What is Contact Information? Check how CRM.COM defines it!
Contact Information is all the information which is needed in order to contact a customer or a prospect customer, which can either be a physical person or a company.
What are the key processes introduced by this module?
- Create and manage Contact Information which can represent a physical person or a company
- Keep multiple addresses on Contact Information
- Keep multiple phones on Contact Information
- Keep multiple emails on Contact Information
- Specify how contact information uniqueness should be defined and validate Contact Information against those rules