This section details a list of CRM.COM platform business features represented by the Product's structure and related Components/Modules.
By reading this document, Integrators/Key users can better understand all the key concepts of the CRM.COM platform and how they can all be combined to develop the services offered.
Identity Management
Contacts, Customer Events, Apps & Portals, Communications, Service Requests, NalyaticsAnalytics, Activities, Leads'
Commerce Wallet & Digital Promotion
Wallet, Passes, Accounts, Payment Methods, Rewards & Digital Offers.
Subscription & Commerce
Product Catalogue, Order Management, Subscriptions & Usage, Inventory.
Business Communities
Business Network & B2B, Security & Foundations, Settlement.