        "code": "GBP",
        "integer_part_name": null,
        "id": "9"
      },
      "id": "C7D7ED57F21B47028144967E015DCBE5"
    },
    "udf_date_2": null,
    "type": {
      "alternative_code": "R",
      "name": "Refund",
      "description": null,
      "id": "REFUND",
      "classification": "REFUND"
    },
    "udf_date_1": null,
    "udf_date_4": null,
    "udf_date_3": null,
    "number": null,
    "udf_float_3": null,
    "udf_float_4": null,
    "refund_amount": 2,
    "rejection_reason": null,
    "issued_reason": null,
    "id": "41B681512D5A438289287DE82CCEA5E7",
    "udf_float_1": null,
    "udf_float_2": null,
    "udf_string_2": null,
    "udf_string_3": null,
    "accounting_period_information": null,
    "udf_string_4": null,
    "udf_string_5": null,
    "udf_string_1": null,
    "accounts_receivable": {
      "number": "ACR0000000264",
      "name": "ACR0000000264 Alternative Currency",
      "id": "4820A781EFF243DF96DD44487EBA5C74",
      "life_cycle_state": "ACTIVE",
      "account_owner": {
        "company_profile": null,
        "company_name": null,
        "name": null,
        "last_name": "Currency",
        "id": "E6E1240F3C8C48CE83159DB9AF89284B",
        "life_cycle_state": "FINANCIAL",
        "middle_name": null,
        "title": null,
        "type": "PERSON",
        "first_name": "Alternative",
        "demographics": {
          "name_day": {
            "month": null,
            "day": null
          },
          "id_number": null,
          "gender": null,
          "date_of_birth": {
            "month": null,
            "year": null,
            "day": null
          },
          "industry_sector": null,
          "passport_number": null,
          "industry": null,
          "social_security_number": null,
          "id_issued_by_country": null,
          "passport_issued_by_country": null
        }
      }
    },
    "life_cycle_state": "DRAFT",
    "reference_number": "6",
    "posted_on": null,
    "issued_on": "2016-06-30T13:03:18",
    "udf_string_6": null,
    "category": null,
    "udf_string_7": null,
    "udf_string_8": null,
    "back_office_code": null
  },
  "status": {
    "code": "OK",
    "description": "",
    "message": ""
  }
}

GET refunds/list

This method returns information related with refunds. Multiple refunds are returned by each call

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

accounts_receivable_identifier

(mandatory)

Accounts receivable identifier

The identifier of the accounts receivable in which the refund that should be returned as a result should be allocated. The allowed accounts receivable identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the accounts receivable

number

(semi-optional)

String

The number of the accounts receivable

name

(semi-optional)

String

The name of the accounts receivable

type_identifier

(optional)

Financial transaction type identifier

The financial transaction type of the refund that should be returned as a result. The allowed financial transaction type identifier field are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the financial transaction type

name

(semi-optional)

String

The name of the financial transaction type

alternative_code

(semi-optional)

String

The alternative code of the financial transaction type

category_identifier

(optional)

Financial transaction category identifier

The financial transaction category of the refund that should be returned as a result. The allowed financial transaction category identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the financial transaction category

name

(semi-optional)

String

The name of the financial transaction category

code

(semi-optional)

String

The code of the financial transaction category

fields_set

(optional)

List of Strings, comma separated

A list of fields that should be included in the results. If not specified then all the available fields will be returned

Restrictions

It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

Name	Type	Description
id	String	The ID of the retrieved refund
number	String	The number of the retrieved refund
reference_number	String	The reference number of the retrieved refund
life_cycle_state	String	The state of the retrieved refund which can be one of the following: DRAFT, REJECTED, POSTED, CANCELLED,PENDING_VERIFICATION
refund_amount	Number	The total refund amount
issued_on	Date	The date that the refund was issued
posted_on	Date	The date that the refund was posted
notes	String	Shared notes for the refund
processed_by_payment_gateway	String	The payment gateway that processed the refund. This information becomes available only if the selected refund method is included in the payment gateway provider as a linked refund method, or if the refund is already posted and the information was already completed Available from CRM.COM R13.0.0
payment_gateway_reference_number	String	A reference to the number of the refund that was created on the payment gateway. This information becomes available only if the selected refund method is included in the payment gateway provider as a linked refund method, or if the refund is already posted and the information was already completed Available from CRM.COM R13.0.0
back_office_code	String	The back office code of the retrieved refund Available from CRM.COM R9.1.0
issue_reason	String	A description of the reason that the refund is issued
udf_string_1	String	User Defined Field of type String
udf_string_2	String	User Defined Field of type String
udf_string_3	String	User Defined Field of type String
udf_string_4	String	User Defined Field of type String
udf_string_5	String	User Defined Field of type String
udf_string_6	String	User Defined Field of type String
udf_string_7	String	User Defined Field of type String
udf_string_8	String	User Defined Field of type String
udf_float_1	Float	User Defined Field of type Float
udf_float_2	Float	User Defined Field of type Float
udf_float_3	Float	User Defined Field of type Float
udf_float_4	Float	User Defined Field of type Float
udf_date_1	Date	User Defined Field of type Date
udf_date_2	Date	User Defined Field of type Date
udf_date_3	Date	User Defined Field of type Date
udf_date_4	Date	User Defined Field of type Date
accounts_receivable	Accounts Receivable Object	The related accounts receivable
voucher	Voucher Object	The related voucher Available from CRM.COM R14.0.0
type	Financial transaction type object	The financial transaction type of this refund
category	Financial transaction category object	The category of the refund
refund_method	Refund method object	The refund method of the refund Available from CRM.COM R13.0.0
rejection_reason	Financial transaction rejection reason object	The reason that the refund was rejected
payment_preference	Accounts Receivable Payment Preference Object	The accounts receivable payment preference that were used by the payment gateway that processed the refund. This information becomes available only if the selected refund method is included in the payment gateway provider as a linked refund method, or if the refund is already posted and the information was already completed Available from CRM.COM R13.0.0
accounting_period_information	Accounting Period Information object	The refund's accounting period information Available from CRM.COM R10.0.0
currency_rate_period	Currency Rate Period object	The refund's currency rate period Available from CRM.COM R10.0.0
log_information	Log Information Object	The log information related with the retrieved refund

Referred Objects Response Data

accounts_receivable object response data

Name	Type	Description
id	String	The ID of the retrieved accounts receivable
number	String	The number of the retrieved accounts receivable
name	String	The name of the retrieved accounts receivable
life_cycle_state	String	The life cycle state of the accounts receivable. One of the following values is returned: ACTIVE, SUSPENDED, TERMINATED
account_owner	Contact information object	The contact information owning the accounts receivable

Referred Objects Response Data

contact_information object response data

Name	Type	Description
id	String	The ID of the retrieved contact information
type	String	The type of the retrieved contact information which can be PERSON or COMPANY
life_cycle_state	String	The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL
name	String	The full name of the retrieved contact information
first_name	String	The first name of the retrieved contact information
middle_name	String	The middle name of the retrieved contact information
last_name	String	The last name of the retrieved contact information
title	String	The title of the retrieved contact information
company_name	Sting	The company name of the retrieved contact information
demographics	Demographics Object	The demographics information of the retrieved contact information
company_profile	Company profile object	The company profile of the retrieve contact information

Referred Objects Response Data

demographics object response data

Name	Type	Description
gender	String	The gender of the retrieved contact information which can be MALE or FEMALE
id_number	String	The ID number of the retrieved contact information
id_number_expiration_date	Date	The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0
passport_number	String	The passport number of the retrieved contact information
passport_number_expiration_date	Date	The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0
social_security_number	String	The social security number of the retrieved contact information
date_of_birth	Date of Birth Object	The date of birth of the retrieved contact information
name_day	Name Day Object	The name day of the retrieved contact information
country_of_residence	Country Object	The country of residence of the retrieved contact information
id_issued_by_country	Country Object	The ID issued country of retrieved contact information
passport_issued_by_country	Country Object	The passport issued country of retrieved contact information
industry	Industry Object	The industry of retrieved contact information
industry_sector	Industry sector Object	The sector of retrieved contact information

