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Name

Type

Description

id

String

The ID of the retrieved social media customer event

number

String

The number of the retrieved social media customer event

typeStringThe type of the retrieved social media customer event which in this case is set to SOCIAL_MEDIA
life_cycle_stateStringThe life cycle state of the customer event which can be POSTED or CANCELLED
performed_onDateThe date that the customer event was actually performed
descriptionStringA description of the customer event
process_immediatelybooleanDefines if the customer event was processed immediately by various business processes or not
social_mediaString

The social media related with the customer event, which can be one of the following: FACEBOOK

profileStringThe social media profile related with the customer event
actionString

The social media action that was performed. The following actions per social media are supported (if the social media is set to Facebook) LIKE

external_systemString

Defines the third party system that generated the customer event

Tip

Available from CRM.COM R10.0.0

external_system_reference_numberString

Defines the unique reference number of the customer event in the external system

Tip

Available from CRM.COM R10.1.0

total_awarded_amountNumber

The total amount that was awarded for the customer event

Tip

Available from CRM.COM R13.1.0

total_awarded_alternative_amountNumber

The total amount that was awarded for the customer event in the alternative currency.

Tip

Available from CRM.COM R14.2.0

udf_string_1String

User Defined Field of type String

udf_string_2

String

User Defined Field of type String

udf_string_3

String

User Defined Field of type String

udf_string_4

String

User Defined Field of type String

udf_string_5

String

User Defined Field of type String

udf_string_6

String

User Defined Field of type String

udf_string_7

String

User Defined Field of type String

udf_string_8

String

User Defined Field of type String

udf_float_1

Float

User Defined Field of type Float

udf_float_2

Float

User Defined Field of type Float

udf_float_3

Float

User Defined Field of type Float

udf_float_4

Float

User Defined Field of type Float

udf_date_1

Date

User Defined Field of type Date

udf_date_2

Date

User Defined Field of type Date

udf_date_3

Date

User Defined Field of type Date

udf_date_4

Date

User Defined Field of type Date

classificationCustomer Event Classification ObjectThe classification of the customer event
accounts_receivableAccounts receivable ObjectThe related accounts receivable
performed_by_unitUnit ObjectThe unit that initiated the customer event

log_information

Log Information Object

The log information related with the retrieved invoice

award_reward_transactions_setSet of Award Reward Transaction ObjectThe award reward transactions that were created as a result of the social media customer event

...