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This section describes how a provisioning an sms provider plugin can be created.

What does this section cover?

Table of Contents

Create a custom sms provider

In order to create a custom sms provider, you need to:

  1. Define the custom sms provider in sms providers metadata file.
  2. Create a custom process class extending com.crm.process.smsproviders.CRMProcessSMSProvidersBean
  3. Set up the SMS Provider in CRM.COM

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2. SMS Provider Process Class

The sms provider process class should extend com.crm.process.smsproviders.CRMProcessSMSProvidersBean and implement its abstract methods for sending an SMS via this custom provider, loading the sms provider and sms provider protocol.

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1.Log in to CRM.COM

2.Go to / Settings & Admin / CRM Application / CRM Settings

3.On "Set up Communications" list click on (1)General Settings

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