The identifier of the physical good related with the requested subscription physical good. The allowed physical good product identifier fields are the following:
installed_item
(mandatory based on conditions)
Installed Item Identifier
The identifier of the installed item which is requested to be swapped with another installed item. This is applicable and mandatory only if the job type fulfillment scope is set to Swap Subscription Installed Items. The allowed installed item identifier fields are the following:
Available from CRM.COM R9.0.0
quantity (optional)
Number
The quantity of the requested subscription physical good. If not specified then it is set to 1
warranty_coverage_reason
(mandatory based on conditions)
Warranty Coverage Reason Identifier
The Warranty Coverage Reason which indicates if the requested to be swapped subscription installed item's warranty will eventually cover the replacement or not. This is applicable and mandatory in Swap Subscription Installed Items jobs and only if the requested to be swapped installed item is still under warranty.