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- Open your web browser
- Navigate to httphttps://wwwbillingportaltest.zoom3playcrm.com/
- Click on SIGN IN/REGISTER on the top right of the page
- Insert the following details XXXXXXXXX to login as an existing customer of ZOOM 3PLAY
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- Open your web browser
- Navigate to httphttps://wwwbillingportaltest.zoom3playcrm.com/
- The ZoomLine homepage provides information regarding the available products and services. Scroll down or click on "Packages" to see the available services/packages
- Choose the Service you want to subscribe to and click on Subscribe
- The service registration page opens that allows you to add more services to your selected package
- When you are done with your product selection you can view your selection and rates before you checkout (EDIT ONCE PORTAL IS COMPLETED)
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14. How to view and manage Vouchers
Via dedicated interface for Vouchers CRM.COM allows the operator to create, issue and export vouchers to be printed at a print-house and to be made available to subscribers at off line locations. Also online vouchers can be defined and these can be purchased online via a portal. To view available vouchers created in the system navigate to:
- Navigate to Finance > Vouchers > Manage Voucher Lots
- Type "%" in the "Number" field and click Search
- As you will see there are 3 different Voucher lots as per below:
- All Zoom Services - Vouchers which can be used to pay for all services
- Build your Own Package Vouchers - Vouchers for the "Build your Own Package" package
- 2 TVOD Movies Voucher (HD Movies) - Vouchers which can be spent on video on demand movies
- Click on the "All Zoom Services"
- In the new page type "%" in the "Number" field and click "Search"
- Here you can see all the avilable Vouchers in this Lot and their status (Activated), Value (€20.00). If a customer uses a Voucher the status of the Voucher will change to "Used" allowing you to track when each Voucher has been sent.
15. How to view the Warehouses and manage installed items (i.e STB, Routers) for Subscriptions
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