5.8.0.0

Release CRM.COM 5.8.0.0 includes the following features, enhancements & bug fixes:

Issue key	Summary	Description	Issue Type	Components
V5-7879	Issue when calculating discount amounts during ordering	Promotion to give a 100% discount to expense service is applied. Discount amount including tax seems to be calculated by considering the product’s price is tax exclusive Expense costs 35R 100% discount applied disoucnt inc. tax is 40.25 (i.e. 35 plus 15% VAT) eventually the order’s total and discount are returned 40.25.	Bug	ACCOUNTS
V5-7876	Unhandled error in Contact statement	The contact statement throws an unhandled error (500) when retrieving the statement and its details.	Bug	ACCOUNTS
V5-7327	Capture creator information for Financial Transactions	Capture the user or process that created each financial transaction (payment, invoice, credit note, payout and refund), and add a communication tag so this information can be included in printed and emailed outputs.	Improvement	ACCOUNTS
V5-7944	Ability to add notes on cancelling a Purchase Event and on Ad-hoc Returns	Ability to add notes when cancelling a Purchase Event and when performing Ad-hoc Returns.	Improvement	ANALYTICS
V5-7794	New Payment Gateway Integration: Digital Pound	New payment gateway integration enabling the Bank of England Digital Pound (a central bank digital currency). Operators enable it per organisation; contacts under an enabled organisation are automatically issued a Digital Pound account, and can check their balance through self-service.	New Feature	BUSINESS NETWORK
V5-7870	Log External Communications	Ability to log communications sent outside CRM.COM, so a business can track every communication sent to a contact, regardless of the sending platform. Logged communications act as a single source of truth for analytics and let contacts view their full communication history in the self-service front-end.	Improvement	COMMUNICATIONS
V5-8012	Issue when changing a termed transfer's settings	When a termed transfer is changed from a specific day of the month to a specific day of the week, both options are incorrectly retained instead of replacing the original one.	Bug	CONTACTS
V5-8009	Issue when resending a community invitation	Resending a community invitation fails with a validation error. Scenario: contact A (already a member of contact Y's community, with a service assigned to them by Y) is invited to contact X's community. When X resends the invitation, a validation error incorrectly states that the existing relation cannot be removed because A has a service assigned.	Bug	CONTACTS
V5-7991	Cannot search for a contact using the device's serial number	A contact can’t be found when searching by their device's serial number.	Bug	CONTACTS
V5-7953	When removing a community member, termed transfers are not removed	1) When a community member is removed, their termed transfers (and other member relations, benefits, etc.) are not removed; these should be removed both when the owner removes the member and when the member leaves. 2) Clearing the auto top-up settings via self-service is not applied.	Bug	CONTACTS
V5-7894	Unhandled error when exporting contact statement	The contact statement export action throws an unhandled error. Applies to both the back-office and self-service Web APIs; the print and email statement actions should also be verified.	Bug	CONTACTS
V5-7860	Searching contacts based on their device's serial number issue	Searching for contacts by their device's serial number returns no results when the device was created during order progression.	Bug	CONTACTS
V5-7784	Ability to re-activate a contact's terminated account	When a back-end user manually terminates a contact’s account, they must choose the reason from one of two (hardcoded) options - due to: Inactivity Fraud If the contact’s account has been terminated due to inactivity, it can be reactivated either by a user (back-end) or the contact (app/portal). If the contact’s account has been terminated due to fraud Neither the user nor the contact can re-activate the account.	Improvement	CONTACTS
V5-5075	Ability to segment and view Contacts analytics based on their payment methods	Ability to segment contacts based on their payment method types. Ability to filter the Contacts Summary report using the primary payment method of a specific type.	Improvement	CONTACTS
V5-7845	Smart Availability and contact substitution preferences	Ability for a self-service contact to set their own substitution preferences when ordering, used by Smart Availability.	Improvement	ORDERS
