What does this section cover?

Navigating to Wallet Transactions Module

Follow the steps below In order to Navigate to Wallet Transactions

Login using your username and password
Click on the menu option, which is part of the Navigation Menu, located at the left side of the screen
Click on the Finance Application > Wallets > Access Wallet Transactions
The Wallet Transactions summary screen is displayed!

Searching for existing Wallet Transactions

The first step in searching for Wallet Transactions is to define the criteria for your new search. You can define your search criteria in two different ways:

Basic search
Advanced search.

Basic Search

You can find an existing Wallet Transactions through the Wallet Transactions summary screen by specifying at least one of the following criteria:

No: An auto generated number that uniquely identifies each wallet transaction
Type:The wallet transaction type, which determines the nature of each wallet transaction, based on the wallet transaction type classification which can be one of the following classifications:
- Credit
- Debit
- Reimburse
- Void
Wallet:The related wallet
Amount:The total amount of the wallet transaction
Extra Added Amount:An extra added amount that will affect the wallet balance on crediting the wallet.
Life Cycle State:The life cycle state of the wallet transaction that can be:
- Effective
- Voided
Voided by Wallet Transaction:The wallet transaction that voided a debit, credit or reimburse wallet transaction

Click on Find to retrieve the results based on the search field you completed.

You may search within the results modifying the above fields and then click on Find

Wallet Transactions summary page

Advanced Search

Additional criteria can be found in the advanced search by clicking on the arrow next to the Find button. Those criteria include the following:

Created By: The user that created the Wallet Transaction
Created By Unit: The unit of the user that created the Wallet Transaction
Updated By: The user that last updated the Wallet Transaction
Updated by Unit: The unit of the user that last updated the Wallet Transaction
Date Created: The date the Wallet Transaction was created
Date Last Updated: The date the account was last Wallet Transaction

Click on Find to retrieve the results based on the search field you completed.

You may search within the results modifying the above fields and then click on Find

Setting your own criteria

Not enough criteria for your business needs? That's not a problem. You can select your own criteria through a rich list of available criteria, designed to meet any industry's need. You will find those criteria in the Available Filters & Advanced Filters section of the Summary Page Settings, in four simple steps:

Click on the Preferences button in the Summary Page
Go to Filters or Advanced Filters section
Select the criteria that should be available on you summary page

Wallet Transaction Preferences

Going through the search results

Taking a glimpse

After each search, you will come across with the most important Wallet Transactions information, which becomes available to you with just a quick look at the results.

Number:An auto generated number that uniquely identifies each wallet transaction
Type:The wallet transaction type, which determines the nature of each wallet transaction, based on the wallet transaction type classification. The supported wallet transaction type classifications are the following:
- Credit
- Debit
- Reimburse
- Void
Wallet:The related wallet
Amount:The total amount of the wallet transaction
Extra Added Amount: Extra added amount that will affect the wallet balance on crediting the wallet, but will not be taken into consideration during various processes such as reimbursing the wallet or invoicing the related accounts receivable. This information is applicable only for credit wallet transactions
Voided by Wallet Transaction:The wallet transaction that voided a debit, credit or reimburse wallet transaction
Allotments:A wallet transaction allotment is used to identify restrictions on how the wallet available amount, generated by wallet credit transactions, can be consumed. This information is available only for credit wallet transactions. Wallet transaction allotments consist of the following:
- Allotment Amount
- Consumption Validity Date (The date
- Set of Conditions
  This information matches the information which is kept in wallet allotments
Products:Wallet products are used to track the amount per product that the wallet was credited or debited as part of a wallet transaction. Multiple products can be shown on each wallet transaction.

Wallet Transactions Summary Records

Digging for more

Soon after taking a glimpse at the result, you will probably need to look for more information. Well, CRM.COM Software is designed for that! Use the multilevel drill down menus to check additional Wallet Transactions information such as:

Allotments:
- Debit Wallet Transactions:
  Provides information related to the product that has been billed and the respective amount
  - Amount: The amount of money used
  - Product Conditions: Will include the product that has been billed
- Credit Wallet Transactions:
  Provides information related to restrictions on how the specific amount can be used for. Restrictions are not mandatory, i.e. A credit wallet transaction may be used freely with no restrictions/conditions
  - Amount: The amount of money used for the specific condition group
  - Validity Date: The last date by which that amount of money can be used
  - Time conditions:
    - From: Time within a day from which the money can be used. i.e. From 8:00
    - To: Time within a day to which the money can be used. i.e. To: 18:00
  - Product Conditions
    - Product: A specific product which the money can be used for
    - Product Type: A specific product type which the money can be used for. i.e. any product that has the specific Product type
  - Unit Conditions
    - Units that are allowed to spend the amount of money. These can either be Units or Groups
  - Date Conditions
    - Day(s) of the week: Specific days within the week that the money can be spent
Products:
- Credit Wallet Transactions:
  The Products drilldown contains no information for Credit Wallet Transactions, as information related to products that can consume the amount is found in the Allotments>Product Conditions
- Debit Wallet Transactions:
  The Product(s) which has/have consumed the amount of the transaction
  - Code: The product Code

You could further use the expand section at the end for even more information such as the related log information.

