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| Name | Type | Description |
|---|
| id | String | The ID of the communication template |
| name | String | The name of the communication template |
alternative_code | String | The alternative code of the communication template |
| description | String | A description of the communication template |
| life_cycle_state | String | The life cycle state of the communication template, which can be EFFECTIVE or NOT_EFFECTIVE |
| direction | String | The direction of the communication template, which can be INCOMING or OUTGOING |
| media | String | The media of the communication template, which can be EMAIL, SMS, PHONE, LETTER, F2F |
| subject | String | The subject of the communication template |
| content | String | The content of the communication template |
| category | Communication Category Object | The category of the communication template |
| communication_queue_external_system | Communication Queue External System | The communication queue external system of the communication template |
| log_information | Log Information Object | The log information of the communication queue external system |
Referred Objects Response Data
communication_category response data object
| Name | Type | Description |
|---|
| Id | String | The ID of the retrieved communication category |
| name | String | The Name of the retrieved communication category |
| code | String | The code of the retrieved communication category |
| description | String | The Description of the retrieved communication category |
communication_queue_external_system object response data
| | |
|---|
| Id | String | The ID of the communication queue external system |
| name | String | The name of the communication queue external system |
alternative_code | String | The alternative code of the communication queue external system |
log_information object response data
Name | Type | Description |
created_date | Date | The date that the retrieved record was created |
updated_date | Date | The last date that the retrieved record was updated |
created_by_unit | Unit Object | The unit that created the retrieved record |
created_by_business_unit | Unit Object | The unit that created the retrieved record |
created_by_user | User Object | The user that created the retrieved record |
updated_by_unit | Unit Object | The last unit that updated the retrieved record |
updated_by_business_unit | Unit Object | The last unit that updated the retrieved record |
updated_by_user | User Object | The last user that updated the retrieved record |
Referred Objects Response Data
unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved unit |
name | String | The name of the retrieved unit |
group_name | String | The name of the group that the retrieved unit belongs to |
community_name | String | The name of the community that the retrieved unit belongs to |
alternative_code | String | The alternative code of the retrieved unit |
description | String | The description of the retrieved unit |
business unit object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved business unit |
name | String | The name of the retrieved business unit |
| code | String | The code of the retrieved business unit |
| unified_code | String | The unified code of the retrieved business unit |
description | String | The description of the retrieved business unit |
| parent_business_unit_name | String | The name of the parent business unit that the retrieved business unit belongs to |
user object response data
Name | Type | Description |
|---|
id | String | The ID of the retrieved user |
username | String | The user name of the retrieved user |
person_name | String | The full name of the retrieved user |
email | String | The email of the retrieved user |