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Understand the usage of Rated Billing Items within CRM.COM |
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Table of Contents
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What are Rated Billing Items?
Rated Billing Items are is the information generated by the billing engine, that Billing Engine which represents a set of services Services and physical goods Physical Goods that were provided to customers along with the accompanied by their applicable rates and information on how those rates were calculated. They provide information, such as the product that is Rated Billing Items provide information on the Product to be billed, the billing period for which it will be billed (in case of continuous services) the rate with which it will be charged, any (in case of continuous Service), the rate of charge, applicable discounts, and in general any information that affects the final billed price anything else that might affect the final price of a product.
Rated billing items Billing Items are created by the rating Rating process, either during billing Billing or by manual user intervention.
Rated Billing Items Glossary
| Term | Description | |
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| Billable entities | Billable entities are aEntities | A set of entities which can be billed through the billing engineBilling Engine. i.e. Jobs and Subscriptions. |
| Rated Billing Items | The entity created by the initial step of the Billing Run - Identification & Rating - which holds information related to the billing of a Product. | |
| Usage Service Catalogs | Catalogs used to maintain all Usage Service information including rates and the conditions for those services to become available. | |
| Price Plans | Price Plans are a set of rates which define the amount an Accounts Receivable should be billed based on the Services or Physical Goods that were provided. | |
| Normal Billing | Normal Billing is used to bill customers before or after they start using Services they have bought or are subscribed to. Normal Billing is handled by the execution of Normal Billing Runs. The entity created by Normal Billing Runs is Financial Transactions which are used to debit or credit the customer's Accounts Receivable. | |
| Prepaid Billing | Prepaid Billing is a business billing model where customers pay in advance for Services they want to buy or subscribe to, and the billing is handled by the execution of a Prepaid Billing Run. The financial entity created by Prepaid Billing Runs is Wallet Transactions which are used to debit or credit the customer's Wallet. | |
| UDRs | Subscription Usage Detail Records (UDRs) are used to hold raw information describing Usage Services. For more information view Usage Detail Records. |
Rated Billing Items Key Processes and Concepts
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| N/A | N/A |
Rated Billing Items Network Characteristics
| Adjusting Rated Billing Items with Errors | Rated Billing Items are created by the Billing Engine before creating Financial Transactions. This gives the user the option to review the Rated Billing Items and make corrections before billing proceeds to create the transactions. The process available for correcting Rated Billing Items are:
The above processes are also available for already billed Rated Billing Items, such as Items created via the Prepaid Billing Run (which does not offer a staged progression like the Normal Billing Run). View Managing Rated Billing Items for more information. |
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| Billing Single Rated Billing Items | Normal Billing Run and Prepaid Billing Run are responsible for billing all unprocessed Rated Billing Items. The manual billing of individual Rated Billing Items is also possible through the respective action, available in the Rated Billing Items Data Entry page. View Managing Rated Billing Items for more information on how to bill Rated Billing Items |
| Classifying Rated Billing Items | Rated Billing Items (RBIs) are classified based on the process that created them so you can easily identify them. RBIs can be classified as follows:
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Rated Billing Items Access & Viewing Controls
Business Network Characteristics define the level of access for each recordentry. i.e. Whether it will be available for selection, for viewing or editing etc.
| Entity | Network Characteristics | Description |
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Rated Billing Items | Rated Billing Items can be accessed, viewed and modified by users that belong to the Group defined at the Owned By Group of the related Subscription or Job, or that belong to a Group that collaborates with the specified Group or by Super Users. |
Rated Billing Items Related Modules
| Entity | Interaction of Rated Billing Items with the Entity | How |
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| Financial Transactions | Invoice & and Credit Note lines are constituted from Debit or Credit that make up Invoices and Credit Notes can be the result of Normal Billing Runs processing debit or credit Rated Billing Items | |
| Buy in Advance Requests | If a buy Buy in advance Advance request exists in the System, then it is related with the Rated Billing Item , that was created for the specified period. | |
| Additive Discounts | If either Ad Hoc or Auto Apply discounts Discounts exist for the billable entity, then they are related with the Rated Billing Item for the specified period. | |
| Wallet Transactions | Wallet Transaction can be the result of Prepaid Billing Runs processing debit or credit Rated Billing Items. | |
| UDRs | UDRs are used by Rated Billing Items to bill Usage Services. | |
| Price Plans | Price Plans are used to retrieve the rates with which a Product will be billed. For Usage Service products the rate will be retrieved from a Usage Service Catalog. | |
| Usage Service Catalogs | Usage Service Catalogs are used to retrieve the rates with which a Usage Service will be billed. | |
| Products | Productsthat are being billed. |
Rated Billing Items - Business Examples
The following section provides business examples of how the CRM.COM Rated Billing Items module is used.
Previewing Rated Billing Items after Billing Run Execution
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Business Requirement Company ZX invoices its Subscribers once a month. Due to the high volume of bills created, the management requires a pre-billing step where Subscriptions to be billed and the amount with which each one is billed should be investigated before the actual bills are issued. CRM.COM Solution
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Related Areas
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