Table of Contents
Navigating to Payment Gateway Requests
FINANCE > PAYMENT GATEWAYS > GENERIC GATEWAYS > MANAGE PAYMENT GATEWAY REQUESTS
Using Payment Gateway Requests
Payment Gateway Requests are used to log the Payment Requests that were sent to Payment Gateways in order to submit a Payment or a Payment Cancellation. Payment Gateway Request consist of the following information:
- Navigate to Payment Gateway Requests and explore existing records via the Summary page.
- No changes can be done to the Requests once they are created.
View the Attributes Table below for a comprehensive description of the Payment Gateway Requests fields.
Attributes
An * indicates a field is mandatory.
Name | Description |
|---|---|
Number | An auto generated number that uniquely identifies each Payment Gateway Request |
| Payment Gateway Provider | The Payment Gateway Provider that will process the Payment Gateway Request |
| Payment Gateway Run | The Payment Gateway processing run that created the Payment Gateway Request, in case that it was created automatically |
| Accounts Receivable | The Accounts Receivable related with the Payment Gateway Request |
| Accounts Receivable Payment Preference | The Accounts Receivable Payment preference related with the Payment Gateway Request |
| Payment | The Payment that was created by CRM.COM and will be processed by the specified Payment Gateway Provider |
| Payment Cancellation | The Payment cancellation that was created by CRM.COM and will be processed by the specified Payment Gateway Provider. This information is applicable only if the Payment Gateway Provider is a "Generic Payment Gateway" Provider |
| Payment Gateway Reference Number | The Payment Gateway Request reference number as provided by the Payment Gateway. This information is set while rejecting or posting the Payment Gateway Request, so if the request is in any other Life Cycle State, the information will not be available. |
| Paid Bill | The Bill that was paid or intended to be paid. This information is available only if the Payment was created in order to settle a Bill. |
| Topped-up Wallet | The wallet that was topped-up. The Wallet information is always set even if the Payment is not created. This information is available only if the Payment was created in order to top up a Wallet. |
| Execution Date | The date that the Payment Gateway Request was posted or rejected by the Payment Gateway Provider |
| Error Code | The error code received by the Payment Gateway Provider, in case of an error |
| Error Description | The error description received by the Payment Gateway Provider, in case of an error |
| Life Cycle State | The Life Cycle State of the Payment Gateway Request which can be:
Pending or Under Processing Payment Gateway Requests can be rejected or posted either through a batch process or manually |
| Log Information | The standard set of Log Details information available in all entities |