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A Subscription Type defines the company's commercial policies which are applied on Subscriptions of the respective Type, such as what Services and Physical Goods can be added on to each Subscription, which Billing Term Schemes will be made available for the Subscription and which Organisational Units will be able to create Subscriptions of that Type.
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Configure an 'Active' Subscription Definition next.
A Subscription Definition is a set of business rules and conditions which are used to create and maintain Subscriptions throughout their Life Cycle. For example, through the Subscription Definitions, you can define the maximum number of Subscriptions you can have per account or the maximum number of Main Services and Physical products that can be added to a Subscription.
Subscription Definitions provide a number of restrictions and controls and can be used to define product dependencies. For example, a rule can be set where additional channels cannot be added unless one of the Main channels is added first.
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Billing Term Definitions are used to set the business rules which validate processes applied to Subscriptions or Jobs, through their related Billing Term. For example, Rules can be defined where Regret is not allowed after a certain number of days, or where cancellation penalties are applied based on a Service's remaining Binding Period. Rules are used across to all Billing Terms, regardless of Scheme. It is possible, however, to define whether a rule is applicable applies to particular schemes.
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Subscription Action Type:
The modifications performed on a Subscription when a Subscription Action is executed depend on the Subscription Action's Type, while the Subscription Sub-Action Type is used to apply a business meaning.Subscription Actions and have two main characteristics, and these are configured in the Subscription Action Type and Subscription Sub-ActionType Level.
Note It is not necessary to configure Subscription Action Types as all available Subscription Action Types and Sub-Types can be found in the Subscription's page.
Configure new Subscription Action Types and Sub-Types only if you want to categorise executed Actions.
Bill Sending Runs: Bills are created once the Billing Run is executed. Bill Sending Run Definitions are used to determine the business rules that are used to identify Bills that should be sent through Email, SMS or an external system. Configure the Bill Sending Runs if you want to handle the sending of Bills directly from CRM.COM
- Subscription Maintenance Utilities Run Definition provides a set of utility batch processes that can be used to maintain Subscriptions.
- Activate Settled Subscriptions
Activates 'Not Effective' Normal Subscriptions that belong to Accounts Receivable that have not exceeded their Credit Limit and that had their Balance changed within a specified time-frame. - Execute Scheduled Actions
Executes all Scheduled Subscription Actions whose Scheduled Execution date is equal to or before the current date.
Note If not configured, deactivated Subscriptions will only be activated by the respective Activation Subscription Action, while scheduled Actions will never be executed.
- Activate Settled Subscriptions
Deactivate Normal Subscriptions Run Definitions are used to set the rules for executing Runs that deactivate Subscriptions. The decision for deactivating Subscriptions is based on criteria set in the Definitions including Accounts Receivable Classification, Subscription Type and Frequency. It can also be defined whether deactivation occurs based on the Outstanding Amount of the Accounts Receivable and/or its Credit Limit.
Note If not configured, Subscriptions will only be deactivated by the respective Deactivate Subscription Action.
Do it Yourself!!
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Let's see how you can quickly set up the System to start using Normal Subscriptions.
Billing Term Schemes
Subscription Types
Subscription Definition
Billing Term Definition
Normal Billing Run Definition
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