What does this section cover?
What are Deactivate Unsettled Subscriptions Runs?
This process is used to retrieve unsettled subscriptions (i.e. subscriptions that have open/unsettled bills), in order to deactivate them. The process can only be applied on “Effective” subscriptions having at least one subscription service in state “Effective”.
Once completed all the subscription services of the subscriptions included are deactivated. Each deactivated subscription service is set to life cycle state “Not Effective” and each deactivated subscription is set to life cycle state “Not Effective", by applying Deactivate Subscription actions.
Creating, Editing & Deleting Validations & Restrictions
Action | Validations | Restrictions | Additional Information |
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Create |
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Edit |
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Delete |
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Deactivate Unsettled Subscriptions Run attributes
Name | Description |
---|---|
Name* | The name of the process run definition |
Alternative code* | The alternative code of the process run definition |
Description | A description of the process run definition |
Life cycle state | The life cycle state of the process run definition. The supported values are effective and not effective. Only effective process run definitions can be used |
Unified Code | An auto generated code which is used to group the various instances of the process run definitions |
Version | An auto generated number which is used to specify the version of each process run definition. New process run definition versions are created each time they are edited, if they are already been used by any process runs |
Subscription Action Type | The action type that will be used to classify each Deactivate Subscription action that will be applied |
Subscription Sub Action Type | The action type that will be used to classify each Deactivate Subscription action that will be applied |
Scheduling Settings | Determines when the process run definition should be applied. Process run definitions can be applied ad hoc or on a recurring basis. Made up from the 4 standard Processes |
Throttling Settings | It determines the maximum number of processed records that should be affected per each run and the interval between each iteration. This is available only if the repeat and advanced repeat options are selected. Throttling settings include the following
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Subscription Criteria | |
Subscription Types | A selection of subscription types. Only subscriptions of that type will be retrieved for processing |
Price Plans | A selection of price plan. Only subscriptions having effective billing terms with one of the selected price plan will be retrieved for processing. If no price plans are specified then all price plans are considered as applicable |
Binding State | A selection of binding states which includes three options, any, in binding and out of binding. Only subscriptions having effective billing terms with binding states equal to the selected stated will be retrieved for processing |
Binding Periods | A selection of binding periods. Only subscriptions having effective billing terms in binding, having one of the selected binding will be retrieved for processing. If no binding periods are specified then all binding periods are considered as applicable. Specifying binding periods is not allowed if the binding state option is set to any or out of binding |
Billing Frequencies | A selection of billing frequencies. Only subscriptions having effective billing terms with one of the selected billing frequencies will be retrieved for processing. If no billing frequencies are specified then all billing frequencies are considered as applicable |
Billing Term Schemes | A selection of billing term schemes . Only subscriptions having effective billing terms of that scheme will be retrieved for processing. If no billing term schemes are specified then all billing term schemes are considered as applicable |
Accounts Receivable Criteria | |
Accounts Receivable Classification | A selection of accounts receivable classification. Only subscriptions owned by accounts receivable classified by one of the selected classifications will be retrieved for processing |
Accounts Receivable Credit Rating | A selection of accounts receivable credit rating. Only subscriptions owned by accounts receivable classified by one of the selected credit rating will be retrieved for processing. If no credit ratings are specified then all credit ratings are considered as applicable |
Accounts Receivable Balance | The range of balance amount which is unsettled. Only subscriptions owned by accounts receivable having a balance within that range will be retrieved for processing. This amount refers to the Unsettled Amount of all invoices of the account. (Regardless of the Due Date) More Than = More than or Equal Less Than = Less than |
Accounts Receivable Outstanding Amount | The range of balance amount which is due. Only subscriptions owned by accounts receivable having a due balance within that range will be retrieved for processing. This amount refers to the Unsettled Amount of all invoices of the account which are due.
If no date is specified then the current date is considered to be the Due date, thus the system will retrieve all unsettled invoices that their due date is before current date |
Process Runs | |
Deactivation Run information | It displays all the deactivation runs which were performed based on the specific activation run definition and displays all the activation run information as described in the section below |
Configuring a "Deactivate Unsettled Subscriptions" Run tailored to your company's needs
- Navigate to BILLING > SUBSCRIPTIONS > DEACTIVATE UNSETTLED SUBSCRIPTIONS
- Either search for an existing one or from the Top Menu click on NEW
MAIN INFORMATION
Provide the following information
- Name
- Alternative Code
- Description
INPUT SETTINGS
- Subscription Action Type: Select from the drop down list, if available the subscription action that will be logged for the subscriptions to be deactivated
- Subscription Sub-Action Type: Select from the drop down list, if available the subscription sub-action that will be logged for the subscriptions to be deactivated
CRITERIA
SUBSCRIPTION CRITERIA
- Subscription Types: Click on ADD and search and select the subscription type using the search modal
- Billing Term Schemes: Click on ADD and search and select search for the billing term scheme using the search modal
- Price Plans: Click on ADD and search and select the price plan using the search modal
- Billing Frequencies: Click on ADD and select from the drop down list the required frequencies
- Binding Periods: Click on ADD and select from the drop down list the required periods
- Binding States: Check the box under the sate you would like to include
- Choose between In binding and Out of Binding
- Choose between In binding and Out of Binding
ACCOUNTS RECEIVABLE CRITERIA
- Accounts Receivable Balance:
- More Than: Provide a decimal value for the amount
- Less Than: Provide a decimal value for the amount
- Accounts Receivable Outstanding Amount:
- More Than: Provide a decimal value for the amount
- Less Than: Provide a decimal value for the amount
- Due in X days: Provide an integer value for the days
- Due X days Ago: Provide an integer value for the days
- Accounts Receivable Calssifications: Click on ADD and search and select the required classifications using the search modal
- Accounts Receivable Credit Rating: Click on ADD and select from the drop down list the required Credit Ratings
- Accounts Receivable Balance:
SCHEDULING SETTINGS
- Select from the available options according to what you would like to achieve
- RUN NOW: Will be executed once, now
- RUN ON SPECIFIC DATE/TIME: Will be executed once, at the date defined
- RUN REPEATEDLY: Will be executed, starting and ending at a defined date/time and will be repeated every X UOT where UOT can be from seconds to Years
- ADVANCED SCHEDULING: Will be executed, starting and ending at a defined date with powerful repetition options from daily to yearly
Run Now
Run On Specific Date / Time
- Start Process
- Click on the calendar select the date and time the run should start being executed.