Referred Objects Response Data

date_of_birth object response data

Name	Type	Description
day	Integer	The day of the retrieved date of birth
month	Integer	The month of the retrieved date of birth
year	Integer	The year of the retrieved date of birth

name_day object response data

Name	Type	Description
day	Integer	The day of the retrieved name day
month	Integer	The month of the retrieved name day

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

industry object response data

Name	Type	Description
id	String	The id of the retrieved industry
name	String	The name of the retrieved industry
code	String	The code of the retrieved industry

industry sector object response data

Name	Type	Description
id	String	The id of the retrieved industry sector
name	String	The name of the retrieved industry sector
alternative_code	String	The alternative code of the retrieved industry sector

company profile object response data

Name	Type	Description
profile_year	Number	The profile year of the retrieved contact information
annual_turnover	Number	The annual turnover of the retrieved contact information
established_date	Date	The established date of the retrieved contact information
number_of_employees	Number	The number of employees of the retrieved contact information
registration_number	String	The registration number of the retrieved contact information
vat_registration_number	String	The vat registration number of the retrieved contact information
vat_registered_by	String	The vat registration by of the retrieved contact information
vat_registration_date	Date	The vat registration date of the retrieved contact information
tax_reference_number	String	The tax referenece number of the retrieved contact information
registered_in_country	Country Object	The country of residence of the retrieved contact information
industry	Industry Object	The industry of retrieved contact information
industry_sector	Industry sector Object	The sector of retrieved contact information

Referred Objects Response Data

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

industry object response data

Name	Type	Description
id	String	The id of the retrieved industry
name	String	The name of the retrieved industry
code	String	The code of the retrieved industry

industry sector object response data

Name	Type	Description
id	String	The id of the retrieved industry sector
name	String	The name of the retrieved industry sector
alternative_code	String	The alternative code of the retrieved industry sector

voucher response data object

Name	Type	Description
id	String	The ID of the retrieved voucher
number	String	The number of the retrieved voucher
value	Number	The value of the retrieved voucher
extra_added_value	Number	The extra added value of the retrieved voucher From CRM.COM R14.0.0 and onwards this information is only available if the voucher type classification is "Payment Voucher"
life_cycle_state	String	The life cycle state of the retrieved voucher which can be DRAFT, ACCEPTED_FOR_ACTIVATION, NOT_ACCEPTED_FOR_ACTIVATION, ACTIVATED, USED, CANCELLED, PURGED From CRM.COM R14.0.0 and onwards the applicable life cycle state of the retrieved voucher of type with classification "Refund Voucher" can be ACTIVATED, USED, PURGED
type	Voucher Type object	The type information of the retrieved voucher
lot	Vouchers Lot Object	The lot of the retrieved voucher From CRM.COM R14.0.0 and onwards this information is available only if the voucher type classification is "Payment Voucher"

Referred Objects Response Data

voucher_type response data object

Name	Type	Description
Id	String	The ID of the retrieved voucher type
name	String	The Name of the retrieved voucher type
alternative_code	String	The Alternative Code of the retrieved voucher type
value_options	String	Defines if the value should be fixed, as defined in the voucher type, or a variable, as defined during the creation of the vouchers. The supported options are FIXED and VARIABLE From CRM.COM R13.1.0* and onwards for voucher types of classification equal to "Electronic Voucher" the supported option is VARIABLE* From CRM.COM R14.0.0 and onwards for voucher types of classification equal to "Refund Voucher" the supported option is VARIABLE
classification	String	The Classification of the retrieved voucher type Available from CRM.COM R13.1.0
description	String	The Description of the retrieved voucher type

lot response data object

Name	Type	Description
Id	String	The ID of the retrieved lot
number	String	The number of the retrieved lot
alternative_code	String	The alternative code of the retrieved lot
description	String	The description of the retrieved lot

financial_transaction_type response data object

Name	Type	Description
Id	String	The ID of the retrieved financial transaction type
name	String	The Name of the retrieved financial transaction type
alternative_code	String	The Alternative code of the retrieved financial transaction type
description	String	The Description of the retrieved financial transaction type
classification	Sting	The Classification of the retrieved financial transaction category which can be one of the following: INVOICE, INVOICE_CANCELLATION, CREDIT_NOTE, PAYMENT, PAYMENT_CANCELLATION, REFUND, WRITE_OFF WRITE_OFF classification is available from CRM.COM R13.0.0

financial_transaction_category response data object

Name	Type	Description
Id	String	The ID of the retrieved financial transaction category
name	String	The Name of the retrieved financial transaction category
code	String	The code of the retrieved financial transaction category
description	String	The Description of the retrieved financial transaction category

refund_method object response data

Name	Type	Description
id	String	The id of the retrieved refund method
name	String	The name of the retrieved refund method
alternative_code	String	The alternative code of the retrieved refund method
description	String	The description of the retrieved refund method

rejection_reason response data object

Name	Type	Description
Id	String	The ID of the retrieved financial transaction rejection reason
name	String	The Name of the retrieved financial transaction rejection reason
alternative_code	String	The Alternative code of the retrieved financial transaction rejection reason
description	String	The Description of the retrieved financial transaction rejection reason

accounts_receivable_payment_preference object response data

Name	Type	Description
id	String	The ID of the retrieved payment preference
account_holder	String	The account holder of the retrieved payment preference
bank_account_number	String	The bank account number of the retrieved payment preference
default	Boolean	Indicates if the retrieved payment preference is the default for the related accounts receivable
state	String	Indicates if the retrieved payment preference is active or not. The supported values are ACTIVE or INACTIVE Available from CRM.COM R15.0.0
use_for_recurring_payments	Boolean	Indicates if the specific Accounts Receivable Payment Preference will be used to automatically pay any unsettled bills allocated to the related accounts receivable. Depracated from CRM.COM R16.0.0 (and replaced by opt_in_for_subscriptions). The parameter will still function but it will not be maintained
opt_in_for_subscriptions	Boolean	Indicates if the specific Accounts Receivable Payment Preference will be used to automatically pay any unsettled bills allocated to the related accounts receivable, related to its subscriptions. Available from CRM.COM R16.0.0
opt_in_for_purchases	Boolean	Indicates if the specific Accounts Receivable Payment Preference will be used to automatically pay any unsettled bills allocated to the related accounts receivable, related to purchases. Available from CRM.COM R16.0.0
notes	String	The notes of the retrieved payment preference object. Available from CRM.COM R10.1.0
payment_medium_identifier	String	The payment medium identifier related with the retrieved payment preference Available from CRM.COM R11.0.0
iban	String	The international bank account number Available from CRM.COM R13.1.0
business_identifier_code	String	The business identifier code that identifies the bank Available from CRM.COM R13.1.0
unique_mandate_reference	Number	The unique reference, which identifies a mandate that was signed by a Debtor for any given Creditor Available from CRM.COM R13.1.0
mandate_signing_date	Date	The date that the mandate was signed Available from CRM.COM R13.1.0
mandate_termination_date	Date	The date that the mandate will be terminated. No payments should be send after that date (inclusive) Available from CRM.COM R13.1.0
payment_preference	Payment Preference Object	The payment preference of the retrieved payment preference
bank_account_type	Bank Account Type Object	The bank account type related with the retrieved payment preference
bank	Bank Object	The bank related with the retrieved payment preference
bank_branch	Bank Branch Object	The bank branch related with the retrieved payment preference
payment_medium_type	Payment Medium Type	The payment medium type related with the retrieved payment preference Available from CRM.COM R11.0.0
payment_medium_brand	Payment Medium Brand	The payment medium brand related with the retrieved payment preference Available from CRM.COM R11.0.0
default_card	Payment Gateway Card Objects	It defines the default payment gateway card that should be used while automatically creating payments against that specific accounts receivable. The default card is also set on payments done using the specific payment preference, although the user can modify this information, by selecting an additional card.
cards_set	Set Payment Gateway Card Objects	The set of all payment gateway cards which are related with the specific accounts receivable payment preference

