- Created by Former user , last modified on Jul 07, 2014
You are viewing an old version of this page. View the current version.
Compare with Current View Page History
« Previous Version 13 Next »
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved activity |
| type | String | The type of the retrieved activity |
number | String | The number of the retrieved activity |
| description | String | The description of the retrieved activity |
| notes | String | The notes of the retrieved activity |
life_cycle_state | String | The life cycle state of the retrieved activity which can be PENDING, IN PROGRESS, COMPLETED |
| start_date | String | The date that the activity is created |
| estimate_completion_time | String | The time that is estimated to complete the activity, measured in minutes, hours, days, weeks, years |
| expected_completion_date | String | The date that the activity is expected to be completed |
| actual_completed_date | String | The date that the activity is actually completed |
| time_to_completion | String | The time that is left up to the expected completion date |
| time_overdue | String | The time past the expected completion date |
udf_string_1 | String | User Defined Field of type String |
udf_string_2 | String | User Defined Field of type String |
udf_string_3 | String | User Defined Field of type String |
udf_string_4 | String | User Defined Field of type String |
udf_string_5 | String | User Defined Field of type String |
udf_string_6 | String | User Defined Field of type String |
udf_string_7 | String | User Defined Field of type String |
udf_string_8 | String | User Defined Field of type String |
udf_float_1 | Float | User Defined Field of type Float |
udf_float_2 | Float | User Defined Field of type Float |
udf_float_3 | Float | User Defined Field of type Float |
udf_float_4 | Float | User Defined Field of type Float |
udf_date_1 | Date | User Defined Field of type Date |
udf_date_2 | Date | User Defined Field of type Date |
udf_date_3 | Date | User Defined Field of type Date |
udf_date_4 | Date | User Defined Field of type Date |
| assigned_to | Assign Object | The assignment information of the retrieved activity |
| activity_type | Activity type object | The type information of the retrieved activity |
| activity_status | Activity Status object | The status information of the retrieved activity |
| activity_category | Activity Category object | The categories information of the retrieved activity |
| services_to_be_provided | Services to be Provided object | The services that will be provided as part of the activity and the time that was spend on each one, measured in minutes, hours, days, weeks, months and years. |
| performed_for | Performed for object | The entities which are related with the activity and can include Subscriptions, Jobs |
Contact Information object | The contact information related with the specified activity | |
Classification object | The classification of the retrieved activity | |
| owned_by_group | Group object | The group that is owning the activity |
| privacy_level | Privacy level object | The activity privacy level |
Log Information Object | The log information related with the retrieved activity |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| user | User object | The user which is assigned with the retrieved activity |
| business_unit | Business Unit object | The business unit which is assigned with the retrieved activity Available from CRM.COM R18.0.0 |
| unit | Unit object | The unit which is assigned with the retrieved activity Deprecated from CRM.COM R18.0.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved user |
username | String | The user name of the retrieved user |
person_name | String | The full name of the retrieved user |
String | The email of the retrieved user |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
| code | String | The code of the retrieved business unit |
| unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
| parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved activity type |
name | String | The name of the retrieved activity type |
alternative_code | String | The alternative code of the retrieved activity type |
| description | String | A description of the retrieved activity type |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved activity status |
name | String | The name of the retrieved activity status |
alternative_code | String | The alternative code of the retrieved activity status |
| description | String | A description of the retrieved activity status |
| life_cycle_state | String | The life cycle state related with the retrieved activity status. The supported life cycle states are the following: PENDING, IN_PROGRESS,COMPLETED,CANCELLED |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved activity category |
| name | String | The Name of the retrieved activity category |
| code | String | The code of the retrieved activity category |
| description | String | The description of the retrieved activity category |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved activity service to be provided |
| time_spend | Time Period Object | The time that was spend on each service, measured in minutes, hours, days, weeks, months and years. |
| service | Product object | The product classified as one time service which is related with the retrieved activity service |
| resource_requests_set | Set of Resource Request Objects | The resource requests that were submitted against the retrieved activity service |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| Id | String | The ID of the product |
| code | String | The code of product |
alternative_code | String | The alternative code of product |
description | String | The description of product |
| priority_level | Integer | The priority level of the product Available from CRM.COM R12.3.0 |
| global_rate | Global Rate Object | The global rate of the retrieved product Available from CRM.COM R15.0.0 |
