Products are a list of physical goods or services which can be used by any type of business transaction within CRM.COM software. Products are classified into services and physical goods:
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Physical Goods or Services used by business transactions within the System. Services represent any intangible commodity which is
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provided to
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customers, such as telephony, TV channels, repairs, installations
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or deliveries. Physical Goods represent any tangible commodity which is
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provided/sold to
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customers, such as cameras, decoders
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or magazines.