What does this section cover?

What is Wallet Consumption?

Wallets have funds that can be used for paying off services used in Prepaid Subscriptions. Using the products on a subscription and the price of the product as defined in the related /wiki/spaces/V4Manual/pages/9833458, CRM.COM provides a brief estimation on the remaining amount of time left till the amount left in the wallet will be completely consumed.
In addition a more elaborate calculation is done on the product level, providing the remaining amount that can be used for specific products. The values are being calculated by the Prepaid Billing Run carried out for Prepaid Subscriptions.

Read on to find out the exact information provided.

Consumption Estimation on Wallet Level

The values related to the consumption are only applicable on effective Wallets. On the Wallet Level the following values are provided:

Estimated Consumption Days:The number of days left until the whole wallet amount will be consumed
Estimated Consumption Date: An estimation of the date on which the whole wallet amount will be consumed
Estimated Consumption As of Date: The latest date that the estimation was performed (which is equal to the date that the last Billing Run for Prepaid was executed)

Consumption Estimation on Product Level

This process is performed during the prepaid billing run execution, and is applicable only on effective wallets. The following values are calculated and are available to you via the Wallets page

Estimated Consumption Days: An estimation on the number of days left until the whole wallet amount allotted for the specified product will be consumed
Estimated Consumption Date: An estimation of the date on which the whole wallet amount allotted for the specified product will be consumed
Estimated Consumption As of Date: The latest date that the estimation was performed

Processing

The process for calculating the remaining consumption period both per subscription and per product its automatically executed at the end of the Prepaid Billing Run execution.

Once BR (Billing Run) is executed the remaining amount on the Wallet and the remaining product allotted amount is calculated.
The cost of the product is then calculated per day using the price provided on the respective Price Plan
- If more than one products exist then the sum of all the products will be calculated
- i.e.
  - Product Allotted = Cost per Product per day
  - Wallet = Sum of (Cost per Product per day)
Remaining consumption days (Wallet) = Remaining Balance / Sum of (Cost per Product per Day)
Remaining consumption days (Product) = Remaining Allotted Amount / Cost per Product per Day

Consumption Amount Calculation for long periods

If the remaining consumption amount covers more than the next 6 months then the estimation may not be as precise.
If the remaining consumption amount covers more than the next 3 years then the estimation will not be able to retrieve any results.

Calculation of Daily Rate of Products

If the UOT of a product in the /wiki/spaces/V4Manual/pages/9833424 is not set to Daily , then according for which month the calculation is made, the daily rate will vary. See the example below.

Product	Price	UOT
Gold	31	MONTHLY

	January (31 Days)	February (28 Days)	April (30 days)
Daily Rate Estimation	31/31 = 1	31/28 = 1.11	31/30 = 1.03

Calculation of wallet estimated consumption for prepaid subscriptions

Company ZX provides its customers with Prepaid Subscriptions. This means that the customers pay up front for the services that they would like to be viewing. Once the amount they have paid is out then the services are automatically disconnected. The credited amount can be allotted on specific products that they have on their subscription. Customers often call in order to find out how much money is left in their account and when their subscription will be disconnected.

Case 1

Customer has paid 300 and he has 2 products on his subscription. Sports HD and Kids HD. Customer is subscribed to normal Price Plan with the following prices:

Kids HD: 20 per month

Sports HD: 30 per month

CRM.COM Solution

Customers with Prepaid Subscriptions will have both an Accounts Receivable as well as a Wallet. The wallet will hold the amount of money that the customer has paid upfront in order to use it for his prepaid subscription.

Once the background process is executed the following information will be populated.
Current Date: 01.06

Wallet

Estimated Consumption Days:6 months
Estimated Consumption Date: 01.12
Estimated Consumption As of Date: 01.06
Balance: 300

Per Product

Sports HD
- Estimated Consumption Days:
- Estimated Consumption Date: 01.12
- Estimated Consumption As of Date: 01.06
Kids HD
- Estimated Consumption Days:
- Estimated Consumption Date: 01.12
- Estimated Consumption As of Date: 01.06

Related Areas

Page:

Creating Wallets - R5&R6 — Learn how to manually or automatically create a Wallet used in Prepaid Subscriptions
Page:

Modifying Wallets - R5&R6 — Navigate to Wallet and learn how to update and cancel an existing Wallet.
Page:

Creating Wallet Transactions - R5&R6 — Learn how Wallet Transactions can be created
Page:

Creating Automatic Wallet Transactions - R5&R6 — Learn how to Automatic (created by the system with no user intervention) Wallet Transactions are created
Page:

Creating Manual Wallet Transactions - R5&R6 — Learn how to create Wallet Transactions manually
Page:

Configuring Wallet Definitions - R5&R6 — Learn how you can configure Wallet Definitions.
Page:

Configuring Wallet Transaction Types - R5&R6 — Learn how you can configure Wallet Transaction Types.
Page:

Viewing Wallets - R5&R6 — Navigate to Wallets and view existing Wallets.
Page:

Modifying Wallet Transactions - R5&R6 — Navigate to Wallet Transaction and learn how to Void a Wallet Transaction
Page:

Viewing Wallet Transactions - R5&R6 — Navigate to Wallet Transactions and view existing Wallet Transactions
Page:

Working with Wallet Transaction Allotments - R5&R6 — Find out what are Wallet Transaction Allotments and how they work in CRM.COM.
Page:

Calculating Wallet Estimated Consumption - R5&R6 — Find out how consumption related values are being calculated.
Page:

Calculating Wallet Balance - R5&R6 — Find out how wallet balance and wallet allotment balance is calculated.

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