| product_type | Product type object | The type of the product |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved product type |
| name | String | The Name of the retrieved product type |
| alternative_code | String | The Alternative Code of the retrieved product type |
| description | String | The Description of the retrieved product type |
| classification | String | The Classification of the retrieved product type which can be SERVICES or PHYSICALGOODS |
| service_type | String | The Service Type of the retrieved product type which can be TERMED, USAGE, ONETIME or EXPENSE |
| physical_good_type | String | The physical Good Type of the retrieved product type which can be TRACEABLE or NONTRACEABLE |
| composition_method | String | The Composition Method of the retrieved product type which can be FLAT, FLEXIBLEBUNDLE or FIXEDBUNDLE |
| used_for_provisioning | Boolean | The flag shows if the retrieved product type is used for provisioning |
| udr_type | Usage Detail Record Type | The UDR type related with the product type. This is applicable only if the product type is classified as SERVICES and the service type is set to USAGE |
| meter_reading_type | Meter Reading Type | The Meter Reading type related with the product type. This is applicable only for traceable physical goods Available from CRM.COM R14.0.0 |
Referred Objects Response Data
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved usage detail record type |
| name | String | The Name of the retrieved usage detail record type |
| alternative_code | String | The Alternative Code of the retrieved usage detail record type |
| description | String | The Description of the retrieved usage detail record type |
| unit_of_measurement | String | The Unit of measurement of the retrieved usage detail record type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
| Name | Type | Description |
|---|---|---|
| Id | String | The ID of the retrieved meter reading type |
| name | String | The Name of the retrieved meter reading type |
| alternative_code | String | The Alternative Code of the retrieved meter reading type |
| classification | String | The Classification of the retrieved meter reading type |
| description | String | The Description of the retrieved meter reading type |
| unit_of_measurement | String | The Unit of measurement of the retrieved meter reading type |
Referred Objects Response Data
Name | Type | Description |
| id | String | The identifier of the Unit of measurement |
name | String | The name of the Unit of measurement |
description | String | The description of the Unit of measurement |
| alternative_code | String | The alternative code of the Unit of measurement |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved rate |
| rate_model | String | The price plan rate model which can be one of the following:
From CRM.COM R17.0.0, QUANTITYANDMATURITYBASED is renamed to QUANTITYANDPERIODBASED |
| global_base_amount | Number | The base price of the product in the Global Price Plan |
| base_rate_applied_per | String | The value for 'Base Rate Applied per' Available when the rate model is 'Quantity & Quantity Based' and it is a selection between
|
| uot | String | The 'UOT' applicable for the rate
Available for one-time services |
| time_period | Time Period Object | The period and unit of time for which the base amount is applicable for. This is available only on termed services rates. |
| uom | String | The 'UOM' applicable for the rate Available when the product type is of Usage Service Classification |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
| time_period_value | Number | The time period value |
time_period_uot | String | The time period unit of time. The supported values are the following: MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved resource request |
number | String | The number of the retrieved resource request |
| description | String | The description of the retrieved resource request |
| number_of_resources | Number | The number of required resources |
| from_date | Date | The start date and time of the period for which the resource is requested for |
| to_date | Date | The end date and time of the period for which the resource is requested for |
life_cycle_state | String | The life cycle state of the retrieved resource request which can be PENDING, ACCEPTED, REJECTED or CANCELLED |
| Unit Object | The business unit that is requested as a resource Deprecated from CRM.COM R18.0.0 | |
| Business Unit Object | The business unit that is requested as a resource Available from CRM.COM R18.0.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
| code | String | The code of the retrieved business unit |
| unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
| parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved contact information |
type | String | The type of the retrieved contact information which can be PERSON or COMPANY |
life_cycle_state | String | The lifecycle state of the retrieved contact information which can be MARKETING or FINANCIAL |
name | String | The full name of the retrieved contact information |
first_name | String | The first name of the retrieved contact information |
middle_name | String | The middle name of the retrieved contact information |
last_name | String | The last name of the retrieved contact information |
title | String | The title of the retrieved contact information |
| company_name | Sting | The company name of the retrieved contact information |
Demographics Object | The demographics information of the retrieved contact information | |
Company profile object | The company profile of the retrieve contact information |
Referred Objects Response Data
Name | Type | Description |
| gender | String | The gender of the retrieved contact information which can be MALE or FEMALE |
id_number | String | The ID number of the retrieved contact information |
| id_number_expiration_date | Date | The ID number's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