Referred Objects Response Data

payment_preference object response data

Name	Type	Description
id	String	The id of the retrieved payment preference
name	String	The name of the retrieved payment preference
alternative_code	String	The alternative code of the retrieved payment preference
type	Sting	The type of the payment preference, such as DIRECT_DEBIT, STRIPE_PAYMENT_GATEWAY, PAYPAL_PAYMENT_GATEWAY, BRAINTREE_PAYMENT_GATEWAY GENERIC_PAYMENT_GATEWAY, CUSTOM_PAYMENT_GATEWAY, WALLET, OTHER, CUSTOM_1, CUSTOM_2, CUSTOM_3, CUSTOM_4, CUSTOM_5 BRAINTREE_PAYMENT_GATEWAY and CUSTOM_PAYMENT_GATEWAY are available from CRM.COM R14.2.0 WALLET available from CRM.COM R17.0.0
description	Sting	The description of the retrieved payment preference

bank_account_type object response data

Name	Type	Description
id	String	The id of the retrieved bank account type
name	String	The name of the retrieved bank account type
alternative_code	String	The alternative code of the retrieved bank account type

bank object response data

Name	Type	Description
id	String	The id of the retrieved bank
name	String	The name of the retrieved bank
alternative_code	String	The alternative code of the retrieved bank

bank_branch object response data

Name	Type	Description
id	String	The id of the retrieved bank branch
name	String	The name of the retrieved bank branch
alternative_code	String	The alternative code of the retrieved bank branch

payment_medium_type object response data

Name	Type	Description
id	String	The id of the retrieved payment medium type
name	String	The name of the retrieved payment medium type
alternative_code	String	The alternative code of the retrieved payment medium type
description	String	The description of the retrieved payment medium type

payment_medium_brand object response data

Name	Type	Description
id	String	The id of the retrieved payment medium brand
name	String	The name of the retrieved payment medium brand
alternative_code	String	The alternative code of the retrieved payment medium brand
description	String	The description of the retrieved payment medium brand

payment gateway card object response data

Name	Type	Description
id	String	The id of the retrieved payment gateway card
payment_gateway_reference_number	String	The card's reference number as provided by the payment gateway. This number is used to submit transactions on the payment gateway that will be processed using that card
card_holder_name	String	The card holders name, as provided during the registration of the card
brand	String	The card's brand, as provided by the payment gateway provider. The supported brands by the payment gateways are the following Stripe: VISA, AMERICAN_EXPRESS, MASTER_CARD, DISCOVER, JCB, DINERS_CLUB, UNKNOWN Braintree: VISA, AMERICAN_EXPRESS, MAESTRO, MASTER_CARD, DISCOVER, JCB, DINERS_CLUB Payeezy: VISA, AMERICAN_EXPRESS, MASTER_CARD, DISCOVER Swedbank: VISA, MAESTRO, MASTER_CARD
expiration_month	Number	The card's expiration month, which can be from 1 to 12
expiration_year	Number	The card's expiration year which is a 4 digits number
type	String	The type of the card, as provided by the payment gateway provider. The supported types by the payment gateway are the following: Stripe: CREDIT, DEBIT, PREPAID, UNKNOWN
last_digits	String	The last 4 digits of the card as provided by the payment gateway provider. Those digits are masked with 12 asterisk characters for example ** * *** 4242
consumer_token	String	The consumer token

payment_gateway_cards object response data

Name	Type	Description
default	Boolean	Indicates if the retrieved payment gateway card is the default for the related accounts receivable payment preference
card	Payment Gateway Card Object	The represented payment gateway card

Referred Objects Response Data

payment gateway card object response data

Name	Type	Description
id	String	The id of the retrieved payment gateway card
payment_gateway_reference_number	String	The card's reference number as provided by the payment gateway. This number is used to submit transactions on the payment gateway that will be processed using that card
card_holder_name	String	The card holders name, as provided during the registration of the card
brand	String	The card's brand, as provided by the payment gateway provider. The supported brands by the payment gateways are the following Stripe: VISA, AMERICAN_EXPRESS, MASTER_CARD, DISCOVER, JCB, DINERS_CLUB, UNKNOWN Braintree: VISA, AMERICAN_EXPRESS, MAESTRO, MASTER_CARD, DISCOVER, JCB, DINERS_CLUB Payeezy: VISA, AMERICAN_EXPRESS, MASTER_CARD, DISCOVER Swedbank: VISA, MAESTRO, MASTER_CARD
expiration_month	Number	The card's expiration month, which can be from 1 to 12
expiration_year	Number	The card's expiration year which is a 4 digits number
type	String	The type of the card, as provided by the payment gateway provider. The supported types by the payment gateway are the following: Stripe: CREDIT, DEBIT, PREPAID, UNKNOWN
last_digits	String	The last 4 digits of the card as provided by the payment gateway provider. Those digits are masked with 12 asterisk characters for example ** * *** 4242
consumer_token	String	The consumer token

accounting period information object response data

Name	Type	Description
accounting_period_date	Date	The Date on which the Accounting Period was set on the financial transaction
accounting_period	Accounting Period Object	The Accounting Period of the financial transaction.

Referred Objects Response Data

accounting period object response data

Name	Type	Description
number	String	The Accounting Period's number
name	String	The Accounting Period's name
from_date	Date	The Accounting Period's from date
to_date	Date	The Accounting Period's to date
life_cycle_state	Sting	The Accounting Period's life cycle state. Available values are OPEN and CLOSED
closed_date	Date	The Accounting Period's closed date. Available only for Accounting Periods in Closed life cycle state

currency rate period object response data

Name	Type	Description
id	String	The ID of the retrieved currency rate period
rate	Number	The exchange rate of the currency rate period
inverse_rate	Number	The inverse exchange rate of the currency rate period
from_date	Date	The date from which the exchange rate is valid
to_date	Date	The date until which the exchange rate is valid
currency	Currency Object	The Currency with which the returned exchange rate information refers to

Referred Objects Response Data

currency object response data

Name	Type	Description
id	String	The ID of the retrieved currency
code	String	The code of the retrieved currency
prefix_symbol	String	The prefix symbol for the specified currency
suffix_symbol	String	The suffix symbol for the specified currency
life_cycle_state	String	The life cycle state for the specified currency, which can be EFFECTIVE or NOT EFFECTIVE Available from CRM.COM R14.0.0
integer_part_name	String	The integer part name for the specified currency
decimal_part_name	String	The decimal part name for the specified currency

log_information object response data

Name	Type	Description
created_date	Date	The date that the retrieved record was created
updated_date	Date	The last date that the retrieved record was updated
created_by_unit	Unit Object	The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0
created_by_business_unit	Unit Object	The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Available from CRM.COM R18.0.0
created_by_user	User Object	The user that created the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled
updated_by_unit	Unit Object	The last unit that updated the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0
updated_by_business_unit	Unit Object	The last unit that updated the retrieved record Available from CRM.COM R18.0.0
updated_by_user	User Object	The last user that updated the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled

Referred Objects Response Data

unit object response data

Name	Type	Description
id	String	The ID of the retrieved unit
name	String	The name of the retrieved unit
group_name	String	The name of the group that the retrieved unit belongs to
community_name	String	The name of the community that the retrieved unit belongs to
alternative_code	String	The alternative code of the retrieved unit
description	String	The description of the retrieved unit

business unit object response data

Name	Type	Description
id	String	The ID of the retrieved business unit
name	String	The name of the retrieved business unit
code	String	The code of the retrieved business unit
unified_code	String	The unified code of the retrieved business unit
description	String	The description of the retrieved business unit
parent_business_unit_name	String	The name of the parent business unit that the retrieved business unit belongs to

user object response data

Name	Type	Description
id	String	The ID of the retrieved user
username	String	The user name of the retrieved user
person_name	String	The full name of the retrieved user
email	String	The email of the retrieved user

Examples

Example 1

HTTP Method: GET

Request:

Response:

