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NameType Description

id

String

The ID of the retrieved job type

name

String

The name of the retrieved job type

alternative_code

String

The alternative code of the retrieved job type

descriptionStringA description of the retrieved job type
billing_directiveString

The billing directive of the retrieved job type. The supported billing directives are the following:

BILLABLE or NOT_BILLABLE

fulfillment_scopeString

The fulfillment scope of the retrieved job type. The supported fulfillment scopes are the following:

GENERIC_PURPOSE, NEW_SUBSCRIPTION, ACTIVATE_SUBSCRIPTION, DEACTIVATE_SUBSCRIPTION, CANCEL_SUBSCRIPTION, ADD_SUBSCRIPTION_SERVICES, CANCEL_SUBSCRIPTION_SERVICES, CHANGE_SUBSCRIPTION_LOCATION, SWAP_SUBSCRIPTION_INSTALLED_ITEMS, SWAP_SUBSCRIPTION_SERVICES, REPLACE_PHYSICAL_GOODS

The following fulfillment scopes will be available from CRM.COM R8.0.0

ACTIVATE_SUBSCRIPTION, DEACTIVATE_SUBSCRIPTION, CANCEL_SUBSCRIPTION, ADD_SUBSCRIPTION_SERVICES, CANCEL_SUBSCRIPTION_SERVICES, CHANGE_SUBSCRIPTION_LOCATION

The following fulfillment scopes will be available from CRM.COM R9.0.0

SWAP_SUBSCRIPTION_INSTALLED_ITEMS, SWAP_SUBSCRIPTION_SERVICES 

The following fulfillment scope will be available from CRM.COM R11.0.0

REPLACE_PHYSICAL_GOODS 

fulfillment_methodString

The fulfillment method of the retrieved job type. The supported fulfillment methods are the following:

BASED_ON_ORDERED_ITEMS, BASED_ON_DELIVERED_ITEMS

billing_methodString

The billing method of the retrieved job type. Applicable only for billable job types with fulfillment scope GENERIC_PURPOSE. The supported billing methods are the following:

BILL_ON_STARTING_PROGRESS,  BILL_ON_COMPLETION.

Available from CRM.COM R10.0.0

expiration_settingsString

The expiration settings of the retrieved job type. Applicable for all fulfillment scopes and methods. The supported expiration settings are the following:

  • NONE
  • X_DAYS_AFTER_JOB_CREATION
  • ON_PENDING_STATE
  • ON_START_PROGRESS

Available from CRM.COM R13.0.0


udf_string_1

String

User Defined Field of type String

udf_string_2

String

User Defined Field of type String

udf_string_3

String

User Defined Field of type String

udf_string_4

String

User Defined Field of type String

udf_string_5

String

User Defined Field of type String

udf_string_6

String

User Defined Field of type String

udf_string_7

String

User Defined Field of type String

udf_string_8

String

User Defined Field of type String

udf_float_1

Float

User Defined Field of type Float

udf_float_2

Float

User Defined Field of type Float

udf_float_3

Float

User Defined Field of type Float

udf_float_4

Float

User Defined Field of type Float

udf_date_1

Date

User Defined Field of type Date

udf_date_2

Date

User Defined Field of type Date

udf_date_3

Date

User Defined Field of type Date

udf_date_4

Date

User Defined Field of type Date

estimated_completion_timeTime Period ObjectThe time that is estimated to be required in order complete jobs of this type, measured in minutes, hours, days, weeks, years
subscription_typeSubscription Type ObjectThe type of subscription that will be delivered by jobs of this type. This information is available only if the fulfillment scope is set to NEW_SUBSCRIPTION
subscription_billing_term_schemeBilling Term Scheme ObjectThe billing term scheme of the the subscription that will be delivered by jobs of this type. This information is available only if the fulfillment scope is set to NEW_SUBSCRIPTION
job_billing_term_schemeBilling Term Scheme ObjectThe billing term scheme that will be used by jobs of this type. This information is available only if the fulfillment scope is set to NEW_SUBSCRIPTION
log_informationLog Information ObjectThe log information of the retrieved job type

