Service Request is a request from a customer, (a physical person or company which own a financial account within the CRM.COM), that can vary from simple Information requests to Requests for Change.Information regarding any physical goods and services , the resources that will be required in order to deliver the request, as well as its resolution before and after it has been delivered, can all be kept on the Service Requestrequests are used to register problems that customers experience with their products and subscriptions and check whether the products are under warranty. Service request types support the responsible agent by predetermining the category, priority level and possible statuses of the fault.
Page Comparison
General
Content
Integrations