Back to Getting Started Guides for CRM.COM
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Start by configuring the available Usage Detail Record (UDR) Types. UDR Types are used to classify and group UDRs based on their business application. Users must select UDR Types when adding new Usage Services to a Subscription by using the Add Service Usage Action. UDR Types can be used to define restrictions, such as mandatory UDR information for each Type. For example, if the UDR Source Category is defined as 'Mandatory' on the Type, the user must provide an 'Allowed' Source Category when ordering the Usage Service.
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Having set up CRM.COM based on your business requirements, you are ready to experience the capabilities of the System. View our Application Manuals area, which includes manuals dedicated to each submodule and discover the functionality of each CRM.COM Module designed to help you complete your business transactions, or remain in this section to learn to work with OTT Subscriptions.
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| Module | Navigation | Dig In |
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| Manage Subscriptions | BILLING SUBSCRIPTIONSMANAGE SUBSCRIPTIONS | Managing Subscriptions |
| Add Service Usage | BILLING SUBSCRIPTIONSMANAGE SUBSCRIPTIONS | Add Service UsageSubscriptions |
| Bill Subscriber | BILLINGSUBSCRIPTIONSMANAGE SUBSCRIPTIONS | Bill SubscriberSubscriprions |
The module describes a variety of business processes which can be performed to manage the Subscriptions, such as the addition of new Services and Physical Goods, the activation, deactivation and termination of Subscriptions, the starting or stopping of individual Services, the upgrading or downgrading of Services and many more.
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- Products
- Usage Service Catalogs
- Usage Detail Records
- Nagra Media Live Platform
- Subscriptions
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