- Once selected click on "DONE"
- Click on the calendar select the date and time the run should start being executed.
- Start Process
Run Repeatedly
- Start Process - On a Specific Date
- Click on the calendar select the date and time the run should start being executed.
- Once selected click on "DONE"
- OR Start process - After a period of time
- Provide how long after current date/time the process should begin
- Provide how long after current date/time the process should begin
- Repeat Process
- EVERY: Type a number (INTEGER)
- UOT: Select between
- Seconds
- Minutes
- Hours
- Days
- Weeks
- Months
- Years
- End Process
- Select between
- Never End
- On a specific date (define the date)
- After a period of time (define period of time)
- Select between
- Start Process - On a Specific Date
Advance Scheduling
- Start Process
- Click on the calendar select the date and time the run should start being executed.
- Once selected click on "DONE"
- Repeat Process
- Select between
- Daily : Define every how many days
- Weekly: Select specific days of the week
- Monthly:Define every how many months or on a specific day of the month
- Yearly: Define a specific date/month or a specific day of a month, such as the 1st Sunday of every January
- Select between
- End Process
- Select between
- Never End
- On a specific date (define the date)
- Select between
- Start Process
- Select from the available options according to what you would like to achieve
THROTTLING SETTINGS
- Provide the required information
- Maximum batch size
- Start again after X UOT (seconds, minutes, days)
- Provide the required information
- From the Top Menu click on SAVE
LOG INFORMATION
Log information section keeps all the logging information related to the specific record
- Basic set of information available in all entities
- Created By User: The user that created the entity
- Created By Unit: The unit of the user that created the entity
- Updated By User: The user that last updated the entity
- Updated by Unit: The unit of the user that last updated the entity
- Date Created: The date the account was entity
- Date Updated: The date the account was last entity
- Basic set of information available in all entities
Executing a Deactivate Unsettled Subscriptions Run
- Navigate to the definition
- Search for the definition you would like to execute
- Click on the number of the definition to go to the data entry page
- Confirm that SCHEDULING SETTINGS are correctly configured
- From the Actions Menu click on ACTIONS > "SUBMIT"
- The job will be submitted to the scheduler and will become available under PROCESS RUNS
- Once completed the Life Cycle State will be changed from Draft to Completed
- If the Run fails then the Life Cycle State will be updated to Failed
- Check Process Successfully and Processed with Errors for a closer look of individual results
Modifying a Deactivate Unsettled Subscriptions Run
When you edit a definition that already has completed or scheduled runs then the system will automatically update the Version of the definition, by increasing its number by 1. Essentially, the system will create a new definition and will carry over all the information and configuration, apart from the Version number.
Accessing a definition with multiple versions, you will always see the latest version, while you have the option to View configuration and Runs of Previous versions by using th "VIEW PREVIOUS VERSIONS" link found in the Main Information tab
- Click on the VIEW PREVIOUS VERSIONS link
- Search from the modal for the version you would like to see
- Select the version
- The system will now show the configuration and the process runs of the version you have selected.
- To go back to the current version click on the CURRENT VERSION link under Main Information
Deleting a Deactivate Unsettled Subscriptions Run
You are not allowed to delete Runs
Deleting a scheduled job of the specific Run
If you have scheduled (submitted) a Run by mistake or you want to change the definition before execution, you have the option to delete the current job that was sent to the scheduler, given that it has not been executed yet. i.e., Life Cycle State is still Draft.
In order to delete the job follow the steps below:
- Navigate to the definition, for which you have scheduled a job
- Click on the number of the definition to move in the data entry page
- Go to Process Runs tab
- Find the job and check the left box next to the Run
- Click on "DELETE"
- A modal will open with the job information
- Click on "DELETE"
- Click "OK" on the confirmation message
- Close the modal
The job will be removed from the Process Runs
Reading Deactivate Unsettled Subscriptions Run Logs
The following information regarding the Process Runs is available:
- Number: An auto generated number that uniquely identifies each process run.
- Version: The version of the process run's related process run definition.
- Life Cycle State: The life cycle state of the process run which can be pending, in progress or completed.
- Start Date: The date that the process run started.
- End Date: The date that the process run ended.
- Process Successfully: Drill down including the entities processed successfully.
Processed With Errors: Drill down including the entities that were not successfully processed.
Visit Understanding Subscriptions for business examples related to Deactivate Unsettled Subscriptions Runs
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