{
    "status":
    {
        "message": null,
        "description": null,
        "code": "OK"
    },
    "data":
    [
        {
            "life_cycle_state": "POSTED",
            "id": "C32C494AD42A5B1AFE3B205BF9D37CBA",
            "reference_number": "25"
        },
        {
            "life_cycle_state": "POSTED",
            "id": "52A51D5B6C3090EE083690C9C799842E",
            "reference_number": "26"
        }
    ]
}

POST refunds/create

This method is creating a new refund either in Draft or Posted state

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

accounts_receivable_identifier

(mandatory)

Accounts receivable identifier

The identifier of the accounts receivable in which the refund should be allocated to. The allowed accounts receivable identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the accounts receivable

number

(semi-optional)

String

The number of the accounts receivable

name

(semi-optional)

String

The name of the accounts receivable

type_identifier

(mandatory)

Financial transaction type identifier

The financial transaction type of the refund . The allowed financial transaction type identifier field are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the financial transaction type

name

(semi-optional)

String

The name of the financial transaction type

alternative_code

(semi-optional)

String

The alternative code of the financial transaction type

life_cycle_state

(mandatory)

String

The state of the retrieved refund which can be one of the following:

DRAFT, POSTED

refund_amount

(mandatory)

Number

The amount of the refund

category_identifier

(optional)

Financial transaction category identifier

The financial transaction category of the refund that should be returned as a result. The allowed financial transaction category identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the financial transaction category

name

(semi-optional)

String

The name of the financial transaction category

code

(semi-optional)

String

The code of the financial transaction category

notes

(optional)

String

Shared notes for the refund

back_office_code

(optional)

String

A back office code for the refund. If specified then it should be unique

Available from CRM.COM R9.1.0

issue_on

(optional)

Date

The date on which the refund is issued

issue_reason

(optional)

String

A description of the reason that the refund is issued

udf_string_1

(optional)

String

User Defined Field of type String

udf_string_2

(optional)

String

User Defined Field of type String

udf_string_3

(optional)

String

User Defined Field of type String

udf_string_4

(optional)

String

User Defined Field of type String

udf_string_5

(optional)

String

User Defined Field of type String

udf_string_6

(optional)

String

User Defined Field of type String

udf_string_7

(optional)

String

User Defined Field of type String

udf_string_8

(optional)

String

User Defined Field of type String

udf_float_1

(optional)

Float

User Defined Field of type Float

udf_float_2

(optional)

Float

User Defined Field of type Float

udf_float_3

(optional)

Float

User Defined Field of type Float

udf_float_4

(optional)

Float

User Defined Field of type Float

udf_date_1

(optional)

Date

User Defined Field of type Date

udf_date_2

(optional)

Date

User Defined Field of type Date

udf_date_3

(optional)

Date

User Defined Field of type Date

udf_date_4

(optional)

Date

User Defined Field of type Date

Restrictions

It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

refund object response data

Name	Type	Description
id	String	The ID of the retrieved refund
number	String	The number of the retrieved refund
reference_number	String	The reference number of the retrieved refund
life_cycle_state	String	The life cycle state of the refund. One of the following values is returned: DRAFT, REJECTED, POSTED, CANCELLED
issued_on	Date	The date that the refund was issued
posted_on	Date	The date that the refund was posted
refund_amount	Number	The amount that was refunded
currency_rate_period	Currency Rate Period	The currency rate period based on which the refund was created Available from CRM.COM R10.0.0

Referred Objects Response Data

currency rate period object response data

Name	Type	Description
id	String	The ID of the retrieved currency rate period
rate	Number	The exchange rate of the currency rate period
inverse_rate	Number	The inverse exchange rate of the currency rate period
from_date	Date	The date from which the exchange rate is valid
to_date	Date	The date until which the exchange rate is valid
currency	Currency Object	The Currency with which the returned exchange rate information refers to

Referred Objects Response Data

currency object response data

Name	Type	Description
id	String	The ID of the retrieved currency
code	String	The code of the retrieved currency
prefix_symbol	String	The prefix symbol for the specified currency
suffix_symbol	String	The suffix symbol for the specified currency
life_cycle_state	String	The life cycle state for the specified currency, which can be EFFECTIVE or NOT EFFECTIVE Available from CRM.COM R14.0.0
integer_part_name	String	The integer part name for the specified currency
decimal_part_name	String	The decimal part name for the specified currency

Examples

Example 1

HTTP Method: POST

Request:

Body:

{
	"token": "E78968BE92E02C3FCCD2D671B9772EF9",
	"accounts_receivable_identifier":{"number":"192"},
	"type_identifier":{"name":"Broken Item Refund"},
	"life_cycle_state":"POSTED",
	"refund_amount":"150",
	"category_identifier":{"name":"Broken Item Refund"},
	"issue_reason":"Item was broken.",
}

Response:

{
    "status":
    {
        "message": null,
        "description": null,
        "code": "OK"
    },
    "data":
    {
        "issued_on": "2014-07-15T15:59:18",
        "life_cycle_state": "POSTED",
        "number": "19",
        "id": "308883971F72E715FC64D005FF0C9B1F",
        "reference_number": "27",
        "posted_on": "2014-07-15T15:59:18",
        "refund_amount": 150
    }
}

POST refunds/post

This method is used to post a refund which is in draft state.

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

refund_identifier

(mandatory)

Refund identifier

The identifier of the refund that should be returned as a result. The allowed refund identifier fields are the following:

Name	Type	Description
id (semi-optional)	String	The ID of the refund
number (semi-optional)	String	The number of the refund
reference_number (semi-optional)	String	The reference number of the refund
back_office_code (semi-optional)	String	The back office code of the refund Available from CRM.COM R9.1.0

Restrictions

It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

refund object response data

Name	Type	Description
id	String	The ID of the retrieved refund
number	String	The number of the retrieved refund
reference_number	String	The reference number of the retrieved refund
life_cycle_state	String	The life cycle state of the refund. One of the following values is returned: DRAFT, REJECTED, POSTED, CANCELLED
issued_on	Date	The date that the refund was issued
posted_on	Date	The date that the refund was posted
refund_amount	Number	The amount that was refunded
currency_rate_period	Currency Rate Period	The currency rate period based on which the refund was created Available from CRM.COM R10.0.0

Referred Objects Response Data

currency rate period object response data

Name	Type	Description
id	String	The ID of the retrieved currency rate period
rate	Number	The exchange rate of the currency rate period
inverse_rate	Number	The inverse exchange rate of the currency rate period
from_date	Date	The date from which the exchange rate is valid
to_date	Date	The date until which the exchange rate is valid
currency	Currency Object	The Currency with which the returned exchange rate information refers to

Referred Objects Response Data

currency object response data

Name	Type	Description
id	String	The ID of the retrieved currency
code	String	The code of the retrieved currency
prefix_symbol	String	The prefix symbol for the specified currency
suffix_symbol	String	The suffix symbol for the specified currency
life_cycle_state	String	The life cycle state for the specified currency, which can be EFFECTIVE or NOT EFFECTIVE Available from CRM.COM R14.0.0
integer_part_name	String	The integer part name for the specified currency
decimal_part_name	String	The decimal part name for the specified currency

Examples

Example 1

HTTP Method: POST

Request:

Body:

{
	"token": "E78968BE92E02C3FCCD2D671B9772EF9",
	"refund_identifier":{"reference_number":"54"},
}

Response:

{
    "status":
    {
        "message": null,
        "description": null,
        "code": "OK"
    },
    "data":
    {
        "issued_on": "2015-02-02T12:40:14",
        "life_cycle_state": "POSTED",
        "number": "24",
        "id": "85EEB0CD1DB6A8CF299A035079576A94",
        "reference_number": "54",
        "posted_on": "2015-02-02T12:42:11",
        "refund_amount": 20
    }
}

POST refunds/reject

This method is used to reject a refund which is in draft state.