Referred Objects Response Data

 period object response data

Name

Type

Description

time_period_valueNumber

The time period value

time_period_uot

String

The time period unit of time. The supported values are the following:

MINUTES, HOURS, DAYS, WEEKS, MONTHS, YEARS

 subscription type object response data

Name

Type

Description

id

String

The ID of the retrieved subscription type

name

String

The name of the retrieved subscription type

alternative_code

String

The alternative code of the retrieved subscription type

descriptionStringA description of the retrieved subscription type
classificationString

The classification of the retrieved subscription type, Flexible or Package

Available from CRM.COM R14.0.0

Deprecated from CRM.COM R17.0.0

 billing_term_scheme object response data

Name

Type

Description

id

String

The ID of the retrieved billing term scheme

codeStringThe code of the retrieved billing term scheme
nameStringThe name of the retrieved billing term scheme
life_cycle_stateString

The life cycle state of the retrieved billing term scheme. The supported life cycle states are the following

DRAFT, EFFECTIVE, TERMINATED

classificationString

The classification of the retrieved billing term scheme which can be either NORMAL or PREPAID

Classification options NORMAL and PREPAID are available from CRM.COM R15.0.0

Prior CRM.COM R15.0.0 the options are SUBSCRIPTIONS or JOBS

billing_typeString

The billing type of the billing term scheme which can be PRE_BILL or POST_BILL for NORMAL billing term schemes and PRE_RATED or POST_RATED for PREPAID billing term schemes

Billing type options PRE/POST_BILL and PRE/POST_RATED are available from CRM.COM R15.0.0

Prior CRM.COM R15.0.0 the options are NORMAL and PREPAID

billing_methodStringThe billing method of the billing term scheme which can be ANNIVERSARY or PERIOD

 log_information object response data

Name

Type

Description

created_date

Date

The date that the retrieved record was created

updated_date

Date

The last date that the retrieved record was updated

created_by_unit

Unit Object

The unit that created the retrieved record

From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled

Deprecated from CRM.COM R18.0.0

created_by_business_unit

Unit Object

The unit that created the retrieved record

From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled

Available from CRM.COM R18.0.0

created_by_user

User Object

The user that created the retrieved record

From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled

updated_by_unit

Unit Object

The last unit that updated the retrieved record

From CRM.COM R14.1.0 and onward, group_name and community_name attributes will be returned as empty, if the related legacy compatibility setting is disabled

Deprecated from CRM.COM R18.0.0

updated_by_business_unit

Unit Object

The last unit that updated the retrieved record

Available from CRM.COM R18.0.0

updated_by_user

User Object

The last user that updated the retrieved record

From CRM.COM R14.1.0 and onward, person_name and email attributes will be returned as empty, if the related legacy compatibility setting is disabled

Referred Objects Response Data

 unit object response data

Name

Type

Description

id

String

The ID of the retrieved unit

name

String

The name of the retrieved unit

group_name

String

The name of the group that the retrieved unit belongs to

community_name

String

The name of the community that the retrieved unit belongs to

alternative_code

String

The alternative code of the retrieved unit

description

String

The description of the retrieved unit

 business unit object response data

Name

Type

Description

id

String

The ID of the retrieved business unit

name

String

The name of the retrieved business unit

codeStringThe code of the retrieved business unit
unified_codeString

The unified code of the retrieved business unit

description

String

The description of the retrieved business unit

parent_business_unit_nameStringThe name of the parent business unit that the retrieved business unit belongs to

 user object response data

Name

Type

Description

id

String

The ID of the retrieved user

username

String

The user name of the retrieved user

person_name

String

The full name of the retrieved user

email

String

The email of the retrieved user

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