passport_number | String | The passport number of the retrieved contact information |
| passport_number_expiration_date | Date | The passport's expiration date of the retrieved contact information Available from CRM.COM R14.0.0 |
social_security_number | String | The social security number of the retrieved contact information |
Date of Birth Object | The date of birth of the retrieved contact information | |
Name Day Object | The name day of the retrieved contact information | |
Country Object | The country of residence of the retrieved contact information | |
Country Object | The ID issued country of retrieved contact information | |
Country Object | The passport issued country of retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
day | Integer | The day of the retrieved date of birth |
month | Integer | The month of the retrieved date of birth |
year | Integer | The year of the retrieved date of birth |
Name | Type | Description |
|---|---|---|
day | Integer | The day of the retrieved name day |
month | Integer | The month of the retrieved name day |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
| alternative_code | String | The alternative code of the retrieved country |
| dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
| two_character_code | String | The two character code of the retrieved country |
| three_character_code | String | The three character code of the retrieved country |
| country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved country flag |
| file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| file_name | String | The name of the file |
| file_content_url | String | The url that can be used to access the actual content of the file |
| file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
| profile_year | Number | The profile year of the retrieved contact information |
annual_turnover | Number | The annual turnover of the retrieved contact information |
established_date | Date | The established date of the retrieved contact information |
| number_of_employees | Number | The number of employees of the retrieved contact information |
| registration_number | String | The registration number of the retrieved contact information |
| vat_registration_number | String | The vat registration number of the retrieved contact information |
| vat_registered_by | String | The vat registration by of the retrieved contact information |
| vat_registration_date | Date | The vat registration date of the retrieved contact information |
| tax_reference_number | String | The tax referenece number of the retrieved contact information |
Country Object | The country of residence of the retrieved contact information | |
Industry Object | The industry of retrieved contact information | |
Industry sector Object | The sector of retrieved contact information |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
| alternative_code | String | The alternative code of the retrieved country |
| dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
| two_character_code | String | The two character code of the retrieved country |
| three_character_code | String | The three character code of the retrieved country |
| country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved country flag |
| file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| file_name | String | The name of the file |
| file_content_url | String | The url that can be used to access the actual content of the file |
| file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry |
name | String | The name of the retrieved industry |
code | String | The code of the retrieved industry |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved industry sector |
name | String | The name of the retrieved industry sector |
alternative_code | String | The alternative code of the retrieved industry sector |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved classification |
name | String | The name of the retrieved classification |
alternative_code | String | The alternative code of the retrieved classification |
From R14.2.0, the following object is applicable for CRM.COM Address Format
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved address |
type | String | The type of the retrieved address which can be HOME, BUSINESS, POBOX, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5 |
postal_code | String | The postal code of the retrieved address |
street_name | String | The street name of the retrieved address |
street_number | String | The street number of the retrieved address |
floor | Integer | The floor of the retrieved address |
apartment_number | String | The apartment number of the retrieved address |
area | String | The area of the retrieved address |
town_city | String | The town / city of the retrieved address |
district | String | The district of the retrieved address |
municipality | String | The municipality of the retrieved address |
po_box | String | The PO box of the retrieved address |
po_box_postal_code | String | The PO box postal code of the retrieved address |
care_of | String | The care of person of the retrieved address |
udf_string_1 | String | User Defined Field of type String |
udf_string_2 | String | User Defined Field of type String |
udf_string_3 | String | User Defined Field of type String |
udf_string_4 | String | User Defined Field of type String |
udf_string_5 | String | User Defined Field of type String |
udf_string_6 | String | User Defined Field of type String |
udf_string_7 | String | User Defined Field of type String |
udf_string_8 | String | User Defined Field of type String |
udf_string_9 | String | User Defined Field of type String |
udf_string_10 | String | User Defined Field of type String |
udf_string_11 | String | User Defined Field of type String |
udf_string_12 | String | User Defined Field of type String |
udf_string_13 | String | User Defined Field of type String |
udf_string_14 | String | User Defined Field of type String |