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

refund_identifier

(mandatory)

Refund identifier

The identifier of the refund that should be returned as a result. The allowed refund identifier fields are the following:

Name	Type	Description
id (semi-optional)	String	The ID of the refund
number (semi-optional)	String	The number of the refund
reference_number (semi-optional)	String	The reference number of the refund
back_office_code (semi-optional)	String	The back office code of the refund Available from CRM.COM R9.1.0

rejection_reason_identifier

Rejection reason identifier

The reason that the refund is rejected. The allowed rejection reason identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the rejection reason

name

(semi-optional)

String

The name of the rejection reason

alternative_code

(semi-optional)

String

The alternative code of the rejection reason

Restrictions

It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

refund object response data

Name	Type	Description
id	String	The ID of the retrieved refund
number	String	The number of the retrieved refund
reference_number	String	The reference number of the retrieved refund
life_cycle_state	String	The life cycle state of the refund. One of the following values is returned: DRAFT, REJECTED, POSTED, CANCELLED
issued_on	Date	The date that the refund was issued
posted_on	Date	The date that the refund was posted
refund_amount	Number	The amount that was refunded
currency_rate_period	Currency Rate Period	The currency rate period based on which the refund was created Available from CRM.COM R10.0.0

Referred Objects Response Data

currency rate period object response data

Name	Type	Description
id	String	The ID of the retrieved currency rate period
rate	Number	The exchange rate of the currency rate period
inverse_rate	Number	The inverse exchange rate of the currency rate period
from_date	Date	The date from which the exchange rate is valid
to_date	Date	The date until which the exchange rate is valid
currency	Currency Object	The Currency with which the returned exchange rate information refers to

Referred Objects Response Data

currency object response data

Name	Type	Description
id	String	The ID of the retrieved currency
code	String	The code of the retrieved currency
prefix_symbol	String	The prefix symbol for the specified currency
suffix_symbol	String	The suffix symbol for the specified currency
life_cycle_state	String	The life cycle state for the specified currency, which can be EFFECTIVE or NOT EFFECTIVE Available from CRM.COM R14.0.0
integer_part_name	String	The integer part name for the specified currency
decimal_part_name	String	The decimal part name for the specified currency

Examples

Example 1

HTTP Method: POST

Request:

Body:

{
	"token": "E78968BE92E02C3FCCD2D671B9772EF9",
	"refund_identifier":{"reference_number":"29"},
	"rejection_reason_identifier":{"name":"Reject Due to Business Request"},
}

Response:

{
    "status":
    {
        "message": null,
        "description": null,
        "code": "OK"
    },
    "data":
    {
        "issued_on": "2014-07-15T16:01:24",
        "life_cycle_state": "REJECTED",
        "number": null,
        "id": "0FAE4317E8E46BC90490E7A031CE723A",
        "reference_number": "29",
        "posted_on": null,
        "refund_amount": 150
    }
}

POST refunds/update

Available from CRM.COM R9.1.0

This method is updating a single Refund but only as long as it is in Draft life cycle state

Resource URL

Parameters

Name

Type

Description

token

String

The token retrieved from the login method

refund_identifier

(mandatory)

Refund identifier

The identifier of the refund that should be updated. Only refunds in draft state can be specified.The allowed refund identifier fields are the following:

Name	Type	Description
id (semi-optional)	String	The ID of the refund
number (semi-optional)	String	The number of the refund
reference_number (semi-optional)	String	The reference number of the refund
back_office_code (semi-optional)	String	The back office code of the refund Available from CRM.COM R9.1.0

accounts_receivable_identifier

(optional)

Accounts receivable identifier

The identifier of the updated accounts receivable to which the refund should be allocated to. The allowed accounts receivable identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the accounts receivable

number

(semi-optional)

String

The number of the accounts receivable

name

(semi-optional)

String

The name of the accounts receivable

type_identifier

(optional)

Financial transaction type identifier

The financial transaction type of the refund. Only financial transaction types with classification Refund can be specified. The allowed financial transaction type identifier field are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the financial transaction type

name

(semi-optional)

String

The name of the financial transaction type

alternative_code

(semi-optional)

String

The alternative code of the financial transaction type

refund_amount

(optional)

Number

The amount of the refund

category_identifier

(optional)

Financial transaction category identifier

The financial transaction category of the refund that should be updated. The allowed financial transaction category identifier fields are the following:

Name

Type

Description

id

(semi-optional)

String

The ID of the financial transaction category

name

(semi-optional)

String

The name of the financial transaction category

code

(semi-optional)

String

The code of the financial transaction category

notes

(optional)

String

Shared notes for the refund

back_office_code

(optional)

String

A back office code for the refund. If specified then it should be unique

issued_on

(optional)

Date

The date on which the refund was issued

issue_reason

(optional)

String

A description of the reason that the refund is issued

udf_string_1

(optional)

String

User Defined Field of type String

udf_string_2

(optional)

String

User Defined Field of type String

udf_string_3

(optional)

String

User Defined Field of type String

udf_string_4

(optional)

String

User Defined Field of type String

udf_string_5

(optional)

String

User Defined Field of type String

udf_string_6

(optional)

String

User Defined Field of type String

udf_string_7

(optional)

String

User Defined Field of type String

udf_string_8

(optional)

String

User Defined Field of type String

udf_float_1

(optional)

Float

User Defined Field of type Float

udf_float_2

(optional)

Float

User Defined Field of type Float

udf_float_3

(optional)

Float

User Defined Field of type Float

udf_float_4

(optional)

Float

User Defined Field of type Float

udf_date_1

(optional)

Date

User Defined Field of type Date

udf_date_2

(optional)

Date

User Defined Field of type Date

udf_date_3

(optional)

Date

User Defined Field of type Date

udf_date_4

(optional)

Date

User Defined Field of type Date

Restrictions

It is mandatory to specify one of the semi-optional parameters. Only one of those parameters is allowed to be specified.

Response Data

Name	Type	Description
id	String	The ID of the retrieved refund
number	String	The number of the retrieved refund
reference_number	String	The reference number of the retrieved refund
life_cycle_state	String	The state of the retrieved refund which can be one of the following: DRAFT, REJECTED, POSTED, CANCELLED,PENDING_VERIFICATION
refund_amount	Number	The total refund amount
issued_on	Date	The date that the refund was issued
posted_on	Date	The date that the refund was posted
notes	String	Shared notes for the refund
processed_by_payment_gateway	String	The payment gateway that processed the refund. This information becomes available only if the selected refund method is included in the payment gateway provider as a linked refund method, or if the refund is already posted and the information was already completed Available from CRM.COM R13.0.0
payment_gateway_reference_number	String	A reference to the number of the refund that was created on the payment gateway. This information becomes available only if the selected refund method is included in the payment gateway provider as a linked refund method, or if the refund is already posted and the information was already completed Available from CRM.COM R13.0.0
back_office_code	String	The back office code of the retrieved refund Available from CRM.COM R9.1.0
issue_reason	String	A description of the reason that the refund is issued
udf_string_1	String	User Defined Field of type String
udf_string_2	String	User Defined Field of type String
udf_string_3	String	User Defined Field of type String
udf_string_4	String	User Defined Field of type String
udf_string_5	String	User Defined Field of type String
udf_string_6	String	User Defined Field of type String
udf_string_7	String	User Defined Field of type String
udf_string_8	String	User Defined Field of type String
udf_float_1	Float	User Defined Field of type Float
udf_float_2	Float	User Defined Field of type Float
udf_float_3	Float	User Defined Field of type Float
udf_float_4	Float	User Defined Field of type Float
udf_date_1	Date	User Defined Field of type Date
udf_date_2	Date	User Defined Field of type Date
udf_date_3	Date	User Defined Field of type Date
udf_date_4	Date	User Defined Field of type Date
accounts_receivable	Accounts Receivable Object	The related accounts receivable
voucher	Voucher Object	The related voucher Available from CRM.COM R14.0.0
type	Financial transaction type object	The financial transaction type of this refund
category	Financial transaction category object	The category of the refund
refund_method	Refund method object	The refund method of the refund Available from CRM.COM R13.0.0
rejection_reason	Financial transaction rejection reason object	The reason that the refund was rejected
payment_preference	Accounts Receivable Payment Preference Object	The accounts receivable payment preference that were used by the payment gateway that processed the refund. This information becomes available only if the selected refund method is included in the payment gateway provider as a linked refund method, or if the refund is already posted and the information was already completed Available from CRM.COM R13.0.0
accounting_period_information	Accounting Period Information object	The refund's accounting period information Available from CRM.COM R10.0.0
currency_rate_period	Currency Rate Period object	The refund's currency rate period Available from CRM.COM R10.0.0
log_information	Log Information Object	The log information related with the retrieved refund

