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V4:Subscriptions Description
V4:Subscriptions Description

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Sub-moduleTypeClassificationNavigationDig In
Billing Term SchemesConfigurationCONFIGURATIONBILLING APPLICATIONBILLINGSET UP BILLING TERM SCHEMES/wiki/spaces/WIP/pages/10008620Normal Subscriptions
Subscription TypesConfigurationCONFIGURATIONBILLING APPLICATIONSUBSCRIPTIONSSET UP TYPES/wiki/spaces/WIP/pages/10008626Normal Subscriptions 
Subscription DefinitionsConfigurationCONFIGURATIONBILLING APPLICATIONSUBSCRIPTIONSSET UP BUSINESS DEFINITIONS/wiki/spaces/WIP/pages/10008628Normal Subscriptions 
Billing Term DefinitionsConfigurationCONFIGURATIONBILLING APPLICATIONBILLINGSET UP BILLING TERM DEFINITIONS/wiki/spaces/WIP/pages/10008621Normal Subscriptions 
Normal Billing Run DefinitionsConfigurationCONFIGURATIONBILLING APPLICATIONBILLINGSET UP NORMAL Billing Run DEFINITIONS/wiki/spaces/WIP/pages/10008768Normal Subscriptions 
Subscription Action and Sub-Action TypesConfigurationCONFIGURATIONBILLING APPLICATIONSUBSCRIPTIONSSET UP SUBSCRIPTION ACTION TYPES/wiki/spaces/WIP/pages/10008627Normal Subscriptions 
Bill Sending RunsApplication

BILLINGBILLINGPERFORM BILL SENDING RUNS Using Bill Sending Runs 
Deactivate Normal SubscriptionsApplicationBILLINGSUBSCRIPTIONSDEACTIVATE NORMAL SUBSCRIPTIONSUsing Deactivate Normal Subscriptions Run Definitions 
Subscription Maintenance UtilityApplicationBILLINGSUBSCRIPTIONSSUBSCRIPTION MAINTENANCE UTILITIESUsing Subscription Maintenance Utilities Run DefinitionNormal Subscriptions 

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Step 1: Setting up Billing Term Schemes

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Subscription Type defines the company's commercial policies which are applied on Subscriptions of the respective Type, such as what Services and Physical Goods can be added on to each Subscription, which Billing Term Schemes will be made available for the Subscription and which Organisational Units will be able to create Subscriptions of that Type.

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Step 3: Setting up Subscription Definition

Configure an 'Active' Subscription Definition next.

A Subscription Definition is a set of business rules and conditions which are used to create and maintain Subscriptions throughout their Life Cycle. For example, through the Subscription Definitions, you can define the maximum number of Subscriptions you can have per account or the maximum number of Main Services and Physical products that can be added to a Subscription. 
Subscription Definitions provide a number of restrictions and controls and can be used to define product dependencies. For example, a rule can be set where additional channels cannot be added unless one of the Main channels is added first.

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Step 4: Setting up Billing Term Definitions

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Billing Term Definitions are used to set the business rules which validate processes applied to Subscriptions or Jobs, through their related Billing Term. For example, Rules can be defined where Regret is not allowed after a certain number of days, or where cancellation penalties are applied based on a Service's remaining Binding Period.  Rules are used across to all Billing Terms, regardless of Scheme.  It is possible, however, to define whether a rule is applicable applies to particular schemes.

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Step 5: Setting up Normal Billing Run Definitions

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  • Subscription Action Type:
    The modifications performed on a Subscription when a Subscription Action is executed depend on the Subscription Action's Type, while the Subscription Sub-Action Type is used to apply a business meaning.

    • Subscription Actions and have two main characteristics, and these are configured in the Subscription Action Type and Subscription Sub-ActionType Level.

      Note

      It is not necessary to configure Subscription Action Types as all available Subscription Action Types and Sub-Types can be found in the Subscription's page.
      Configure new Subscription Action Types and Sub-Types only if you want to categorise executed Actions.

