5.7.3.6

5.7.3.6

CRM.COM release 5.7.3.6 includes the following features, enhancements & bug fixes:

 

Issue key

Summary

Description

Issue Type

Components

V5-6545

Unhandled error when creating a Payment with ext. reference longer than 128 characters

Unhandled error when creating a Payment with ext. reference longer than 128 characters. Throw a warning message instead.

Bug

ACCOUNTS

V5-6543

Ability to optionally include allocated invoices when listing Payments

Ability to optionally include allocated invoices when listing Payments. List Payments API changes.

Improvement

ACCOUNTS

V5-6516

Issue when verifying registration with OTP due to phone number's dial code

The dial code was for a UK number but could not be verified using OTP due to error.

Bug

CONTACTS

V5-6427

Issue when specifying a phone number of Trinidad & Tobago

Issue when specifying a Trinidad & Tobago phone number. The country’s dial code is also expected to be included as part of the phone number, which is wrong.

Bug

CONTACTS

V5-6398

Ability to segment contacts based on their scheduled actions

Ability to segment contacts based on their scheduled actions such as downgrades, paused periods (start, end) and cancellations so as to notify them for their upcoming actions.

Improvement

CONTACTS

V5-6503

Searching for  Lead USING A custom field doesn't work

User cannot filter leads based on a custom field value in Leads summary screen

Bug

LEADS

V5-6556

UI Issue when searching for prices of a product and no results are returned

A product with multiple prices exits, and a user tries to search for an advanced contact price. The search returns 0 results, i.e. there’s no price for the contact BUT the “will this service be billed” appears in the UI and it is also editable. This switchery must only appear if the product has no price whatsoever, and not when there’s no price after a search.

In addition, check whether we can show the selected filter and its value after performing a search (maybe we supported this in the past?)

Bug

PRODUCT CATALOGUE

V5-6434

Usability issue when deleting a product

When deleting a product, then throw an info message that the Product is being deleted (as it takes some time to delete). Currently, after selecting the Delete action, there’s no info message displayed, which is confusing, and there’s no screen change. Once deletion completes, navigate the user back to the summary screen if possible.

Bug

PRODUCT CATALOGUE

V5-6530

Unhandled error when creating a Service Request with a charge

Unhandled error when creating a Service Request with a charge and the product to be charged does not have a price.

Bug

SERVICE REQUESTS

V5-6518

Subscribers with billing day 30th not billed for February 

Subscribers with billing day 30th are not billed for February. They were billed until 31/1 and then from 31/1 to 28/2

Bug

SUBSCRIPTIONS

V5-6368

Ability to provide Variable Discounts through Promotions

Ability to set up a Promotion that applies Variable Discounts, i.e. discounts that vary over multiple periods within a service’s lifetime. Subscribers benefit from a discount amount that changes progressively over time and across the predefined periods.

New Feature

SUBSCRIPTIONS

V5-6316

Enhanced Subscriptions Analytics

Enhanced Subscriptions Analytics throughout CRM.COM, including Dashboards, Reports and Insights

Improvement

SUBSCRIPTIONS

V5-6568

Financial Events screen - missing event from the filtering options  

The ‘Wallet Balance Expiration’ event is missing from the Financial Events screen filter option.

Bug

USER EXPERIENCE AND TECHNICAL

V5-6500

UI/UX Issues

UI/UX Issues

Bug

USER EXPERIENCE AND TECHNICAL

V5-6335

Ability to automatically apply a Grace Period to a Segment on payment failure

Ability to automatically apply a Grace Period to a Segment on payment failure through Automations. The Automation is triggered whenever a subscriber’s payment fails, therefore instead of deactivating the subscription, a grace period is applied. In addition, the Automation can be set up with a Segment as a filter.

Improvement

USER EXPERIENCE AND TECHNICAL

V5-6571

New backoffice API to verify a contact's existance

New API - GET /backoffice/v2/contacts/verify

New Feature

CONTACTS

V5-6563

Subscription invoicing rounding issue

When a 100% discount is applied to an invoice, rounding is not calculated correctly, resulting in an invoice with minor charges.

Bug

SUBSCRIPTIONS

V5-6531

Explicit Contact fees issue when changing fee

When editing explicit contact fees, the new values are added, and the previous is not deleted.

Bug

CONTACTS

V5-6513

InApp Communications redirection links

When creating Communications, provide the ability to include a predefined or custom link for InApp notifications that will redirect the user to a page within the app.

New Feature

COMMUNICATIONS

V5-6511

Issue with import template files

The template CSV file for imports has an unnamed column which causes an exception during import. 

Bug

UTILITIES