AVAILABLE FROM CRM.COM R9
What does this section cover?
What is LDAP Integration
Using LDAP integration, CRM.COM allows you to import and manage Active Directory users via CRM.COM. In more detail, the following actions are available using LDAP integration
- Import Users from Active Directory and map to existing CRM.COM users
- Import Users from Active Directory and create them as new users in CRM.COM (Option to map them to Active Directory users or not)
- Un-map CRM.COM users from Active Directory users
- Warn users via CRM.COM for password expiration in Active Directory
- Change Active Directory password via CRM.COM
Validations & Restrictions
| Action | Validations |
|---|---|
| Any LDAP related action | In order to be able to use any of the action related to LDAP users then User Authentication Settings - Authentication Policy must be configured and set as to Authenticate using LDAP |
Follow the links below in order to check out how you can complete each of the available actions related to LDAP.
- Create new Users in CRM.COM by importing them through Active Directory
- Import users from Active Directory and map them on existing CRM.COM users
- Un-map CRM.COM users from Active Directory
- Change Active Directory password via CRM.COM
Related Areas
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Using LDAP Integration for User Management — Find out how to import, map and un-map Active Directory Users to CRM.COM Users
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