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This guide overview is designed to help businesses Merchants understand the myLoyalty solution service and the its benefits it offers to them and their clients. The guide is set up around a fictitious business that provides Participating JCC Merchants provide digital rewards/offers in the form of conditional cashback awards rewards to its their clients. Clients , who can manage their rewards easily and at any time via the their myLoyalty mobile app.
Why myLoyalty?
myLoyalty allows businesses to target and reward their customers simply for their loyalty and for their preference towards their brand in a super modern and digital approach with cashback awards and eWallet-based JCC Merchants to introduce their own reward scheme and mobile app offers at a low entry cost and enables them to engage with their clients, communicate with them and offer them personalized rewards. myLoyalty solution uses a modern digital approach with conditional cashback rewards and an eWallet-based multi-tenant mobile application without the need of having to have plastic loyalty cards or collecting collect old-fashioned points.
Optionally, businesses Merchants have the options option to opt for a white-label app and set it up as per their brand identity branded app with their own flows and their own , a backend-configurable app available for download at from the app stores.
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The richness of wallet-based offers
Businesses are The Merchant is provided with a broad range of reward offers, such as incentives for improving client engagement within the business. Each offer defines a goal that clients should reach in order to earn a monetary awardreward. Every offer type has its own conditions that affect how and when an award a reward will be provided and spent. The fact that the awards rewards are in the form of conditional cashback allow allows the business Merchants to award reward more, utilize its free capacity and drive sales on slow-moving or specially promoted productsincrease sales.
Businesses Merchants can award reward their clients on sign-up, on referral, on birthdays or name days, on profile completeness, based on the purchase amount, based on the purchased products (on white label apps and assuming CRM.COM is integrated to the POS), based on the venue of purchase, the day and/or time of the purchase, on a lottery basis or as a thank you gift.
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Targeted and personalized
CRM.COM’s segmentation Segmentation allows the business Merchant to target its audience and provide personalized rewards to specific customer segments , rather than having a flat offer applicable to all. Segments are easily built based on common characteristics such as demographics, buying behavior behaviour etc.
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Client engagement via notifications and
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automation
The Merchant may interact with its clients via notifications using different channels such as in-app notifications, email or SMS. The content of the notifications can be set up in multiple Greek and English languages and can include images , and links etc. The notifications can be sent for marketing purposes to promote new products, new store openings, or new offers or as part of automations automation, such as automated notifications on sending a welcome message to a new award or on spendcontact.
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Real-time business data and performance
The business Merchant has the ability to monitor the performance of its stores, offers, customer registrations, awards rewards given, spends spending performed etc., via graphical dashboards.
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Unique rewards experience for the client
The clients' wow experience the clients have from interacting with myLoyalty but also specifically with and the business’s ultra-modern rewards scheme allows the business Merchant to earn a huge and loyal customer base in zero time.
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Join myLoyalty today. See pricing below:
Businesses can join myLoyalty via the below pricing optionsClients are able to download the myLoyalty app, available for both Android and iOS devices and register by providing their contact details. Upon successful registration, they must register one or multiple bank cards, which they will use to pay at participating Merchants. Participants can then search for your business and join your loyalty Scheme. The rewards are automatically spent as per the spending preferences that participants define via the app, and the rewarded money is refunded back to their bank card.
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myLoyalty Pricing
Merchants can join myLoyalty via competitive pricing:
Option A: Pricing based on spend |
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Minimum 1000 participants on a multi-tenant app
Transaction and Monthly Fee € | |
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Transaction fee on spend | 1% |
Fixed recurring fee | Based on participants (clients): |
€1 per month for up to 1000 participants |
participants |
participants |
€10 |
Option B: Pricing based on participants
Minimum 1000 participants on a multi-tenant app
Monthly Fee €
0-5000 participants
€0.03 per participant
5001+ participants
per month for 10000+ participants |
Add-Ons | Monthly Fee € | One Off Fee € |
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Private white label app | 5000-10000 participants €50 | €1000 |
SKU-based offers | extra fee per participant €0.01 | |
Business Intelligence (BI) | extra fee per participant €0.01 | €1000 |
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