Making your search results more meaningful

Are the search results too basic for your business needs? It is up to you to make them more meaningful and up to CRM.COM to provide you the tools to do so. You can add more information to your test results through the summary page setting, through the Summary Page Settings, following three simple steps:

Click on the Preferences button in the Summary Page
Go to the Summary Fields sections
Select the fields that should be visible in your search results by adding from Available Columns to Summary

Summary records Update

Viewing a Wallet Transactions

Having a first look

Wallet Transactions are divided in various sections is divided in various sections . providing semantic meaning to each and every piece of information that you are accessing. Those sections include the following:

Main Information: This Section provides information such as the wallet the type of the transaction the amount e.t.c
Log Information: This section provides log information such as when the Wallet Transaction was created or last updated and by which user.
Allotments: Provides information related to restrictions on how the specific amount can be used for Credit Wallet Transactions
- Credit Wallet Transactions: Provides information related to restrictions on how the specific amount can be used for
- Debit Wallet Transactions:Tab is not available for Debit Wallet Transactions
Products:Provides information related to the products and the amount that has been spend for each product
- Credit Wallet Transactions: No information available
- Debit Wallet Transactions: Provides the products and the amount that has been spend for each product

Getting down to details

Soon after having a first look, you will probably need to pull your sleeves up and get down to details. CRM.COM Software is designed to provide the ability to view as much information as possible within the same screen, but in the same way making it easy for you to navigate through them and quickly get to the information that you are looking for. This is achieved by navigating through the various semantic sections provided by the data entry screen. Those sections include the following:

Main Information:

Wallet:The related wallet
Type:The wallet transaction type, which determines the nature of each wallet transaction, based on the wallet transaction type classification. Possible classifications are the following, however the Type is custom and can have any name
- Credit
- Debit
- Reimburse
- Void
Amount:The total amount of the wallet transaction
Extra Added Amount:An extra added amount that will affect the wallet balance on crediting the wallet. This amount is not taken into consideration during various processes such as reimbursing the wallet or invoicing the related accounts receivable. This information is applicable only for credit wallet transactions
Shared Notes:Notes for the wallet transaction, which include the user and the time that the note was taken
Life Cycle State:The life cycle state of the wallet transaction that can be:
- Effective
- voided
Voided by: The wallet transaction that voided a debit, credit or reimburse wallet transaction

Log Information

Created By User: The user that created the Wallet Transaction
Updated By User: The user that last updated the Wallet Transaction
Created by Unit: The Unit of the user that created the Wallet Transaction
Updated by Unit: The Unit of the user that last updated the Wallet Transaction
Created On: The date the Wallet Transaction was created
Updated On: The date the Wallet Transaction was last updated
Process Name: The process that created the wallet transaction (for example manually, execution of prepaid billing run, payment posting etc)
Entity Name: The name of the entity that caused the creation of the wallet transaction (for example payment, subscription action, prepaid billing run, Rewards Award Transaction, Reward Spend TRansaction etc)
Entity Value: The value of the entity that caused the creation of the wallet transaction

Allotments

Credit Wallet Transactions

Amount: The amount available per Allotment
Validity Date:The last date by which that amount of money can be used
Conditions: Provides information related to restrictions on how the specific amount can be used for

Credit Wallet Transactions Allotment Tab

Products

Debit Wallet Transactions

The product(s) the money was consumed for

Products that consumed the amount

Related Areas

Page:

Creating Wallets - R5&R6 — Learn how to manually or automatically create a Wallet used in Prepaid Subscriptions
Page:

Modifying Wallets - R5&R6 — Navigate to Wallet and learn how to update and cancel an existing Wallet.
Page:

Creating Wallet Transactions - R5&R6 — Learn how Wallet Transactions can be created
Page:

Creating Automatic Wallet Transactions - R5&R6 — Learn how to Automatic (created by the system with no user intervention) Wallet Transactions are created
Page:

Creating Manual Wallet Transactions - R5&R6 — Learn how to create Wallet Transactions manually
Page:

Configuring Wallet Definitions - R5&R6 — Learn how you can configure Wallet Definitions.
Page:

Configuring Wallet Transaction Types - R5&R6 — Learn how you can configure Wallet Transaction Types.
Page:

Viewing Wallets - R5&R6 — Navigate to Wallets and view existing Wallets.
Page:

Modifying Wallet Transactions - R5&R6 — Navigate to Wallet Transaction and learn how to Void a Wallet Transaction
Page:

Viewing Wallet Transactions - R5&R6 — Navigate to Wallet Transactions and view existing Wallet Transactions
Page:

Working with Wallet Transaction Allotments - R5&R6 — Find out what are Wallet Transaction Allotments and how they work in CRM.COM.
Page:

Calculating Wallet Estimated Consumption - R5&R6 — Find out how consumption related values are being calculated.
Page:

Calculating Wallet Balance - R5&R6 — Find out how wallet balance and wallet allotment balance is calculated.

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