  • Bill Sending Runs: Bills are created once the Billing Run is executed. Bill Sending Run Definitions are used to determine the business rules that are used to identify Bills that should be sent through Email, SMS or an external system. Configure the Bill Sending Runs if you want to handle the sending of Bills directly from CRM.COM

  • Subscription Maintenance Utilities Run Definition provides a set of utility batch processes that can be used to maintain Subscriptions.
    • Activate Settled Subscriptions
      Activates 'Not Effective' Normal Subscriptions that belong to Accounts Receivable that have not exceeded their Credit Limit and that had their Balance changed within a specified time-frame.
    • Execute Scheduled Actions
      Executes all Scheduled Subscription Actions whose Scheduled Execution date is equal to or before the current date.
    Note

    If not configured, deactivated Subscriptions will only be activated by the respective Activation Subscription Action, while scheduled Actions will never be executed.

     

  • Deactivate Normal Subscriptions Run Definitions  are used to set the rules for executing Runs that deactivate Subscriptions. The decision for deactivating Subscriptions is based on criteria set in the Definitions including Accounts Receivable Classification, Subscription Type and Frequency.  It can also be defined whether deactivation occurs based on the Outstanding Amount of the Accounts Receivable and/or its Credit Limit.

    Note
    If not configured, Subscriptions will only be deactivated by the respective Deactivate Subscription Action.

Do it Yourself!!

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Let's see how you can quickly set up the System to start using Normal Subscriptions.

Tip

No configuration is necessary for the modules, sections and attributes not mentioned below.

 

Billing Term Schemes

NameClassificationTypeAllowed AttributesBilling Rules
   ServicesPrice PlansGeneric
Normal BTSubscriptionsNormal
ServiceBilling Method
GoldPre-Bill
Eurosport 1Pre-Bill
PPV MoviesPost-Bill
Start Up FeeNot Applicable

Note that it is not mandatory to add Usage Services.

Main Price Plan
  • Billing Method: Period
  • Billable Period Start Date: Subscription Action Performed Date
  • Billing Effective Date: Subscription Action Performed Date
  • Allowed Cycle Date: 1
  • Discount Options: Flexible Pricing


Subscription Types

NameAllowed Attributes
 Billing Term SchemesServicesPhysical GoodsProvisioning Distributors
Normal
  • Normal BT
ServiceMandatory
Gold Yes
Eurosport 1No
PPV MoviesNo

Note that it is not mandatory to add Usage Services.

  • Decoders
  • Smartcards
  • All


Subscription Definition

Subscription RulesService RulesInstalled Item Rules
RestrictionsRestrictionsRestrictions
  • Normal 
  • Max subscriptions: 10
  • Scope: Subscriptions
  • Number of Mandatory Services: 1 -3
  • Number of Optional Services: 0 -5
  • Type: Smartcard & Decoder
  • Number of Installed Items: 0 -3

 

Billing Term Definition

NameClassification
Main Billing Term DefinitionSubscriptions

 

Normal Billing Run Definition

 RequirementSolution

Billing Run executed once per month, on the 20th day, billing the upcoming month.

 

  • Settings - Generic
    • Recurrence Settings: 1 Month
  • Settings - Rating
    • X UOT after Previous Billing Run: 1 Month

Transaction Date set on Transactions is the 21st day of the month.

  • Settings - Invoicing
    • Set Transaction Date X UOT After Billing Run: 0 days

Due Date is set to the 10th day of the next month.

This is set in the Normal Billing Run

Subscribers are always billed from the last day they were billed + one period. i.e. In a July Billing Run, Monthly subscribers are billed from 1 August until 1September1 September, while biannual subscribers would be billed from 1August 1 August until 1 February.

  • Settings - Rating
    • Period to Billing advance: Billing Frequency Period
    • Period Cycle Adjustment: Next Billing cycle date

If a subscriber's total Bill amount is less than 5, then the Bill should not be created at all.

  • Settings - Invoicing:
    • Minimum Amount in Debit: 5

Bills with credit amount €50 and higher should be marked for investigation.

  • Settings - Assembling:
    • Maximum Amount in Credit: 50
The amounts should be rounded up to 2 decimal places.
  • Settings - Assembling:
    • Rounding Method: Round Up
    • Decimal Scale 2
    • Rounding Product: Rounding
    • Debit Adjustment Type: Rounding Invoice
    • Credit Adjustment Type: Rounding Credit
All information should be included in the Bill and displayed per Service.
  • Settings - Formatting
    • Rating Formatting: Group Rated Service Periods per Service