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What are Communication Centre Definitions?

Communication Centre definitions is a set of business rules used to control the behavior of Communication Centre throughout their whole life cycle.

Name	Description
Number	An auto generated number that uniquely identifies the accounts receivable definitions
Name*	The name of the definition
Alternative code*	An alternative code for the definition. On creating a new definition it defaults to the first letter of each word included in the name (in Capitals), if nothing else is specified
Description	A description for the definition
State	The state of the definition which can be active or inactive. Only one active definition can exist at any point

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The entity will be deleted given that the validations are satisfied

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Visit /wiki/spaces/WIP/pages/10010220 Communication Centre for business examples related to

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Configuring Communication Centre Definitions — Learn to configure Communication Centre Business Definitions that will determine the overall behaviour of the Communication Centre
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Using CTI — Discover how to use the Computer Telephony Integration
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Using the Communication Centre — Learn how to use Communication Centre to manage customers
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Understanding Communication Centre — Understand the usage of the Communication Centre within CRM.COM