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Back to Additive Discounts Main Page

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Find out from where you can view Additive Discounts

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What are Applied Additive Discounts?

Applied Additive Discounts are Discounts that have already been offered to customers.
As previously explained in Understanding Additive Discounts there 2 two types of additive discounts (Additive Discounts:

  • Ad Hoc
and
  • Auto Apply
) that

 They can be applied to 2 different two modules (:

  • Subscriptions
and
  • Jobs
). 

Ad Hoc discounts have Discounts can be viewed, edited, cancelled and approved from a dedicated screen (Manage Ad Hoc Discounts) from where they can be viewed, edited, cancelled and approved. In addition, Ad Hoc discounts Discounts can also be viewed via Subscription and Jobs the Subscriptions and Jobs Data Entry pages apart from the dedicated screen.

Auto Apply discounts on the other hand they are not available Discounts are visible in the system till System after the Billing Run and they is completed.  They are not available visible via the Manage Ad Hoc Discounts page.

Once an Ad Hoc or Auto Apply discount Discount is included in the Billing Run and applied on either to a Job or a Subscription, then they are it is labelled as 'Applied, and they are available from Jobs and Subscriptions ' and becomes available from the Jobs and Subscriptions Summary pages and the Rated Billing items Items Summary and Data Entry pages.

 

The table below shows from where each discount is available to be viewed:

  The table below displays the paths and availability of pages with information regarding Discounts:

serverId

columns
 

Discount TypeDescriptionSubscription Summary PageSubscription Data Entry Page

Jobs Summary PageJobs Data Entry PageRated Billing Items Summary PageRated Billing Items Data Entry PageManage Ad Hoc Discounts
Ad Hoc DiscountsRequests created for Ad Hoc DiscountsNot available

View Subscription History

Not available

Jira Legacy
serverJIRA at CRM.COM
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
1b00a04b-4f64-31f0-b2ee-8f67e19ac21f
keyCRMCOM-3658
Not availableNot available
Applied Ad Hoc DiscountsAd Hoc discounts Discounts that have been applied

Billing Information > Bill Items > Lines > Rated Billing Items > Applied Ad Hoc Discounts (View) 

Not available

Image Added

View Subscription History

Status
colourBlue
titleAvailable from CRM.COM R12.0.0

Billing Information > Bill Items > Lines > Rated Billing Items > Applied Ad Hoc Discounts (View) 

Jira Legacy
serverJIRA at CRM.COM
key,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverId1b00a04b-4f64-31f0-b2ee-8f67e19ac21f
keyCRMCOM-3658
Not available

Applied Ad Hoc Discounts (View) 

Applied Ad Hoc Discounts Tab

Not available
Applied Auto Apply DiscountsAuto Apply discounts Discounts that have been applied

Billing Information > Bill Items > Lines > Rated Billing Items > Applied Auto Apply Discounts (View) 

Not available

Image Added

View Subscription History

Status
colourBlue
titleAvailable from CRM.COM R12.0.0


Billing Information > Bill Items > Lines > Rated Billing Items > Applied Auto Apply Discounts (View) 
Jira Legacy
serverJIRA at CRM.COM
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverId1b00a04b-4f64-31f0-b2ee-8f67e19ac21f
keyCRMCOM-3658
 
  
Not available

Applied Auto Apply Discounts (View) 

Applied Auto Apply Discounts Tab

Not available
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