V5-6754	Ability to support multiple barcodes per product	Ability for a business to maintain a single SKU per product while also using one or more barcodes as alternative identifiers, so a purchase submitted under any of those barcodes still resolves to the correct product.	Improvement	PRODUCT CATALOGUE
V5-7959	Issue when viewing the User Roles of a Merchant	A business user masquerading as a merchant receives an unhandled error when viewing the merchant's automatically created Owner user role.	Bug	SECURITY AND USERS
V5-7884	Enhanced OIDC settings for users	Enhanced OIDC authentication settings for users.	Improvement	SECURITY AND USERS
V5-8007	Web API issue when listing distinct SKUs per subscription	When listing distinct SKUs per subscription, the Web API must exclude non-churned services (cancelled, swapped, regretted)	Bug	SUBSCRIPTIONS
V5-8002	Enhanced Irdeto KMS Web Services Provider	Enhance Irdeto KMS Web Services Provisioning provider: New device command 'Force Channel Rescan' “Force Frequency Change” device command to be renamed to ‘Force Channel Change’ Force Channel Change enhanced with parameters defined by the user	Improvement	SUBSCRIPTIONS
V5-7987	Ability to analyse the invoicing details per subscription service	Ability to analyse invoicing details for each subscription service.	Improvement	SUBSCRIPTIONS
V5-7897	Device commands issues for Amdocs ConnectX	SIM activation / eSIM download When triggered through the backend UI (service commands), the modal shows required parameter “subscription id” The required parameter is the subscription service’s id AND Is there a way to forward this information to the plugin rather than the user manually entering it?	Bug	SUBSCRIPTIONS
V5-7885	Ability to preview bill for upcoming billing period at the time of a termed service ordering	Ability to preview the bill for the upcoming billing period at the time of ordering a termed service.	Improvement	SUBSCRIPTIONS
V5-7861	Provisioning provider actions not available for services	Provisioning provider actions are not available for services. The List Services Web API was enhanced to also return the integrations of a termed service's recurring one-time services, but the SIM activation action is still not available in the backend UI.	Bug	SUBSCRIPTIONS
V5-7736	Ordering flexible bundles issues	Order a flex bundle for a specific device type - UI issue Select the components, then select 2 out of the 3 device types > the service’s qty is not set to 2 (as when ordering flat termed services i.e. the qty of the selected device types determines the qty of the multiline services). On checkout, the 2 bundles are displayed correctly, BUT there’s a badge “requested 2” The selected components appear twice per bundle Order 2 flex bundles with different components At check-out, all components of both bundles are displayed Scheduled changes Select one of the 2 flex bundles and schedule an upgrade (upgrade one of the components) After the action is scheduled, the “to be added” component appears in the list of components of this bundle Check CRM.COM, bundle product missing from the related component line	Bug	SUBSCRIPTIONS
V5-7656	Provide the ability to view distributions for a termed service extended by one time services	A termed service is extended by a number of one-time services It should be possible to view the device on which the termed service is enabled on. The termed service is not enabled on a device, but its one-time services are e.g. 5GB Unlimited enabled on SIM 12345 or BYOP enabled on SIM 12345 It should be possible to view the termed service for which a device is enabled on > the device is enabled on one-time services that extend the termed one SIM enabled on 5GB Unlimited/BYOP	Bug	SUBSCRIPTIONS
V5-7986	Issue when accessing the logs of an integration	When viewing or searching the logs of a custom Payment Gateway or Provisioning Provider integration, the user is unexpectedly logged out due to a session timeout.	Bug	USER EXPERIENCE AND TECHNICAL
V5-7792	Enhance Automations with additional Events/Adaptors	New automations for the “Enable/Disable Service on a Device” maps to Change service distribution (event already in Mongo DB) Filters: service product, service product type, device product, device product type Adaptors: CRM.COM Webhooks CRM Communications > Contacts Expand Contact community Include CRM.COM Webhooks Remove Contact from community Include CRM.COM Webhooks/Communication to contacts filters: contact custom fields, category, sales model Update Contact community To be triggered whenever something changes on the member e.g. owner assigns usage allowance, stops sharing their wallet Adaptors: CRM.COM Webhooks Update Device (under inventory) filters: product, product type, custom fields adaptors: Webhooks	Improvement	Utilities