Referred Objects Response Data

accounts_receivable object response data

Name	Type	Description
id	String	The ID of the retrieved accounts receivable
number	String	The number of the retrieved accounts receivable
name	String	The name of the retrieved accounts receivable
life_cycle_state	String	The life cycle state of the accounts receivable. One of the following values is returned: ACTIVE, SUSPENDED, TERMINATED
account_owner	Contact information object	The contact information owning the accounts receivable

Referred Objects Response Data

contact_information object response data

Name	Type	Description
id	String	The ID of the retrieved contact information
type	String	The type of the retrieved contact information which can be PERSON or COMPANY
life_cycle_state	String	The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL
name	String	The full name of the retrieved contact information
first_name	String	The first name of the retrieved contact information
middle_name	String	The middle name of the retrieved contact information
last_name	String	The last name of the retrieved contact information
title	String	The title of the retrieved contact information
company_name	Sting	The company name of the retrieved contact information
demographics	Demographics Object	The demographics information of the retrieved contact information
company_profile	Company profile object	The company profile of the retrieve contact information

Referred Objects Response Data

demographics object response data

Name	Type	Description
gender	String	The gender of the retrieved contact information which can be MALE or FEMALE
id_number	String	The ID number of the retrieved contact information
id_number_expiration_date	Date	The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0
passport_number	String	The passport number of the retrieved contact information
passport_number_expiration_date	Date	The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0
social_security_number	String	The social security number of the retrieved contact information
date_of_birth	Date of Birth Object	The date of birth of the retrieved contact information
name_day	Name Day Object	The name day of the retrieved contact information
country_of_residence	Country Object	The country of residence of the retrieved contact information
id_issued_by_country	Country Object	The ID issued country of retrieved contact information
passport_issued_by_country	Country Object	The passport issued country of retrieved contact information
industry	Industry Object	The industry of retrieved contact information
industry_sector	Industry sector Object	The sector of retrieved contact information

Referred Objects Response Data

date_of_birth object response data

Name	Type	Description
day	Integer	The day of the retrieved date of birth
month	Integer	The month of the retrieved date of birth
year	Integer	The year of the retrieved date of birth

name_day object response data

Name	Type	Description
day	Integer	The day of the retrieved name day
month	Integer	The month of the retrieved name day

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

industry object response data

Name	Type	Description
id	String	The id of the retrieved industry
name	String	The name of the retrieved industry
code	String	The code of the retrieved industry

industry sector object response data

Name	Type	Description
id	String	The id of the retrieved industry sector
name	String	The name of the retrieved industry sector
alternative_code	String	The alternative code of the retrieved industry sector

company profile object response data

Name	Type	Description
profile_year	Number	The profile year of the retrieved contact information
annual_turnover	Number	The annual turnover of the retrieved contact information
established_date	Date	The established date of the retrieved contact information
number_of_employees	Number	The number of employees of the retrieved contact information
registration_number	String	The registration number of the retrieved contact information
vat_registration_number	String	The vat registration number of the retrieved contact information
vat_registered_by	String	The vat registration by of the retrieved contact information
vat_registration_date	Date	The vat registration date of the retrieved contact information
tax_reference_number	String	The tax referenece number of the retrieved contact information
registered_in_country	Country Object	The country of residence of the retrieved contact information
industry	Industry Object	The industry of retrieved contact information
industry_sector	Industry sector Object	The sector of retrieved contact information

Referred Objects Response Data

country object response data

Name	Type	Description
id	String	The id of the retrieved country
name	String	The name of the retrieved country
alternative_code	String	The alternative code of the retrieved country
dialing_code	String	The dialing code of the retrieved country Available from CRM.COM R15.1.0
two_character_code	String	The two character code of the retrieved country
three_character_code	String	The three character code of the retrieved country
country_flag	Image Object	The flag of the retrieved country Available from CRM.COM R15.1.0

Referred Objects Response Data

country_flag object response data

Name	Type	Description
id	String	The ID of the retrieved country flag
file	File Object	The information of the attached file

Referred Objects Response Data

file object response data

Name	Type	Description
file_name	String	The name of the file
file_content_url	String	The url that can be used to access the actual content of the file
file_mime_type	String	The mime type of the attached file

industry object response data

Name	Type	Description
id	String	The id of the retrieved industry
name	String	The name of the retrieved industry
code	String	The code of the retrieved industry

industry sector object response data

Name	Type	Description
id	String	The id of the retrieved industry sector
name	String	The name of the retrieved industry sector
alternative_code	String	The alternative code of the retrieved industry sector

voucher response data object

Name	Type	Description
id	String	The ID of the retrieved voucher
number	String	The number of the retrieved voucher
value	Number	The value of the retrieved voucher
extra_added_value	Number	The extra added value of the retrieved voucher From CRM.COM R14.0.0 and onwards this information is only available if the voucher type classification is "Payment Voucher"
life_cycle_state	String	The life cycle state of the retrieved voucher which can be DRAFT, ACCEPTED_FOR_ACTIVATION, NOT_ACCEPTED_FOR_ACTIVATION, ACTIVATED, USED, CANCELLED, PURGED From CRM.COM R14.0.0 and onwards the applicable life cycle state of the retrieved voucher of type with classification "Refund Voucher" can be ACTIVATED, USED, PURGED
type	Voucher Type object	The type information of the retrieved voucher
lot	Vouchers Lot Object	The lot of the retrieved voucher From CRM.COM R14.0.0 and onwards this information is available only if the voucher type classification is "Payment Voucher"

Referred Objects Response Data

voucher_type response data object

Name	Type	Description
Id	String	The ID of the retrieved voucher type
name	String	The Name of the retrieved voucher type
alternative_code	String	The Alternative Code of the retrieved voucher type
value_options	String	Defines if the value should be fixed, as defined in the voucher type, or a variable, as defined during the creation of the vouchers. The supported options are FIXED and VARIABLE From CRM.COM R13.1.0* and onwards for voucher types of classification equal to "Electronic Voucher" the supported option is VARIABLE* From CRM.COM R14.0.0 and onwards for voucher types of classification equal to "Refund Voucher" the supported option is VARIABLE
classification	String	The Classification of the retrieved voucher type Available from CRM.COM R13.1.0
description	String	The Description of the retrieved voucher type

lot response data object

Name	Type	Description
Id	String	The ID of the retrieved lot
number	String	The number of the retrieved lot
alternative_code	String	The alternative code of the retrieved lot
description	String	The description of the retrieved lot

financial_transaction_type response data object

Name	Type	Description
Id	String	The ID of the retrieved financial transaction type
name	String	The Name of the retrieved financial transaction type
alternative_code	String	The Alternative code of the retrieved financial transaction type
description	String	The Description of the retrieved financial transaction type
classification	Sting	The Classification of the retrieved financial transaction category which can be one of the following: INVOICE, INVOICE_CANCELLATION, CREDIT_NOTE, PAYMENT, PAYMENT_CANCELLATION, REFUND, WRITE_OFF WRITE_OFF classification is available from CRM.COM R13.0.0

financial_transaction_category response data object

Name	Type	Description
Id	String	The ID of the retrieved financial transaction category
name	String	The Name of the retrieved financial transaction category
code	String	The code of the retrieved financial transaction category
description	String	The Description of the retrieved financial transaction category

refund_method object response data

Name	Type	Description
id	String	The id of the retrieved refund method
name	String	The name of the retrieved refund method
alternative_code	String	The alternative code of the retrieved refund method
description	String	The description of the retrieved refund method

rejection_reason response data object

Name	Type	Description
Id	String	The ID of the retrieved financial transaction rejection reason
name	String	The Name of the retrieved financial transaction rejection reason
alternative_code	String	The Alternative code of the retrieved financial transaction rejection reason
description	String	The Description of the retrieved financial transaction rejection reason

