Get to know CRM.COM - A 5min Read

Get to know CRM.COM - A 5min Read

 

Who We Are

CRM.COM is a unified commerce and subscription billing platform, helping brands to monetise, retain and grow repeat customers, online and in-store.

CRM.COM is a full stack revenue system, from product catalogue and ordering to billing and eWallet-based promotions, purpose-built for growth across industries. From video, telecom, FinTech, energy retail, and hospitality, we provide a flexible platform that powers the services people use every day — whether it’s subscribing for a broadband service, paying with a digital wallet for a coffee on the go, earning fuel rewards, or booking an installation for an on-premise work at home.

CRM.COM provides everything brands need to power recurring revenue with a fully integrated suite for customer identity, eWallets, subscriptions, and B2B — all built to monetise and retain customers at scale.


What We Do

CRM.COM empowers brands to deliver differentiated value through commercial rewards and dynamic pricing, create frictionless experiences with 1-tap payments online and in-store and offer value added services like eOrdering, subscriptions, eGift and eBenefit—delighting even the most demanding customers.


Who We Help

CRM.COM is built for businesses that serve millions of customers at scale, often across multiple services, markets, or channels. We work best with:

  • Telecom operators offering mobile, fibre, and video/TV packages

  • FinTechs and banks building digital wallet ecosystems

  • Fuel and energy providers managing retail and fleet operations

  • Retailers and hospitality brands driving loyalty and repeat visits

  • Service providers selling recurring plans, appointments, and upgrades


Why Businesses Choose CRM.COM

  • Modular but unified – Start with less capability, expand as needed

  • Extensive configuration – No-code logic lets you tailor flows to your business

  • Deep industry alignment – Built-in tools for telecom, energy, finance, and more

  • Enterprise-ready – Proven across high-volume, high-transaction environments


Where We Fit

CRM.COM replaces the need for multiple tools stitched together. Instead of juggling a billing engine, loyalty platform, order system, and customer database — you get one platform that does it all, beautifully connected.

The CRM.COM platform empowers brands to streamline payments and transactions, build recurring revenue, foster customer loyalty and drive meaningful interactions—all within a unified platform designed for scale.


In Short

If your business depends on recurring revenue, repeat engagement, or digital transactions — CRM.COM helps you:

  • Sell more

  • Reward better

  • Bill smarter

  • Grow faster

All via a single platform.


Want to See It in Action?

Request a Demo