V5-7995	Ability to create wallet journal entries with commerce pool conditions and dates	Ability to create wallet journal entries with commerce pool conditions and dates Specify validity period (that overrides the commerce pool’s validity period, when not set it inherits the validity period of the commerce pool, if specified) Specify expiration info (overrides commerce pool’s expiration settings) In both cases, the specified dates must conform to the commerce pool’s information	Improvement	WALLET
V5-8019	Application Settings - Configuration of disabling registration	Ability to configure the contact registration flow (including disabling registration) from Application Settings in the back-end.	Improvement	APP & PORTAL
V5-8011	Cancelled Order should be automatically assigned under cancelled stage	When an order fails to be placed and enters the CANCELLED state, it is not automatically moved to the CANCELLED order queue stage. It should be assigned to that stage automatically.	Bug	ORDERS
V5-8005	Enhance Communication Templates	Enhance Communication Templates to support the new type of plugins.	Improvement	COMMUNICATIONS
V5-7996	Cannot deactivate users	Business users cannot be deactivated.	Bug	SECURITY & USERS
V5-7980	App configuration enhancement - optional post-registration page for extra contact details	Add support for an optional page that appears after registration, where a newly registered contact can provide additional personal details (e.g. gender, date of birth, email, phone). Whether this page appears - and which fields it collects - is configurable, so each business can choose to enable it or not.	New Feature	APP & PORTAL
V5-7978	App configuration enhancement - configuration of navigation tab as either "Offers" or "Quick Commerce"	Currently, the second tab in the consumer portal's bottom/main navigation is hardcoded as "Offers". Some businesses would prefer this slot to surface “Quick Commerce” (Ordering) instead, depending on their business model. This tab should be configurable, so the portal can be set up to show either Offers or Quick Commerce in that position.	New Feature	APP & PORTAL
V5-7963	Error with synchronisation of card token on contacts and wallet payment methods	Card token synchronisation fails between a contact's payment methods and their wallet payment methods.	Bug	WALLET
V5-7951	Wallet based subscription issue	A subscription funded by a CRM.COM wallet should be correctly identified and treated as wallet-based.	Bug	SUBSCRIPTIONS
V5-7931	Pass generic promotion issue	A promotion configured with no product offering and used by a pass type is not applied correctly.	Bug	PASSES
V5-7924	App configuration enhancement - update button and link colours	When the primary or secondary button colour is updated, automatically update the respective fields to reflect the new colour value.	Improvement	APP & PORTAL
V5-7918	Issue with communication links	An automation sends contacts a communication containing a link to download a Mobile Pass Card, but clicking the link shows an error page for some contacts. The cause is that the Contact ID placeholder in the URL is not replaced with the contact's actual ID, breaking routing.	Bug	COMMUNICATIONS
V5-7914	Extensible/customisable app	Support for an extensible / customisable consumer app.	Improvement	APP & PORTAL
V5-7904	When deleting an organisation - user organisations are not deleted from Master Cluster	When an organisation user is deleted, their organisations are not deleted from the Master Cluster.	Bug	USER EXPERIENCE AND TECHNICAL
V5-7838	Import utility improvements for products and contacts	Product Import Utility Allow mapping of translated values during product import for: Product name Product description Translation fields should map to the corresponding configured business languages Only configured business languages should be permitted for translation imports Contact Import Utility Allow two new fields to be imported: Date of birth (dd/mm/yyyy) Gender	Improvement	UTILITIES
V5-7795	Ability to create communication plan and send sms based on templates (WhatsApp)	Ability to create a communication plan and send SMS based on templates, adding support for one-way WhatsApp communications.	New Feature	COMMUNICATIONS