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Contact Information is all the information which is needed in order to contact a customer or a prospect customer, which can either be a physical person or a company.

A Contact within the system is not restricted to represent Customers. Physical Persons or Companies serving one of the following roles should also be defined as Contacts:

  • Application Owner
  • Internal and External Users
  • Partners

 personal details or corporate information of a person or company, respectively. Contacts that have Contact Information are treated as Customers if they also own an Accounts Receivable.