accounts_receivable_payment_preference object response data

Name	Type	Description
id	String	The ID of the retrieved payment preference
account_holder	String	The account holder of the retrieved payment preference
bank_account_number	String	The bank account number of the retrieved payment preference
default	Boolean	Indicates if the retrieved payment preference is the default for the related accounts receivable
state	String	Indicates if the retrieved payment preference is active or not. The supported values are ACTIVE or INACTIVE Available from CRM.COM R15.0.0
use_for_recurring_payments	Boolean	Indicates if the specific Accounts Receivable Payment Preference will be used to automatically pay any unsettled bills allocated to the related accounts receivable. Depracated from CRM.COM R16.0.0 (and replaced by opt_in_for_subscriptions). The parameter will still function but it will not be maintained
opt_in_for_subscriptions	Boolean	Indicates if the specific Accounts Receivable Payment Preference will be used to automatically pay any unsettled bills allocated to the related accounts receivable, related to its subscriptions. Available from CRM.COM R16.0.0
opt_in_for_purchases	Boolean	Indicates if the specific Accounts Receivable Payment Preference will be used to automatically pay any unsettled bills allocated to the related accounts receivable, related to purchases. Available from CRM.COM R16.0.0
notes	String	The notes of the retrieved payment preference object. Available from CRM.COM R10.1.0
payment_medium_identifier	String	The payment medium identifier related with the retrieved payment preference Available from CRM.COM R11.0.0
iban	String	The international bank account number Available from CRM.COM R13.1.0
business_identifier_code	String	The business identifier code that identifies the bank Available from CRM.COM R13.1.0
unique_mandate_reference	Number	The unique reference, which identifies a mandate that was signed by a Debtor for any given Creditor Available from CRM.COM R13.1.0
mandate_signing_date	Date	The date that the mandate was signed Available from CRM.COM R13.1.0
mandate_termination_date	Date	The date that the mandate will be terminated. No payments should be send after that date (inclusive) Available from CRM.COM R13.1.0
payment_preference	Payment Preference Object	The payment preference of the retrieved payment preference
bank_account_type	Bank Account Type Object	The bank account type related with the retrieved payment preference
bank	Bank Object	The bank related with the retrieved payment preference
bank_branch	Bank Branch Object	The bank branch related with the retrieved payment preference
payment_medium_type	Payment Medium Type	The payment medium type related with the retrieved payment preference Available from CRM.COM R11.0.0
payment_medium_brand	Payment Medium Brand	The payment medium brand related with the retrieved payment preference Available from CRM.COM R11.0.0
default_card	Payment Gateway Card Objects	It defines the default payment gateway card that should be used while automatically creating payments against that specific accounts receivable. The default card is also set on payments done using the specific payment preference, although the user can modify this information, by selecting an additional card.
cards_set	Set Payment Gateway Card Objects	The set of all payment gateway cards which are related with the specific accounts receivable payment preference

Referred Objects Response Data

payment_preference object response data

Name	Type	Description
id	String	The id of the retrieved payment preference
name	String	The name of the retrieved payment preference
alternative_code	String	The alternative code of the retrieved payment preference
type	Sting	The type of the payment preference, such as DIRECT_DEBIT, STRIPE_PAYMENT_GATEWAY, PAYPAL_PAYMENT_GATEWAY, BRAINTREE_PAYMENT_GATEWAY GENERIC_PAYMENT_GATEWAY, CUSTOM_PAYMENT_GATEWAY, WALLET, OTHER, CUSTOM_1, CUSTOM_2, CUSTOM_3, CUSTOM_4, CUSTOM_5 BRAINTREE_PAYMENT_GATEWAY and CUSTOM_PAYMENT_GATEWAY are available from CRM.COM R14.2.0 WALLET available from CRM.COM R17.0.0
description	Sting	The description of the retrieved payment preference

bank_account_type object response data

Name	Type	Description
id	String	The id of the retrieved bank account type
name	String	The name of the retrieved bank account type
alternative_code	String	The alternative code of the retrieved bank account type

bank object response data

Name	Type	Description
id	String	The id of the retrieved bank
name	String	The name of the retrieved bank
alternative_code	String	The alternative code of the retrieved bank

bank_branch object response data

Name	Type	Description
id	String	The id of the retrieved bank branch
name	String	The name of the retrieved bank branch
alternative_code	String	The alternative code of the retrieved bank branch

payment_medium_type object response data

Name	Type	Description
id	String	The id of the retrieved payment medium type
name	String	The name of the retrieved payment medium type
alternative_code	String	The alternative code of the retrieved payment medium type
description	String	The description of the retrieved payment medium type

payment_medium_brand object response data

Name	Type	Description
id	String	The id of the retrieved payment medium brand
name	String	The name of the retrieved payment medium brand
alternative_code	String	The alternative code of the retrieved payment medium brand
description	String	The description of the retrieved payment medium brand

payment gateway card object response data

Name	Type	Description
id	String	The id of the retrieved payment gateway card
payment_gateway_reference_number	String	The card's reference number as provided by the payment gateway. This number is used to submit transactions on the payment gateway that will be processed using that card
card_holder_name	String	The card holders name, as provided during the registration of the card
brand	String	The card's brand, as provided by the payment gateway provider. The supported brands by the payment gateways are the following Stripe: VISA, AMERICAN_EXPRESS, MASTER_CARD, DISCOVER, JCB, DINERS_CLUB, UNKNOWN Braintree: VISA, AMERICAN_EXPRESS, MAESTRO, MASTER_CARD, DISCOVER, JCB, DINERS_CLUB Payeezy: VISA, AMERICAN_EXPRESS, MASTER_CARD, DISCOVER Swedbank: VISA, MAESTRO, MASTER_CARD
expiration_month	Number	The card's expiration month, which can be from 1 to 12
expiration_year	Number	The card's expiration year which is a 4 digits number
type	String	The type of the card, as provided by the payment gateway provider. The supported types by the payment gateway are the following: Stripe: CREDIT, DEBIT, PREPAID, UNKNOWN
last_digits	String	The last 4 digits of the card as provided by the payment gateway provider. Those digits are masked with 12 asterisk characters for example ** * *** 4242
consumer_token	String	The consumer token

payment_gateway_cards object response data

Name	Type	Description
default	Boolean	Indicates if the retrieved payment gateway card is the default for the related accounts receivable payment preference
card	Payment Gateway Card Object	The represented payment gateway card

Referred Objects Response Data

payment gateway card object response data

Name	Type	Description
id	String	The id of the retrieved payment gateway card
payment_gateway_reference_number	String	The card's reference number as provided by the payment gateway. This number is used to submit transactions on the payment gateway that will be processed using that card
card_holder_name	String	The card holders name, as provided during the registration of the card
brand	String	The card's brand, as provided by the payment gateway provider. The supported brands by the payment gateways are the following Stripe: VISA, AMERICAN_EXPRESS, MASTER_CARD, DISCOVER, JCB, DINERS_CLUB, UNKNOWN Braintree: VISA, AMERICAN_EXPRESS, MAESTRO, MASTER_CARD, DISCOVER, JCB, DINERS_CLUB Payeezy: VISA, AMERICAN_EXPRESS, MASTER_CARD, DISCOVER Swedbank: VISA, MAESTRO, MASTER_CARD
expiration_month	Number	The card's expiration month, which can be from 1 to 12
expiration_year	Number	The card's expiration year which is a 4 digits number
type	String	The type of the card, as provided by the payment gateway provider. The supported types by the payment gateway are the following: Stripe: CREDIT, DEBIT, PREPAID, UNKNOWN
last_digits	String	The last 4 digits of the card as provided by the payment gateway provider. Those digits are masked with 12 asterisk characters for example ** * *** 4242
consumer_token	String	The consumer token

accounting period information object response data

Name	Type	Description
accounting_period_date	Date	The Date on which the Accounting Period was set on the financial transaction
accounting_period	Accounting Period Object	The Accounting Period of the financial transaction.