udf_string_15 | String | User Defined Field of type String |
udf_string_16 | String | User Defined Field of type String |
udf_float_1 | Float | User Defined Field of type Float |
udf_float_2 | Float | User Defined Field of type Float |
udf_float_3 | Float | User Defined Field of type Float |
udf_float_4 | Float | User Defined Field of type Float |
udf_date_1 | Date | User Defined Field of type Date |
udf_date_2 | Date | User Defined Field of type Date |
udf_date_3 | Date | User Defined Field of type Date |
udf_date_4 | Date | User Defined Field of type Date |
Country Object | The country of the retrieved address | |
| is_primary | Boolean | Defines if the address is the contact's primary address or not. Available from CRM.COM R15 |
From R14.2.0, the following object is applicable for International Address Format
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved address |
type | String | The type of the retrieved address which can be HOME, BUSINESS, POBOX, CUSTOM1, CUSTOM2, CUSTOM3, CUSTOM4, CUSTOM5 |
postal_code | String | The postal code of the retrieved address |
town_city | String | The town / city of the retrieved address |
address_line_1 | String | The address line 1 |
address_line_2 | String | The address line 2 |
state_province_county | String | The state or province or county of the address. |
udf_string_1 | String | User Defined Field of type String |
udf_string_2 | String | User Defined Field of type String |
udf_string_3 | String | User Defined Field of type String |
udf_string_4 | String | User Defined Field of type String |
udf_string_5 | String | User Defined Field of type String |
udf_string_6 | String | User Defined Field of type String |
udf_string_7 | String | User Defined Field of type String |
udf_string_8 | String | User Defined Field of type String |
udf_string_9 | String | User Defined Field of type String |
udf_string_10 | String | User Defined Field of type String |
udf_string_11 | String | User Defined Field of type String |
udf_string_12 | String | User Defined Field of type String |
udf_string_13 | String | User Defined Field of type String |
udf_string_14 | String | User Defined Field of type String |
udf_string_15 | String | User Defined Field of type String |
udf_string_16 | String | User Defined Field of type String |
udf_float_1 | Float | User Defined Field of type Float |
udf_float_2 | Float | User Defined Field of type Float |
udf_float_3 | Float | User Defined Field of type Float |
udf_float_4 | Float | User Defined Field of type Float |
udf_date_1 | Date | User Defined Field of type Date |
udf_date_2 | Date | User Defined Field of type Date |
udf_date_3 | Date | User Defined Field of type Date |
udf_date_4 | Date | User Defined Field of type Date |
Country Object | The country of the retrieved address | |
| is_primary | Boolean | Defines if the address is the contact's primary address or not. Available from CRM.COM R15 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved country |
name | String | The name of the retrieved country |
| alternative_code | String | The alternative code of the retrieved country |
| dialing_code | String | The dialing code of the retrieved country Available from CRM.COM R15.1.0 |
| two_character_code | String | The two character code of the retrieved country |
| three_character_code | String | The three character code of the retrieved country |
| country_flag | Image Object | The flag of the retrieved country Available from CRM.COM R15.1.0 |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved country flag |
| file | File Object | The information of the attached file |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
| file_name | String | The name of the file |
| file_content_url | String | The url that can be used to access the actual content of the file |
| file_mime_type | String | The mime type of the attached file |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved group |
name | String | The name of the retrieved group |
community_name | String | The name of the community that the retrieved group belongs to |
alternative_code | String | The alternative code of the retrieved group |
| unified_code | String | The unified code of the retrieved group Available from CRM.COM R16.2.2 |
description | String | The description of the retrieved group |
Name | Type | Description |
|---|---|---|
id | String | The id of the retrieved privacy level |
| number | String | The number of the retrieved privacy level |
name | String | The name of the retrieved privacy level |
hierarchy_level | String | The hierarchy level of the retrieved privacy level |
Name | Type | Description |
created_date | Date | The date that the retrieved record was created |
updated_date | Date | The last date that the retrieved record was updated |
Unit Object | The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0 | |
Unit Object | The unit that created the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Available from CRM.COM R18.0.0 | |
User Object | The user that created the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled | |
Unit Object | The last unit that updated the retrieved record From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled Deprecated from CRM.COM R18.0.0 | |
Unit Object | The last unit that updated the retrieved record Available from CRM.COM R18.0.0 | |
User Object | The last user that updated the retrieved record From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled |
Referred Objects Response Data
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
| code | String | The code of the retrieved business unit |
| unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
| parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
Name | Type | Description |
|---|---|---|
id | String | The ID of the retrieved user |
username | String | The user name of the retrieved user |
person_name | String | The full name of the retrieved user |
String | The email of the retrieved user |
- No labels