5.7.3.11
CRM.COM release 5.7.3.11 includes, among other updates, the following features, enhancements & bug fixes:
Issue key | Summary | Description | Issue Type | Components |
V5-4926 | Ability to integrate with an online Taxation service | Ability to integrate with an online Taxation service; Avalara | New Feature | ACCOUNTS |
V5-6970 | Prevent ‘Stock in’ warehouse transactions with duplicate products | Each 'stock in' transaction includes a set of products to be stocked in. Each product should be specified once with a quantity (and serial numbers for traceable goods). Currently, the same product can be added twice in the UI causing issues:
| Bug | INVENTORY |
V5-6919 | Deferred Pick ups for Device Orders | Enable the business to sell traceable physical goods through orders that can be invoiced and paid upfront, with the serial number selected and linked to the order at the time of fulfilment. | Improvement | INVENTORY |
V5-7059 | Order total cost does not match the amount due on placing the order | Order total cost does not match the amount due on placing the order. Contact has 0 credit limit, no payment method, no account credit and no wallet funds - so the order was automatically cancelled. | Bug | ORDERS |
V5-7058 | Wrong amount requested for automatic top-up resulting in Order cancellation | The order and its invoice were cancelled at the time of placement because the requested automatic top-up amount was less than the order’s cost. As a result, the credit limit was exceeded, leading to the order’s cancellation. | Bug | ORDERS |
V5-7018 | Ability to add image in Order Catalogue Categories | Ability to add image in an Order Catalogue’s Categories/Sub-categories to be utilised in front-end systems. | Improvement | ORDERS |
V5-6766 | Unhandled error when updating an order through Update Order API | Error 500 thrown when trying to update order stage and order custom fields in one call using Update Order API. | Bug | ORDERS |
V5-7016 | Product in/out of contract pricing not applied | Product in/out of contract pricing not applied during order estimates. | Bug | PRODUCT CATALOGUE |
V5-6995 | Dispatch item fails for traceable item that was marked as a modifier in a composite | Dispatch item fails for traceable item that was marked as a modifier in a composite. On ‘stock out’ of the traceable modifier, the validation says that there’s no order item for that product. Also correct the validation message. It include the product’s identifier, but should be the products name/SKU. | Bug | PRODUCT CATALOGUE |
V5-6882 | Issue when evaluating Promotion basket items | Promotion is set up to give an X% discount on the order fee when the order includes a termed service. For example, order termed service Y and get 5% off on the delivery fee (fee charged as part of the order). The discount is not applied, possibly due to order splitting and service delivery estimation in order estimates. Same issue exists when contact gets a discount on traceable physical goods if they order a specific service e.g. subscribe to service Y and get the required routers with 100% discount (free). | Bug | PRODUCT CATALOGUE |
V5-6559 | Usability enhancement when setting up Product accessibility options | Usability enhancement when setting up Product accessibility options
| Improvement | PRODUCT CATALOGUE |
V5-7011 | Ability for a backend user to change a contact's Reward Tier | Ability for a backend user to manually change a contact's Reward Tier. | Improvement | REWARDS CORE |
V5-7034 | Enhanced award conditions for Products Discount reward offer | For awards based on ‘Amount/Purchased Quantity,’ add a ‘Targeted Products’ option that uses the products from the ‘Target Conditions’ tab, so users don’t have to reselect them individually. | Improvement | REWARDS OFFERS |
V5-7031 | Monetary Discount reward offer enhanced to exclude products | The Monetary Discount reward offer includes a new option under the ‘Transactions’ tab, whereby users can specify products to be excluded from the reward offer. | Improvement | REWARDS OFFERS |
V5-6979 | Scheduled deactivation cannot be submitted due to grace period | Subscription is in grace that ends on 1 AUG. On 29 JUL, a deactivation is submitted to be scheduled on 1 AUG but action cannot be submitted due to grace (validation says that deactivation cannot be performed while subscription is in grace). | Bug | SUBSCRIPTIONS |
V5-6956 | Product Dependencies issues |
| Bug | SUBSCRIPTIONS |
V5-6850 | Customer billed twice for the same billing cycle | Customer billed twice (2 different invoices) for the same services and billing cycle. So two payments were also posted. | Bug | SUBSCRIPTIONS |
V5-6844 | Issue when applying event-based charges during trial | Event-based charges to be applied on initiating a service. The service is added as a trial on a subscription BUT it's upgraded/downgraded to another service during the trial period. This results in removing the fee. Process to be enhanced so as to check whether to keep the fee or not for the new service i.e. if the service is removed due to a change AND the new service to be added is also applicable for the same fee, then keep the fee (provided it's related to the initiation event). | Bug | SUBSCRIPTIONS |
V5-2540 | Promotion Passes for Subscriptions that unlock a Promotion | Ability for the business to issue Promotion Passes that unlock a Promotion when contact redeems the pass in order to apply a termed discount to subscribers. | Improvement | SUBSCRIPTIONS |
V5-7040 | Ability to filter contacts by category in Automations | Offer the ability to filter by Contact Category when creating an Automation using trigger events:
| Improvement | UTILITIES |
V5-7028 | Issue with missing custom fields and automations communications | When creating an automation using the trigger event ‘New Service Request’ and selecting the action to send a communication to the contact:
Behaviour differs for ‘Update Service Request’, i.e. contact custom field communication tags are not listed but can be retrieved when you start typing the names. Review and verify the behaviour of all Service Request automation trigger events to ensure consistency in how custom field communication tags are listed and retrieved for both contact and user communications. | Bug | UTILITIES |
V5-7003 | Enhance Financial Transactions with link to related entity | Enhance Financial Transactions to include a link of the related entity that the Financial Transaction was created for. | Bug | USER EXPERIENCE AND TECHNICAL |
V5-7045 | Saudi Arabian currency code changed | Change the currency code from SAR to ﷼. |
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V5-6936 | Issue when searching phone numbers with leading 0s | Issue when searching phone numbers with leading 0s |
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