Referred Objects Response Data

accounting period object response data

Name	Type	Description
number	String	The Accounting Period's number
name	String	The Accounting Period's name
from_date	Date	The Accounting Period's from date
to_date	Date	The Accounting Period's to date
life_cycle_state	Sting	The Accounting Period's life cycle state. Available values are OPEN and CLOSED
closed_date	Date	The Accounting Period's closed date. Available only for Accounting Periods in Closed life cycle state

currency rate period object response data

Name	Type	Description
id	String	The ID of the retrieved currency rate period
rate	Number	The exchange rate of the currency rate period
inverse_rate	Number	The inverse exchange rate of the currency rate period
from_date	Date	The date from which the exchange rate is valid
to_date	Date	The date until which the exchange rate is valid
currency	Currency Object	The Currency with which the returned exchange rate information refers to

Referred Objects Response Data

currency object response data

Name	Type	Description
id	String	The ID of the retrieved currency
code	String	The code of the retrieved currency
prefix_symbol	String	The prefix symbol for the specified currency
suffix_symbol	String	The suffix symbol for the specified currency
life_cycle_state	String	The life cycle state for the specified currency, which can be EFFECTIVE or NOT EFFECTIVE Available from CRM.COM R14.0.0
integer_part_name	String	The integer part name for the specified currency
decimal_part_name	String	The decimal part name for the specified currency

log_information object response data

Name	Type	Description
created_date	Date	The date that the retrieved record was created
updated_date	Date	The last date that the retrieved record was updated
created_by_unit	Unit Object	The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0
created_by_business_unit	Unit Object	The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Available from CRM.COM R18.0.0
created_by_user	User Object	The user that created the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled
updated_by_unit	Unit Object	The last unit that updated the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0
updated_by_business_unit	Unit Object	The last unit that updated the retrieved record Available from CRM.COM R18.0.0
updated_by_user	User Object	The last user that updated the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled

Referred Objects Response Data

unit object response data

Name	Type	Description
id	String	The ID of the retrieved unit
name	String	The name of the retrieved unit
group_name	String	The name of the group that the retrieved unit belongs to
community_name	String	The name of the community that the retrieved unit belongs to
alternative_code	String	The alternative code of the retrieved unit
description	String	The description of the retrieved unit

business unit object response data

Name	Type	Description
id	String	The ID of the retrieved business unit
name	String	The name of the retrieved business unit
code	String	The code of the retrieved business unit
unified_code	String	The unified code of the retrieved business unit
description	String	The description of the retrieved business unit
parent_business_unit_name	String	The name of the parent business unit that the retrieved business unit belongs to

user object response data

Name	Type	Description
id	String	The ID of the retrieved user
username	String	The user name of the retrieved user
person_name	String	The full name of the retrieved user
email	String	The email of the retrieved user

Examples

Example 1

HTTP Method: POST

Request:

Body:

 {
 "token":"134273A5D8B341BB82E8060C4E97CECB",
  "refund_identifier":{"reference_number":"51"},
   "accounts_receivable_identifier":{"name":"Jessie03 "},
    "type_identifier":{"name":"Refund 2"},
   "category_identifier":{"code":"RC"},
   "refund_amount":20,
   "back_office_code":"REF000001",
   "udf_string_1":"udf string 1",
   "udf_string_2":"udf string 2",
   "udf_string_3":"udf string 3",
   "udf_string_4":"udf string 4",
   "udf_string_5":"udf string 5",
   "udf_string_6":"udf string 6",
   "udf_string_7":"udf string 7",
   "udf_string_8":"udf string 8",
   "udf_float_1":10,
   "udf_float_2":20,
   "udf_float_3":30,
   "udf_float_4":40,
   "udf_float_5":50,
   "udf_float_6":60,
   "udf_float_7":70,
   "udf_float_8":80,
   "udf_date_1":"2014-05-05T15:49:59",
   "udf_date_2":"2014-06-05T15:49:59",
   "udf_date_3":"2014-07-05T15:49:59",
   "udf_date_4":"2014-08-05T15:49:59"
}

Response:

 {
  "status": {
    "message": "",
    "description": "",
    "code": "OK"
  },
  "data": {
    "notes": null,
    "udf_float_1": 10,
    "udf_float_2": 20,
    "udf_float_3": 30,
    "number": null,
    "udf_float_4": 40,
    "udf_string_1": "udf string 1",
    "udf_string_2": "udf string 2",
    "udf_string_3": "udf string 3",
    "udf_string_4": "udf string 4",
    "udf_string_5": "udf string 5",
    "udf_string_6": "udf string 6",
    "udf_string_7": "udf string 7",
    "udf_string_8": "udf string 8",
    "accounts_receivable": {
      "account_owner": {
        "last_name": "Pickman",
        "middle_name": "Li",
        "life_cycle_state": "FINANCIAL",
        "company_profile": null,
        "title": "Mr",
        "first_name": "Jessie",
        "type": "PERSON",
        "id": "F9A629E466B1EF473CECD46F2A4D63F3",
        "name": null,
        "company_name": null,
        "demographics": {
          "gender": "MALE",
          "passport_issued_by_country": {
            "three_character_code": "USA",
            "two_character_code": "US",
            "id": "127",
            "name": "UNITED STATES",
            "alternative_code": null
          },
          "social_security_number": "434567",
          "passport_number": "54567432",
          "country_of_residence": {
            "three_character_code": "USA",
            "two_character_code": "US",
            "id": "127",
            "name": "UNITED STATES",
            "alternative_code": null
          },
          "name_day": {
            "month": 4,
            "day": 2
          },
          "date_of_birth": {
            "month": 11,
            "day": 1,
            "year": 1988
          },
          "id_number": "983452",
          "id_issued_by_country": {
            "three_character_code": "USA",
            "two_character_code": "US",
            "id": "127",
            "name": "UNITED STATES",
            "alternative_code": null
          }
        }
      },
      "life_cycle_state": "ACTIVE",
      "number": "173",
      "id": "6991CE48FA587DF10ADCE6F436647749",
      "name": "Jessie03"
    },
    "issued_reason": null,
    "id": "573F6D322CEB439B8D642ECC9FB3B7C4",
    "posted_on": null,
    "udf_date_1": "2014-05-05T15:49:59",
    "udf_date_2": "2014-06-05T15:49:59",
    "udf_date_3": "2014-07-05T15:49:59",
    "udf_date_4": "2014-08-05T15:49:59",
    "log_information": {
      "updated_date": "2016-05-04T12:13:28",
      "created_date": "2015-04-08T08:53:58",
      "created_by_unit": {
        "community_name": "Internal Community",
        "id": "48305F8849E3C18B227C5BE3A27BA6DF",
        "name": "Admin Unit",
        "group_name": "Main Group",
        "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
        "alternative_code": "MG"
      },
      "updated_by_unit": {
        "community_name": "Internal Community",
        "id": "48305F8849E3C18B227C5BE3A27BA6DF",
        "name": "Admin Unit",
        "group_name": "Main Group",
        "description": "r1 Test Description for resource  request tab.Test Description for resource  request tab.",
        "alternative_code": "MG"
      },
      "created_by_user": {
        "person_name": "MPAdministrator",
        "username": "MPAdministrator",
        "id": "1",
        "email": "sakkascy1986@hotmail.com"
      },
      "updated_by_user": {
        "person_name": "Marios Lannister",
        "username": "MPAdministrator",
        "id": "1"
      }
    },
    "issued_on": "2015-04-08T08:53:58",
    "life_cycle_state": "DRAFT",
    "back_office_code": "REF000001",
    "rejection_reason": null,
    "type": {
      "classification": "REFUND",
      "id": "B496E67C8C89CB35BF6C37EF78CD6BA0",
      "name": "Refund 2",
      "description": "Refund 2",
      "alternative_code": "R2"
    },
    "reference_number": "51",
    "category": {
      "id": "945C6EEBC85130C0CC92B550D22946EC",
      "name": "Refund Categories",
      "description": "Refund Categories",
      "code": "RC"
    },
    "refund_amount": 20
  }
}